Items where Author is "Wurangian, Matthew Andreas Angilbert"
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Wurangian, Matthew Andreas Angilbert (2021) Analisis pengaruh assurance, ease of use, e-scape, responsiveness, dan customization terhadap e-satisfaction dan e-trust yang membentuk e-loyalty pada pengguna tiket.com di Manado. Bachelor thesis, Universitas Pelita Harapan.