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Thung, Josua Naldo Simon (2021) Pemodelan kepuasan penghuni dari pengaruh performances, the roles of communication, dan total quality management pada u-residence 3 Karawaci = Modeling of customer satisfaction from the effect of performance, the roles of communication, and total quality management in u-residence 3 Karawaci. Bachelor thesis, Universitas Pelita Harapan.