Items where Author is "Vaniara, Florencia Vanya"
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Thesis
Vaniara, Florencia Vanya (2022) Pengaruh perceived value, customer satisfaction dan trust terhadap customer loyalty di Klinik DM Jakarta Timur = Effect of perceived value, customer satisfaction and trust on customer loyalty at DM Clinic in East Jakarta. Masters thesis, Universitas Pelita Harapan.