Items where Author is "Wibisana, Dave"
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Thesis
Wibisana, Dave (2022) Analisis hubungan antara physical quality, staff behaviour, ideal self - congruence, brand identification, dan lifestyle congruence dengan customer satisfaction sebagai variabel mediasi terhadap brand loyalty pada kedai starbucks coffee di Surabaya. Bachelor thesis, Universitas Pelita Harapan.