Items where Author is "Yofri, Charles"
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Thesis
Yofri, Charles (2021) Analisis learning, novelty, escapism,enjoyment, social value, dan value for money terhadap purchase growth dalam membentuk customer loyalty pada pengguna Tokopedia di Surabaya. Masters thesis, Universtitas Pelita Harapan.
Yofri, Charles (2020) Analisis pengaruh ease of use, web site design and layout, responsiveness, customization, dan assurance terhadap satisfaction dan trust untuk meningkatkan customer loyalty. Bachelor thesis, universita pelita harapan.