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Abraham, Lucianto (2016) Pengaruh brand affect dan brand quality terhadap brand extension melalui brand loyalty Mc’Café Basuki Rahmat di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Angelina, Fransisca (2016) Analisis pengaruh reward attractiveness, knowledge benefit, required effort terhadap experiential benefit dan program loyalty dalam upaya meningkatkan brand loyalty pelanggan starbucks di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Benu, Suzan Caroline (2016) Analisis pengaruh environmental dan nonenvironmental terhadap customer engagement dan customer loyalty pada pelanggan alfamart di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Buanajaya, Christian Rio (2016) Analisis pengaruh sacrifice terhadap behavioral intention melalui service quality, service value, satisfaction untuk acara dwp pada pengunjung dwp dari Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Budianto, Christopher Stefanus (2016) The influence of bi rates, exchange rates, exports, imports, world gold prices, and world oil prices towards jci (case study on jci in bei during the period 2006-2015). Bachelor thesis, Universtitas Pelita Harapan.
Dwirani, Fichela (2016) The effect of service quality and perceived quality on brand loyalty through perceived value and customer satisfaction on nike shoes outlet in Diponegoro Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Forine, Angie (2016) Analisis pengaruh marketing mix7pterhadap repurchase intention melalui customer’s satisfaction di restoran Sushi Tei Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Hadiprodjo, Winsensius Wylie Wibowo (2016) Analysis of miles and snow typology towards business performance: case study of Indonesian public companies. Bachelor thesis, Universtitas Pelita Harapan.
Harijanto, Dennis Mitchell (2016) Analisis pengaruh variabel environment constructs terhadap store loyalty melalui self-congruity dan preceptual constructs pelanggan diana cake di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Harsojo, Dianto (2016) Pengaruh construed external image of the company, perceived salesperson characteristics, perceived company characteristics terhadap customer extra role behaviors melalui customer company identification pada produk HARS di Surabaya. Bachelor thesis, 01120130051.
Hartono, Jason Jordy (2016) The effect of perceived usefulness, perceived ease of use and service quality on the behavioral intention of users to reuse gojek in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Indra, Akhirna Julvian (2016) Pengaruh product-self congruity dan product reliability terhadap brand loyalty melalui product attachment dan product irreplaceability pada produk coach di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Jatiman, Kevin (2016) Pengaruh distribution,promotion,product quality,product inovation,price,service quality terhadap customer loyalty melalui customer satisfaction pada produk ud delta tehnik di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Jiadi, Michelle Gabriel (2016) Analisis pengaruh kualitas layanan, kualitas produk, nilai yang dirasakan, dan kepuasan pelanggan terhadap minat beli ulang di swiss-belhotel silae di Palu. Bachelor thesis, Universtitas Pelita Harapan.
Lakhwani, Pooja Amar (2016) The effect of trailers, star power, word of mouth and critics review towards watching ‘my stupid boss’ decision in xxi ciputra world Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Mandera, Nadia Avevania (2016) Analisis pengaruh budaya organisasi dan motivasi terhadap kepuasan kerja dan kinerja karyawan di kantor pelayanan pajak pratama Pasuruan. Bachelor thesis, Universtitas Pelita Harapan.
Melkis, Edvina (2016) Analisis pengaruh perceived usefulness, perceived ease of use, personal innovativeness, social influence, perceived credibility, dan compatibility terhadap actual usage melalui behavioral intention pada pengguna gojek di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Nabilah, Farizah (2016) Analisis pengaruh transformational leadership, transactional leadership, dan organizational culture terhadap learning organization dan employee satisfaction pada karyawan kantor pusat pt pelabuhan Indonesia III (persero) di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Nata, Sally (2016) Analisis pengaruh core brand characteristics melalui core brand loyalty, in-store characteristics, dan economic drivers terhadap customers’ store loyalty pada perusahaan ud. Sinar Mas di Banjarmasin. Bachelor thesis, Universtitas Pelita Harapan.
Prabawanti, Nindya Putri (2016) Analisis pengaruh self-efficacy, career commitment, supervisory support, opportunity to perform, awareness of strategic linkages, dan accountability terhadap motivasi karyawan untuk melakukan transfer of training di kantor pusat pt pelindo iii (persero). Bachelor thesis, Universitas Pelita Harapan Surabaya.
Purnomo, Victor Agung (2016) Pengaruh service quality, product quality, innovation, dan promotion terhadap repurchase intention melalui customer satisfaction pada cv El Shaday Maranatha di Bali. Bachelor thesis, Universtitas Pelita Harapan.
Putra, Kevin Savaro Rafael Mahardika (2016) Pengaruh service quality, product attribute, brand image terhadap customer loyalty melalui customer satisfaction (studi kasus pada taksi blue bird di Surabaya). Bachelor thesis, Universtitas Pelita Harapan.
Risdyanto, Albert (2016) Analisis pengaruh network quality, customer service, information quality, dan security terhadap behavioural loyalty melalui attitudinal loyalty first media di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Salo, Yudih Trisna (2016) Pengaruh brand credibility terhadap word of mouth melalui customer satisfaction dan customer loyalty pada pt. astra honda motor di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Santoso, Michael (2016) Pengaruh destination image dan consumer experience terhadap destination intention melalui destination satisfaction pada Marvell City Mall di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Satria, Johan (2016) Analisis pengaruh quality of food, quality of service, price, place, dan image terhadap behavior intention pada restoran boncafe di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Sawito, Alfredo (2016) Marketing mix influence regarding food purchase on boncafe restaurant in Surabaya (a case study on boncafe restaurant). Bachelor thesis, Universtitas Pelita Harapan.
Soetikno, Riandika (2016) Pengaruh food quality, service quality, terhadap repurchase intension melalui perceieved value dan customer satisfaction (studi kasus pada carl’s junior di Surabaya). Bachelor thesis, Universtitas Pelita Harapan.
Sufianti, Windi (2016) Analisis pengaruh service quality, service leadership dan easy to useterhadap customer satisfaction dan customer loyalty internet banking BCA di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Utami, Gracia Novika Mustika (2016) The effect of conflicts and the quality of work life towards employee turnover intentions in hotels. Bachelor thesis, Universtitas Pelita Harapan.
Valencia, Angel (2016) Analisis pengaruh efficiency, system availability, fulfillment, dan privacy terhadap perceived value dan customer loyalty pelanggan traveloka di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wibowo, Ryan (2016) Analisis pengaruh lifestyle, perceived quality, perceived similarity, dan brand image terhadap customer loyalty pada pelanggan nike di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wijaya, Andy Satryawan (2016) Pengaruh brand image, brand service quality dan brand satisfaction terhadap brand trust pada konsumen service center honda di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wikasitakusuma, Nalita (2016) Analisis pengaruh leader member exchange terhadap employee envy dan organizational citizenship behavior pada karyawan pt. abhirama mandiri di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Young, Erren Christianto (2016) Pengaruh asset under management, fund age, dan past performance terhadap kinerja reksadana pendapatan tetap di Indonesia. Bachelor thesis, Universtitas Pelita Harapan.
Yuliana, Irma (2016) Analisa pengaruh perceived benefit dan perceived risk terhadap perceived vallue yang membentuk intention to use pelanggan lazada di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
