Items where Author is "Thanael, Sean Emmerich"
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Thesis
Thanael, Sean Emmerich (2024) Analisis pengaruh merchandise value, internal shop environment, interaction with staff, merchandise variety, presence interaction with other customers, in-shop emotions, terhadap intention to repatronage melalui customer satisfaction pada pelanggan toko ritel mode Zara di Pakuwon Mall Surabaya = Analysis of the influence of merchandise value, internal shop environment, interaction with staff, merchandise variety, presence interaction with other customers, in-shop emotions, on intention to repatronage through customer satisfaction among customers of zara retail store in pakuwon mall Surabaya. Masters thesis, Universitas Pelita Harapan.