Items where Author is "Solaiman, Kenneth Hagai"
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Solaiman, Kenneth Hagai and Rosalia, Meliani (2018) The impact of service quality of tour leader to customer satisfaction and customer loyalty year 2016 in asia holiday tour & travel Jakarta = analisis pengaruh kualitas layanan jasa tour leader terhadap kepuasaan pelanggan dan loyalitas pelanggan tahun 2016 pada asia holiday tour & travel Jakarta. Bachelor thesis, Universitas Pelita Harapan.