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Tiara, Karina (2022) Pengaruh penggunaan telemedicine terhadap patient loyalty yang dimediasi oleh patient trust dan patient satisfaction (Studi pada rumah sakit tipe b BUMN xyz) = The influence of telemedicine usability on patient loyalty mediated by patients’ trust and satisfaction: A study at hospitals of state-owned enterprises in Indonesia. Masters thesis, Universitas Pelita Harapan.