Items where Author is "Shalim, Kardiyan Haryanto"
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Thesis
Shalim, Kardiyan Haryanto (2007) Pengaruh kualitas layanan restoran Pizza HUT Lippo Karawaci terhadap loyalitas pelanggan : kepuasan dan kepercayaan sebagai variabel intervening. Bachelor thesis, Universitas Pelita Harapan.