Items where Author is "Tan, Glorya Christiany"
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Thesis
Tan, Glorya Christiany (2023) Analisis pengaruh merchandise value, internal shop environment, interaction with staff, merchandise variety, presence interaction other customers, dan in-shop emotions terhadap intention to repatronage melalui customer satisfaction pada pelanggan MR DIY Tunjungan Plaza Surabaya. Bachelor thesis, Universitas Pelita Harapan.