Items where Author is "Siahaya, Janice Carysa"
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Siahaya, Janice Carysa (2020) Analisis pengaruh dimensi application design, customer service, security and privacy, dan fulfilment terhadap customer satisfaction dan repurchase intention pelanggan Blibli.com di Surabaya. Masters thesis, Universitas Pelita Harapan.
Siahaya, Janice Carysa (2019) Analisis faktor-faktor yang memengaruhi customer satisfaction dalam membentuk repurchase intention pelanggan ace hardware di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.