Thesis

Seran, Chrisantus Yobelto (2024) Analisis pengaruh self congruity, functional congruity, perceived value, dan attractiveness of alternatives terhadap customer satisfaction dan pada akhirnya customer loyalty pelanggan Hypermart Lippo Plaza di Kupang. Masters thesis, Universitas Pelita Harapan.

Seran, Chrisantus Yobelto (2022) Analisis pengaruh self congruity, functional congruity, perceived value, dan attractiveness of alternatives terhadap customer satisfaction dan pada akhirnya customer loyalty pelanggan MR D.I.Y di Kupang. Bachelor thesis, Universitas Pelita Harapan.