Items where Author is "Sumampow, Angelita Erika Lidya"
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Sumampow, Angelita Erika Lidya (2021) Analisis pengaruh service quality, social enjoyment, cleanness, aesthetics, dan cost terhadap cusomer loyalty melalui customer satisfaction pada pelanggan sushi tei Mall Tunjungan Plaza di Surabaya. Bachelor thesis, Universitas Pelita Harapan.