Items where Author is "Susanto, Ryo Rafael"
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Thesis
Susanto, Ryo Rafael (2023) Kolaborasi biaya, keamanan, keunggulan relatif, respons, dan kenyamanan terhadap loyalitas pelanggan yang dimediasi oleh kepuasan pelanggan BCA = Mobile Banking di wilayah Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.