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Tuffahati, Khalda Fathiah (2023) Pengaruh kualitas pelayanan, operational benevolence, dan lokasi terhadap loyalitas pasien di RSGM-P FKG Universitas Trisakti dengan kepuasan pasien sebagai variabel intervening = The Influence of service quality, operational benevolence, and location on patient loyalty at RSGM-P FKG Universitas Trisakti with patient satisfaction as an intervening variable. Masters thesis, Universitas Pelitas Harapan.
