Items where Author is "Tedja, Robert Ricardo"
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Thesis
Tedja, Robert Ricardo (2022) Pengaruh brand image, service quality dan customer value terhadap kepuasan nasabah asuransi (studi pada nasabah asuransi allianz di wilayah Jakarta) = The Effect of Brand Image, Service Quality, and Customer Value on Insurance Customer Satisfaction (Study on Allianz Insurance Customers in Jakarta Area). Bachelor thesis, Universitas Pelita Harapan.