Items where Author is "Valencia, Winar Sari"
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Thesis
Valencia, Winar Sari (2022) Analisis pengaruh application design, customer service, security/privacy, dan fulfillment terhadap customer loyalty melalui customer satisfaction dan customer trust sebagai intervening variable pada pelanggan aplikasi shopee di Medan, Indonesia. Masters thesis, Universtitas Pelita Harapan.
Valencia, Winar Sari (2021) The influence of customer satisfaction towards customer loyalty at PT. Mulyo Kawi Wijoyo, Medan. Bachelor thesis, Universitas Pelita Harapan.