Items where Author is "Shannonlie, Shannonlie"
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Shannonlie, Shannonlie and Soegandi, Kezhia (2024) Result seminar on the impact of service quality on customer satisfaction at 5-star hotels in Central Jakarta. Diploma thesis, Universitas Pelita Harapan.
Soegandi, Kezhia Elizabeth and Shannonlie, Shannonlie (2024) The impact of service quality on customer satisfaction at 5-star hotel Central Jakarta. Diploma thesis, Universitas Pelita Harapan.