Tamboto, Yeremia Gabriel Steven (2024) Pengaruh e-service quality, customer satisfaction, e-trust dan perceived benefit terhadap continuance intention (studi kasus pada Sayurbox). Masters thesis, Universitas Pelita Harapan.

Tamboto, Yeremia Gabriel Steven (2023) Analisis pengaruh service quality, food quality, restaurant atmosphere dan fairness of price terhadap revisit intention yang di mediasi oleh customer satisfaction di restoran Kelapa 17 Manado. Bachelor thesis, Universitas Pelita Harapan.