Items where Author is "Wiratama, Dean Nathanael"

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Thesis

Wiratama, Dean Nathanael (2019) Analisis pengaruh physical environment, interaction with customers, dan interaction with staff terhadap customer delight, customer satisfaction dan pada akhirnya terhadap customer loyalty pengunjung batu night spectacular di surabaya. Bachelor thesis, Universtitas Pelita Harapan.

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