Sutanto, Reynardi Larope (2023) Pengaruh service quality, perceived treatment effectiveness, dan patient experiential satisfaction terhadap revisit intention pada pelayanan persalinan di Sulawesi Tengah dan Papua Barat = The influence of service quality, perceived treatment effectiveness, and patient experiential satisfaction on revisit intention of obstetric care in Central Sulawesi and West Papua. Masters thesis, Universitas Pelita Harapan.

Sutanto, Reynardi Larope (2023) Pengaruh service quality, perceived treatment effectiveness, dan patient experiential satisfaction terhadap revisit intention pada pelayanan persalinan di Sulawesi Tengah dan Papua Barat = The influence of service quality, perceived treatment effectiveness, and patient experiential satisfaction on revisit intention of obstetric care in Central Sulawesi and West Papua. Masters thesis, Universitas Pelita Harapan.