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Adji, Felicia Rani (2003) Peranan business center untuk meningkatkan pelayanan front office di Grand Candi Hotel Semarang. Bachelor thesis, Universitas Pelita Harapan.
Andamari, Amandani (2003) Tinjauan perekrutan karyawan oleh departemen sumber daya manusia di Hotel J.W. Marritt Jakarta. Bachelor thesis, UNSPECIFIED.
Ardiwinata, Linlyn (2003) Tinjauan tentang pentingnya hubungan kerja yang harmonis antara restoran manajer dan karyawan Service di Jimbaran Bay-Sheraton Bandara Hotel, Jakarta. Bachelor thesis, UNSPECIFIED.
Christina, Cindy (2003) The Role of motivation towards the service department in order to improve the quality of service in Hard Rock Cafe Jakarta. Bachelor thesis, UNSPECIFIED.
Christine, Christine (2003) Tinjauan tentang pekerja harian di The Cafe, Hotel Mulia Senayan, Jakarta. Bachelor thesis, UNSPECIFIED.
David, David (2003) The Importance of employee role in actuating and maintaining the squence of service during dinner time to increase the quality of service at Padi Restaurant Ritz Carlton Bali Resort and Spa. Bachelor thesis, UNSPECIFIED.
Ellinde, Ellinde (2003) Tinjauan terhadap penerapan standarisasi resep dalam menjaga kualitas minuman di center stage, Hard Rock Bali. Bachelor thesis, UNSPECIFIED.
Erny, Leny (2003) Pentingnya pelaksanaan standard operating procedure di Guest Recognition department untuk meningkatkan kualitas pelayanan, Ritz Carlton Bali, Resort and Spa. Bachelor thesis, UNSPECIFIED.
Febita, Febita (2003) Tinjauan terhadap ketersediaan peralatan dapur Grand Cafe, Hotel Grand Hyatt, Jakarta. Bachelor thesis, UNSPECIFIED.
Firdaus, Gideon (2003) Tinjauan terhadap kualitas pelayanan melalui penerapan standard operation procedure di Hard Rock Cafe Jakarta. Bachelor thesis, UNSPECIFIED.
Fitriana, Fitriana (2003) Tinjauan terhadap peningkatan kualitas pelayanan di Pelita Brasserie Park Plaza International Hotel Kuala Lumpur. Bachelor thesis, UNSPECIFIED.
Fitriasari, Dewi (2003) Tinjauan terhadap penerapan standard operation procedure dalam tugas & tanggung jawab bartender dalam kegiatan operasional the Bar The Dharmawangsa Hotel Jakarta. Bachelor thesis, UNSPECIFIED.
Hennywati, Maria Fransiska (2003) Tinjauan terhadap tugas dan tanggung jawab Bellmen dalam melayani tamu di Sheraton Bandara Hotel, Jakarta. Bachelor thesis, UNSPECIFIED.
Iervan, Jun (2003) Tinjauan tentang kelengkapan peralatan dapur di Sailendra Coffee Shop Hotel J.W. Marriott Jakarta. Bachelor thesis, UNSPECIFIED.
Juliana, Juliana (2003) Pentingnya standard operation procedure hygiene dan sanitasi untuk melaksanakan kebersihan di Pastry Kitchen Hotel The Ritz-Carlton, Jimbaran, Bali. Bachelor thesis, UNSPECIFIED.
K., Adeline Dhamayanti (2003) Tinjauan terhadap Banquet Event Order sebagai sarana komunikasi untuk meningkatkan pelayanan di banquet departement, Hotel Concorde, Kuala Lumpur, Malaysia. Bachelor thesis, UNSPECIFIED.
Kaseke, Adeline (2003) Tinjauan terhadap pentingnya koordinasi antara staf Banquet Sales dengan staf Gardenia Restaurant dalam melaksanakan acara di Imperial Century Hotel & Country Club, Lippo Karawaci-Tangerang. Bachelor thesis, UNSPECIFIED.
Kristanti, Ancella (2003) The Importance of a guest relation officer at front office during check in time in Concorde Hotel Kuala Lumpur Malaysia. Bachelor thesis, UNSPECIFIED.
Lauwy, Edwin Handoyo (2003) Tinjauan terhadap karateristik Japanese food quality control system dengan membandingkan beberapa outlet restoran Jepang di dalam naungan PT. Kitasama Sejahtera. Bachelor thesis, UNSPECIFIED.
Liadi, Metta Yolanda (2003) The Needs of the employees training and supervision to increase the professionalism at Kentucy Fried Chicken Supermal Karawaci. Bachelor thesis, Universitas Pelita Harapan.
Lie, Eko Wijaya (2003) Application of beverage standard recipe as a prerequisite for beverage production control at the main service bar Park Plaza International Kuala Lumpur. Bachelor thesis, UNSPECIFIED.
Liliana, Liliana (2003) Tinjauan terhadap proses pengolahan hidangan Evening Cocktail di Grand Club Kitchen Hotel Grand Hyatt, Nusa Dua Bali. Bachelor thesis, UNSPECIFIED.
Magdalena, Lia (2003) Peranan employee relations officer dalam meningkatkan motivasi kerja karyawan di Crowne Plaza Hotal Jakarta. Bachelor thesis, UNSPECIFIED.
Martin, Mira (2003) Tinjauan terhadap peranan bakery dalam menunjang operasional departemen food and beverage di Hotel Grand Hyatt Bali. Bachelor thesis, UNSPECIFIED.
Natalya, Popi (2003) Tinjauan terhadap kualitas pelayanan yang diberikan oleh pekerja paruh waktu di departemen Banquet Hotel Concorde Kuala Lumpur, Malaysia. Bachelor thesis, UNSPECIFIED.
Nugraha, Josephin (2003) Upaya peningkatan pendapatan minimum di Seasons Cafe, the Regent Hotel-Jakarta. Bachelor thesis, UNSPECIFIED.
Ontoseno, Willy (2003) Tinjauan terhadap koordinasi antar kitchen dalam proses persiapan & pengolahan produk-produk makanan yang disajikan di Melting Pot Cafe Concorde Hotel Kuala Lumpur. Bachelor thesis, UNSPECIFIED.
Pertiwi, Meidy (2003) Peranan airport representative dalam memberikan pelayanan kepada tamu di Sheraton Bandara Hotel, Jakarta. Bachelor thesis, UNSPECIFIED.
Pratiwi, Dian (2003) Peranan banquet conference concierge di banquet department The Ritz-Carlton Bali. Bachelor thesis, UNSPECIFIED.
Raharta, I. Nyoman R.S (2003) Tinjauan terhadap produktivitas dan peningkatan jumlah tenaga kerja di Dian Catering Jakarta. Bachelor thesis, UNSPECIFIED.
Rohan, Rohan (2003) Pentingnya penerapan standard recipe untuk menjaga kualitas makanan pada buffet breakfast di Padi Restoran, Hotel Ritz Carlton Resort and Spa Bali. Bachelor thesis, UNSPECIFIED.
Rumambi, Richard William (2003) Tinjauan pelaksanaan pelatihan sebagai upaya untuk meningkatkan kinerja karyawan pada Hotel Imperial Aryaduta, Lippo Karawaci-Tangerang. Bachelor thesis, UNSPECIFIED.
Rusli, Welly (2003) Tinjauan terhadap kondisi sanitasi banquet kitchen Hotel Grand Hyatt Jakarta. Bachelor thesis, UNSPECIFIED.
Ryadi, Reza (2003) Perlunya inventarisasi terhadap peralatan dapur di Padi Kitchen Ritz Carlton Hotel Bali. Bachelor thesis, UNSPECIFIED.
Sentosa, Mahar (2003) Pentingnya pelatihan silang khususnya di bagian reception dan reservation dalam meningkatkan kualitas pelayanan di Hotel Grand Hyatt Jakarta. Bachelor thesis, UNSPECIFIED.
Septiana, Thio Harley (2003) Pentingnya peningkatan kualitas dalam pelayanan di room service Hard Rock Hotel Bali. Bachelor thesis, UNSPECIFIED.
Sriwanti, Sriwanti (2003) Tinjauan terhadap keterampilan pembantu juru masak di Dapur Garden Cafe Hotel Grand Hyatt Resort, Nusa Dua, Bali. Bachelor thesis, UNSPECIFIED.
Sudiyono, Vionna (2003) Manfaat dari keanekaragaman menu buffet internasional sebagai upaya untuk meningkatkan jumlah tamu pada New Park Cafe di New Park Hotel, Singapura. Bachelor thesis, UNSPECIFIED.
Sulistio, Stephen Andi (2003) Tinjauan terhadap kelengkapan peralatan dapur di Parrot Garden Kitchen Imperial Aryaduta Country Club, Lippo Karawaci-Tangerang. Bachelor thesis, UNSPECIFIED.
Sumantri, Suhadi (2003) Kajian terhadap food cost set menu berdasarkan standard recipe di Restoran Asuka Hotel J.W. Marriott Jakarta. Bachelor thesis, UNSPECIFIED.
Sumiati, Sumiati (2003) Peranan pramusaji dalam prosedur pemesanan makanan dan minuman pada saat tidak beroperasinya program Micros di C S Steak and Seafood Restaurant, Hotel Grand Hyatt Jakarta. Bachelor thesis, UNSPECIFIED.
Suriadi, Laurensky (2003) Tinjauan terhadap penerapan resep standard dalam pengolahan makanan di dapur Oriental Hotel Ciputra Jakarta. Bachelor thesis, UNSPECIFIED.
Susanto, Emily (2003) Prosedur pemesanan bahan dasar produk untuk kelancaran operasional pastry di Hotel Grand Hyatt Jakarta. Bachelor thesis, UNSPECIFIED.
Susanty, Leny (2003) Tinjauan terhadap tugas dan tanggung jawab Guest Relations Officer dalam menangani Air Crew di Sheraton Bandara Hotel Jakarta. Bachelor thesis, UNSPECIFIED.
Sylvia, Sylvia (2003) Tinjauan terhadap tugas dan tanggung jawab resepsionis dalam meningkatkan pelayanan prima di Grand Cafe, Grand Hyatt Jakarta. Bachelor thesis, UNSPECIFIED.
Tairisya, Linda (2003) Tinjauan terhadap kegiatan pelatihan karyawan dalam meningkatkan kualitas pelayanan pramusaji di Straits Restaurant Hotel Park Plaza International, Kuala-Lumpur, Malaysia. Bachelor thesis, UNSPECIFIED.
Tandri, Yuliana (2003) Kelengkapan jumlah peralatan makanan dan minuman untuk kelancaran operasional Restaurant Pelita Brasserie, Hotel Park Plaza International Kuala Lumpur, Malaysia. Bachelor thesis, UNSPECIFIED.
Teddy, Metalia (2003) Tinjauan terhadap kendala-kendala kerja seorang front desk assistant di Concorde Hotel Kuala Lumpur. Bachelor thesis, UNSPECIFIED.
Tjoa, Siu Fang (2003) Tinjauan terhadap kondisi karyawan serta pengaruhnya terhadap pelayanan di RJ's Sport Bar and Grill Hotel Imperial Century Tangerang. Bachelor thesis, UNSPECIFIED.
Tjouman, Diana Natalia (2003) Pentingnya penguasaan menu bagi pramusaji untuk meningkatkan mutu pelayanan di Sumire Grand Hyatt, Jakarta. Bachelor thesis, Universitas Pelita Harapan.
Triana, Florensia (2003) Tinjauan terhadap motivasi karyawan di Asuka Japanese Dining JW Marriott Hotel Jakarta. Bachelor thesis, UNSPECIFIED.
Venice, Lucy (2003) Tinjauan terhadap sistem penyediaan linen di Concorde Hotel, Kuala Lumpur. Bachelor thesis, UNSPECIFIED.
Wijaya, Lea Sandra (2003) Tinjauan terhadap kegiatan promosi di restoran gallery Hotel Ciputra Jakarta. Bachelor thesis, UNSPECIFIED.
Wirasetya, Yoseph Citra (2003) Analyzing demand of Combo 1 to optimize customer satisfaction in Kentucy Fried Chicken Karawaci Supermall. Bachelor thesis, UNSPECIFIED.
Yoanni, Yoanni (2003) Tinjauan terhadap kemampuan berkomunikasi para juru masak dengan tamu asing di Restoran Pasar Senggol, Hotel Grand Hyatt Bali. Bachelor thesis, UNSPECIFIED.
Yuliawati, Hioe (2003) Tinjauan terhadap kegiatan promosi produk minuman di Chips Bar Hotel Ciputra-Jakarta. Bachelor thesis, UNSPECIFIED.
Yvonne, Yvonne (2003) Tinjauan terhadap prosedur pelayanan di reception, Hotel The Dharmawangsa, Jakarta. Bachelor thesis, UNSPECIFIED.
Zairil, Rillany (2003) Upaya meningkatkan kualitas pelayanan untuk memenuhi kepuasan pelanggan di Centerstage Bar, Hard Rock Hotel Bali. Bachelor thesis, UNSPECIFIED.
