Items where Author is "Susanto, Ivan Wira"
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Thesis
Susanto, Ivan Wira (2023) Analisis pengaruh variabel aesthetics, position relevance, service quality dan visual quality terhadap customer loyalty melalui satisfaction pada pengguna aplikasi Shopeefood di Surabaya=Analysis of the influence of aesthetics, position relevance, service quality, and visual quality variables towards customer loyalty through satisfaction of Shopeefood application users in Surabaya. Bachelor thesis, Universitas Pelita Harapan.