Items where Author is "Sentosa, Mahar"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Sentosa, Mahar (2003) Pentingnya pelatihan silang khususnya di bagian reception dan reservation dalam meningkatkan kualitas pelayanan di Hotel Grand Hyatt Jakarta. Bachelor thesis, UNSPECIFIED.
