Items where Author is "Sugianto, Felix Aguinalda"
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Thesis
Sugianto, Felix Aguinalda (2020) Analisis pengaruh performance, komunikasi, dan total quality management Rumah Susun Rorotan terhadap model customer satisfaction=Analysis of the influence of performance, communication and total quality management of Rorotan Public Housing towards customer satisfaction model. Bachelor thesis, Universitas Pelita Harapan.