 | Up a level |
Abraham, Febriana Dewi (2018) Analisis pengaruh service quality, food quality, physical quality terhadap repurchase intention melalui customer satisfaction terhadap pelanggan pizza hut di Tunjungan Plaza Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Adianto, Limas (2018) Pengaruh food quality, service quality, atmosphere quality terhadap repurchase intention melalui customer satisfaction pada pelanggan one eighteenth coffee di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Agnestasia, Veronika (2018) Analisis pengaruh interaction quality, physical environment quality, outcome quality terhadap customer satisfaction serta dampaknya terhadap behavioral intention pada pelanggan starbucks di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Anthonius, Anthonius (2018) Pengaruh dari physical environment, food quality, employee service quality, relationship benefit melalui customer satisfaction terhadap customer loyalty house of wok the square Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Benawan, Fernando (2018) Analisis pengaruh emotional value, monetary value, social value, collectivism, dan individualism terhadap repurchase intention pada konsumen yamagoya ramen di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Calista, Bella (2018) Pengaruh perceived website quality, social influence and recommendation, experience, credibility terhadap word-of-mouth melalui performance expectancy, customer satisfaction, dan trust pada pengguna tokopedia di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Chandra, Benedictus Agio (2018) Analisis pengaruh physical environment, customer orientation, relationship benefits, product quality, communication, price fairness terhadap relationship quality pada konsumen quiksilver kuta, Bali. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Cyntia, Grace (2018) Pengaruh celebrity endorser terhadap keputusan pembelian smartphone oppo di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Darmawan, Rizky (2018) Analisis pengaruh quality of food, quality of service, price, place, dan image terhadap behavior intention pada restoran carnivor steak & grill di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Dewi, Diayu Tika (2018) Analisis pengaruh kemasan produk , kualitas produk , word of mouth terhadap keputusan pembelian produk teh botol sosro terhadap pelanggan di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Dwinanda, Tania (2018) Analisis pengaruh interaction with other customer, chef’s image, service quality, atmospherics dan food quality terhadap loyalty melalui positive emotion pada pelanggan restoran pipe and barrel recharged Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Fachreza, Derry Yoga (2018) Analyzing stock split effect on stock liquidity towards listed company in Indonesia stock exchange for the period 2014 – 2016. Bachelor thesis, Universtitas Pelita Harapan.
Faustina, Faustina (2018) Analisis pengaruh country-of-origin image, product knowledge, product involvement terhadap customer purchase decision dengan product involvement sebagai variabelmoderating pada produk yoshinoya japanese restaurant di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Fu, Michael (2018) Analysis of the effect of salesperson reputation toward customer loyalty, through economic value, service productivity, and enjoyable interaction at hartono electronic. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Gracia, Yohana El (2018) Factors influencing post purchase behavior of consumers in etude house Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Guinior, Steven (2018) Pengaruh operant dan operand service quality terhadap customer loyalty melalui customer engagement dan customer satisfaction (studi pada nasabah bank cimb niaga di Surabaya). Bachelor thesis, Universitas Pelita Harapan Surabaya.
Gunawan, Danny Nathaniel (2018) Analysis of the effect of distributive, procedural, interactional fairness towards demands for reparation and retaliatory behavior through perceived betrayal, moderated by relathionship quality to the customer of indihome in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Hakim, Muhammad Alimul (2018) Analisis pengaruh brand personality dalam upaya meningkatkan brand loyalty konsumen tao kae noi food di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Halim, Elvira Christina (2018) Analisis pengaruh service quality, customer service, service pricing , value-added services terhadap brand switching intention melalui customer satisfaction pelanggan grab di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Harianto, Dio (2018) Pengaruh physical appearance, expertise, trustworthiness dan congruity terhadap repurchase intention pada konsumen surabaya patata di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Hartono, Sela Kristina (2018) Analisis pengaruh service quality, price dan brand image terhadap customer loyalty melalui customer satisfaction pada pelanggan starbucks di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Helmy, Ibnu Walid (2018) Analisis pengruh marketing mix 7-p terhadap customer loyalty melalui customer satisfaction pada konsumen ace hardware di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Hombing, Sarah Noviolita Br (2018) Analisis pengaruh quality of product, brand image, quality of service terhadap customer trust melalui customer loyalty pada pelanggan starbucks coffee di Medan. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Iskandar, Sony Sugiharta (2018) The factors that determine brand image in the top private university in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Kaluas, Oktafani Claudia (2018) Analisis pengaruh service orientation (customer focus, organizational support, customer service under pressure) , job satisfaction dan organizational commitment terhadap intention of leaving pada karyawan bca kanwil darmo Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Kartono, Jun Fullyantoro (2018) Pengaruh interaction quality, physical environment, outcome quality terhadap trust dan pengaruh interaction quality, physical environment, outcome quality, trust terhadap intention to recommendation pada pengguna jasa layanan service motor honda ahass di Siwalankerto. Bachelor thesis, Universtitas Pelita Harapan.
Koeswanto, Winsen (2018) Analysis on the effect of 4a marketing mix on university selection of universitas Pelita Harapan Surabaya in the form of video marketing. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Kumentas, Angelia Maria (2018) Pengaruh gaya kepemimpinan terhadap kinerja karyawan di dinas kehutanan provinsi Sulawesi Utara, Manado. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Lokman, William (2018) Analysis of the effect of festival authenticity toward loyalty to festival, through festival quality, festival value, satisfaction with festival on marketworld.id customer in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Lontoh, Dharmawan (2018) Analisis pengaruh construed external image of the company, perceived salesperson characteristics, perceived company characteristics terhadap customer extra role behaviors melalui customer company identification pada konsumen sushi tei di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Mandasari, Yulinda (2018) Analisis pengaruh mall environment terhadap customer loyalty melalui mall value dan customer satisfaction pada tunjungan plaza di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Marcellino, Lalujan (2018) Determinan employee engagement dan konsekuen (outcome) dari employee engagegement di hotel aston Manado. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Martha, Bella (2018) Pengaruh keadilan prosedural terhadap kinerja karyawan melalui komitmen organisasi dan kepuasan kerja karyawan pt. etika darmakonserens. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Marvin, Sean (2018) Analisis pengaruh platform quality, interaction quality, dan outcome quality terhadap intention to continue using melalui service satisfaction pada pelanggan gojek di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Miru, Bella Fransiska (2018) Analisis faktor-faktor pembentuk employee engagement dan pengaruh employee engagement terhadap organisational commitment karyawan pt dwi martha jaya di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Missy, Olivia Fransisca (2018) Analisis pengaruh faktor-faktor motivasi (self determination) terhadap proactive behavior pada pegawai negeri sipil kabupaten Halmahera Barat. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Natalia, Melani (2018) Analisis service quality, food quality, atmospherics quality, overall boredom with dining experiences, boredom with restaurant attributes terhadap intention to choose a new alternative melalui customer satisfaction pada konsumen carls’jr di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Octaviani, Clarissa Mutiara (2018) Pengaruh work family conlfict terhadap work stres dan pengaruh work stres terhadap turnover intention dan employee performance pada perawat rumah sakit darmo di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Octaviano, Steven (2018) Analysis of the important indicators from perceived quality of four design elements (unity, complexity, intensity, and novelty) for marketing tool aesthetics to high school students and parents in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Octavianus, Edwin Lukas (2018) Analisis physical enviroment,interaction with staff, dan interaction with other customer terhadap costumer loyalty melalui customer delight dan costumer satisfaction pada pelanggan “boncafe” di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Pamungkas, Suharjito Wiji (2018) Pengaruh brand credibility terhadap word of mouth melalui customer satisfaction dan customer loyalty pada toyota kijang innova di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Pawane, Roinaldo (2018) The effect of perceived quality, perceived value, perceived price, brand image, trust, and familiarity towards consumers’ repurchase intention of iphone user in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Perdana, Andre Candra (2018) Analisis consumer innovativness with hedonic value , utilitarian value terhadap continuance inttention pada konsumen “oppo” di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Permatasari, Devina Emily (2018) Analisis pengaruh perceived quality, terhadap customer loyalty melalui perceived value, customer satisfaction, customer trust pada konsumen indomie di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Pranata, Samuel Arif (2018) The influence of camel ratio (capital, assets, management, earnings, liquidity) and altman z-score towards the financial profitability of banking industry. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Prawira, Yudhistira Eka (2018) Analisis pengaruh nutrisi, karakteristik produk, persiapan dan bahan terhadap minat pembelian ulang melalui sikap konsumen susu similac advance di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Pujasari, Padma (2018) Pengaruh corporate image,corporate leadership, immediate manager,cooperation, conditions of work terhadap employee satisfaction dan loyalty karyawan pt nutrifood Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Putra, Ardiono (2018) Analisis pengaruh operant service quality dan operand service quality terhadap customer loyalty melalui customer satisfaction dan customer engagement pada pelanggan domicile kitchen and lounge di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Putri, Elizabeth Katherine Susanto (2018) The effect of corporate image, product quality, service quality, perceived risk, price consciousness toward repurchase intention of samsung in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Raharjo, Florin Clarisa (2018) Analysis of the food quality, service quality, atmospherics, and other customers toward repurchase intention through customer’s emotion on cacaote at intro in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Ramadhika, Danar Satrya (2018) Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan (survey pada pelanggan Surabaya drag race). Bachelor thesis, Universitas Pelita Harapan Surabaya.
Rochima, Siti (2018) Pengaruh food quality, service quality, ambiance dan perceived value terhadap repurchase intention pelanggan soto ayam lamongan cak har di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Rusniawan, Daniel Natanael (2018) Analisis pengaruh objective new product quality, indirect network externalities, direct network externalities terhadap new product performance melalui switching costs pada pengguna iphone 7 di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Samudera, Kefas Christy (2018) Analisis pengaruh service quality, consumer innovativeness dan service switching cost terhadap service loyalty melalui service satisfaction pada pengguna maskapai garuda indonesia di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Sari, Aidilla (2018) Peran dukungan pimpinan sebagai moderasi hubungan antara workplace bullying dan komitmen organisasi pada pt. Tjakrindo Mas Gresik. Bachelor thesis, Universtitas Pelita Harapan.
Sasingen, Dwi Tevri (2018) Pengaruh intentional organizational citizenship behavior dan intentional counterproductive work behavior terhadap employee performance dengan ethical leadership of supervisor sebagai variabel moderasi pada karyawan kontrak pt. perkebunan nusantara x surabaya unit pg. Kremboong. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Sentausa, Benni Pasca (2018) Pengaruh food quality, price, interpersonal service quality, physical environment quality, dan brand image terhadap customer loyalty melalui satisfaction pada pelanggan warunk up normal Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Setio, Ivan (2018) Analisis pengaruh system quality, information quality dan service quality terhadap customer loyalty melalui user satisfaction pada pelanggan m-bca di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Soviyanti, Putu (2018) Analysis of mall design, mall employees and mall atmosphere towards mall patronage through selfcongruity, store image, utilitarian value and hedonic value of galaxy mall’s customer in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Tanjung, Kevin (2018) Pengaruh perceived quality dengan service convenience terhadap future intentions melalui perceived value dan satisfaction pada pelanggan Mcdonald di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Tanuharja, Yoshua Prawira (2018) Analisis pengaruh service quality, food quality, dan price-value ratio terhadap behavioral intentions melalui satisfaction pada konsumen kfc di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Tuasela, Yolanda Luciana (2018) Pengaruh ethical work climate terhadap proactive behavior performance dan normative commitment melalui reward system di pt perkebunan nusantara x (pg Kremboong). Bachelor thesis, Universitas Pelita Harapan Surabaya.
Widjaya, Clarisa (2018) Analisis pengaruh food quality , service quality , perceived value, dan customer satisfaction, terhadap repurchase intention pada Roti Matahari di Pasuruan. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Wijayati, Intan Fildzah (2018) Analisis pengaruh interaction quality, physical environment quality, outcome quality terhadap perceived value dan corporate image melalui customer satisfaction dalam upaya meningkatkan behavioral intentions pada wajib pajak kantor pelayanan “x” di Sidoarjo. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Winarko, Elisa Octavia (2018) Pengaruh interaction quality, content quality, service quality terhadap customer loyalty melalui customer satisfaction pada pelanggan lazada di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Wisanggeni, Mochammad Helmi (2018) Analisis pengaruh brand, style, price dan social identity terhadap repurchase intention gen-y pada merek fashion uniqlo di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
