Items where Author is "Utomo, Nico Adityo"
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Thesis
Utomo, Nico Adityo (2022) Pengaruh Service Quality, Customer Satisfaction, Dan Customer Value Terhadap Customer Relationship Management Quality Pada Customer Loyalty Bengkel Resmi Yamaha Dengan Brand Image Sebagai Variabel Moderasi. Bachelor thesis, Universitas Pelita Harapan.