Items where Author is "Surya Cahya, Jesson"
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Thesis
Surya Cahya, Jesson (2020) Hubungan kualitas layanan, kepuasan pelanggan, dan niat perilaku pada hotel bintang 5 di Bali = Relationship on service quality, customer satisfaction, and behavior in 5 star hotels in Bali. Bachelor thesis, Universities Pelita Harapan.