Items where Author is "Yeremia, Nico"
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Thesis
Yeremia, Nico (2021) Pengaruh e-service quality dan customer satisfaction terhadap customer behaviour pada aplikasi grabfood pada masa pandemi covid-19 = The Effect of E-Service Quality and Customer Satisfaction on Customer Behaviour in Grabfood Applications during the Covid-19 Pandemic. Bachelor thesis, Universitas Pelita Harapan.