Items where Author is "Setiawan, Olivia"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Setiawan, Olivia (2011) Pengaruh service quality dan customer relationship management terhadap customer satisfaction dalam meningkatkan repetitive buying di alex’s salon Embong Kenongo Surabaya. Bachelor thesis, Universtitas Pelita Harapan.