Items where Author is "Tanjaya, Andika Cipta"
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Thesis
Tanjaya, Andika Cipta, Wu, Stanley Aldovino and Sunarjo, Yuhanes (2019) Pengaruh service quality terhadap loyalty yang dimoderasi customer satisfaction Grab-Bike = The effect of service quality toward loyalty moderated by Grab-Bike customer satisfaction. Bachelor thesis, Universitas Pelita Harapan.