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Items where Author is "Yanti, Lidia"

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Thesis

Yanti, Lidia (2011) Pengaruh kepercayaan, komitmen, komunikasi, dan penanganan masalah terhadap loyalitas konsumen : studi empiris pada rumah sakit Siloam Lippo Karawaci. Bachelor thesis, Universitas Pelita Harapan.

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