Items where Author is "Surya, Michael Immanuel"
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Surya, Michael Immanuel (2020) Perancangan dan implementasi knowledge-based system melalui automatic response untuk layanan TI di PT Matahari Department Store Tbk = Design and implementation of knowledge-based system through automatic response for it service in PT Matahari Department Store Tbk. Bachelor thesis, Universitas Pelilta Harapan.