Items where Author is "Tedjo, Sherly Oktavia"
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Thesis
Tedjo, Sherly Oktavia (2022) Analisis pengaruh technical quality, procedural quality, infrastructural quality, interactional quality, personnel quality, social support quality, administrative quality, medical care quality, dan nursing care quality terhadap patient satisfaction dan behavioral intention pasien RS. swasta di Surabaya. Masters thesis, Universitas Pelita Harapan.