 | Up a level |
Ade, Michael (2019) The effect of store atmopshere, service quality, product assorment towards customer loyalty through customer satisfaction on innisfree customer’s in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Adi, I Nyoman Jonivian (2019) Analisis pengaruh faktor tangibility, reliability, responsiveness, confidence, communication terhadap customers repurchase melalui customers satisfactions pada pelanggan hartono elektronika di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Akhadiyah, Maulidatul (2019) Analisis pengaruh food quality, service quality, physical environment quality terhadap repurchase intention melalui perceived value dan customer satisfaction pada konsumen kober mie setan semolowaru Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Amelia, Nurindah (2019) Analisis pengaruh kegagalan layanan dan pemulihan layanan terhadap perilaku konsumen maskapai Lion Air di Surabaya. Other thesis, Universtitas Pelita Harapan.
Anandita, Rizky ayu (2019) Analisis pengaruh food quality, service quality, physical environment quality terhadap repurchase intention melalui customer satisfaction pada pelanggan rumah makan bu rudy dharmahusada Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Angriawan, Axcell Reinhart Bill (2019) Analisis pengaruh novelty, praise from others, fun, escapism dan social interaction terhadap impulse buying intention melalui hedonic shopping motivation pada konsumen shopee di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Biyantoro, Edwin (2019) Analisis pengaruh personal need, site organization, user friendliness, efficiency of website terhadap e-customer loyalty melalui ecustomer satisfaction pada pengguna tiket.com di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Bolo, Sukristiawan Joel W (2019) Analisis pengaruh privacy, practicity, design, sociality, enjoyment, terhadap loyalty melalui satisfaction pada pengguna bni mobile banking di Manado. Bachelor thesis, Universtitas Pelita Harapan.
Budianto, Adrian Renaldi (2019) The effect of brand equity towards customer satisfaction on brand loyalty of zara brand in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Budiyanto, Kevin Lawrence (2019) Analisis pengaruh salesperson trustworthiness, store environment, store assortment, dan store communication terhadap store loyalty melalui trust dan perceived value terhadap pelanggan transmart di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Candra, Krisna Putra (2019) Analisis pengaruh entertainment, information, irritation, personalization, dan location terhadap repurchase intention melalui advertisement value, advertising attitude, dan brand attitude pada iklan indomie di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Chandra, Renaldo Andreas (2019) Pengaruh kompensasi, pemberdayaan, dan kepuasan kerja terhadap loyalitas karyawan pt.makmurjaya usaha di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Christiono, Victoria Giovani (2019) Snalysis of the best alternative strategy to develop small medium enterprises in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Cristina, Melly (2019) Analisis pengaruh user interface quality, information quality, perceived security, perceived privacy terhadap customer loyalty melalui customer satisfaction dan customer trust pada pengguna tokopedia di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Daven, Olivia Joevita (2019) Analisis pengaruh affective community commitment, continuance community commitment, dan normative community commitment terhadap brand commitment melalui brand attachment pada pengguna tokopedia di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Dayanti, Citra (2019) Analisis pengaruh service quality, customer service, price, value added services terhadap brand switching intention melalui customer satisfaction pada pengguna go-jek di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Edwin, Timothy (2019) Analysis of factors that affecting gold prices in Indonesia. Bachelor thesis, Universtitas Pelita Harapan.
Erlangga, Erlangga (2019) Analisis pengaruh service quality, food quality dan price terhadap behavioral intentions melalui customer satisfaction pada konsumen cocari di jalan indragiri Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Estrellita, Gracelyn (2019) Analisis pengaruh pre-flight service quality, inflight service quality, dan post-flight service quality terhadap passenger loyalty melalui passenger satisfaction singapore airlines di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Genewa, Debora Valonsa (2019) Analisis pengaruh social media marketing terhadap brand awareness dan brand image dalam membentuk brand loyalty pelanggan shopee di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Geovani, Wenny (2019) Analisis pengaruh faktor usability, product quality, user value terhadap brand equity melalui customer experience pada pengguna iphone x di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Gunawan, Margaretha Angela (2019) Analisis pengaruh faktor website design, reliability, responsiveness, trust, personalization terhadap repurchase intention melalui overall service quality dan customer satisfaction pada pengguna grab di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Hansen, Miguel Marios (2019) The influence physical environment quality, food quality, service quality towards customer loyalty through beach club image, customer perceived value, customer satisfaction on potato head beach club Bali. Bachelor thesis, Universtitas Pelita Harapan.
Harahap, Sella Herlina (2019) The analysis of the impact of physical environment, interaction with staff, interaction with other customer, customer delight and customer satisfaction towards customer loyalty of Jawa Timur park 3. Bachelor thesis, Universtitas Pelita Harapan.
Hariyanto, Felix (2019) Analisis pengaruh perceived quality, perceived risk, perceived value, perceived price, advertisement, packaging, store image, consumers’ attitude terhadap repurchase intention pada produk - produk value plus di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Herriyanto, Rachael Janice (2019) Analisis pengaruh quality of physical environment, service quality dan food quality terhadap repurchase intention melalui customer perceived value dan customer satisfaction pada pelanggan restoran arumanis hotel bumi di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Hidayat, Oki Indra (2019) Pengaruh bauran pemasaran 7p terhadap keputusan konsumen membeli makanan cepat saji kfc di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Imanto, Cleofilo Harseldy (2019) Analisis faktor-faktor yang mempengaruhi customer loyalty pelanggan lazada di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Irawan, Kathleen Viana (2019) Analysing factors influencing students' College choice decision in surabaya in the Form of social media. Bachelor thesis, Universtitas Pelita Harapan.
Jessica, Angelis (2019) Analysis of the effects of store environment on positive affect and urge to buy in shaping impulse buying of customers at miniso tunjungan plaza Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Junggo, Charlie Niliando (2019) Analisis pengaruh salesperson trustworthiness, vstore ennvironment, store assortment, dan store communication terhadap perceived value dan store loyalty melalui trust pada pelanggan transmart di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Juni, Efraim Stelino Leonardo (2019) Analisis pengaruh dimensi service quality dan price terhadap customer satisfaction dalam membentuk re-purchase intention pada pelanggan citilink di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kadir, Angelia Allice Penina Laura (2019) Analisis pengaruh dimensi service quality dan Product quality terhadap customers Satisfaction yang membentuk repurchase Intention pada pelanggan h&m di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kale, Bonita Yunilianthi (2019) The effect of healthiness of food and retailer innovativeness on store prestige, store trust towards store loyalty of crunchaus pakuwon mall Surabaya shopping motivation pada konsumen shopee di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kang, Kevin (2019) The effect of product quality, service quality, and store-related attributes towards repatronage intention through customer satisfaction on ace hardware customers in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kartika, Nia (2019) Analisis pengaruh awareness of manufacturer’s name melalui product-quality perception, perceived risks, price-value perception, dan brand attitude terhadap brand loyalty indofood di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kho, Stanley (2019) Analisis pengaruh perceived control, performance, convenience, dan efficiency terhadap satisfaction dan loyalty melaluiconfidience benefit dan special treatment benefits pada pelanggan online citilink Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kundalini, Buton (2019) Analisis pengaruh food quality, personal interaction quality, physical environment quality, dan perceived value terhadap customer loyalty melalui satisfaction, trust, dan commitment pada pelanggan frut-o ruko san diego mr1-9 pakuwon city Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kurniawan, Felicia Juliet (2019) Pengaruh perceived quality, perceived value, brand personality, brand uniqueness terhadap brand loyalty melalui customer satisfaction pada produk zara di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kuslin, Michelle Kurnia (2019) Analisis pengaruh functions, usability, design, applications, price, customer support, corporate image, switching barrier terhadap customer loyalty melalui customer satisfaction pada pengguna smartphone xiaomi di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Kusuma, Monica Belinda (2019) Feasibility study of a waterbased paint company cv. mitra graha sejahtera. Bachelor thesis, Universtitas Pelita Harapan.
Limanjaya, Kenny Adi Chitra (2019) Analisis pengaruh physical environment, interacion with other customers, dan interaction with staff terhadap customer loyalty melalui customer delight dan customer satisfaction pada pengunjung suroboyo night carnival di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Lokman, Edbert (2019) Analysis of trustworthiness, familiarity and expertise through festival brand awareness, perceived quality and festival brand image towards festival brand loyalty on market world in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Lorenza, Audrey (2019) An analysis of the influence of technology readiness on passengers’ continuance intention to use self check-in kiosks at juanda international airport. Bachelor thesis, Universtitas Pelita Harapan.
Mauko, Gilbert Lardo Yosua (2019) Analisis pengaruh faktor food quality,service quality,phsical enviroment,hygienic and cleanliness,terhadap customer satisfaction melalui food and beverage outlet pada pelanggan x.o suki di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Mellisa, Xena (2019) Factors affecting continued usage intention of go-pay users amongst Surabaya citizen. Masters thesis, Universtitas Pelita Harapan.
Muhu, Febriani Nancy (2019) Analisis pengaruh decor & artifacs, spatial layout dan ambientns conditions terhadap price perception dan customer satisfaction dalam membentuk customer loyalty pada pelanggan suhsi tei tunjungan plaza di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Musani, Novianti (2019) Analisis pengaruh utilitarian shopping value dan hedonic shopping value terhadap mall loyalty melalui customer satisfaction pada pengunjung pakuwon mall di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Nabylla, Yusya Chudany (2019) Pengaruh brand fit, brand identification, brand ambassador terhadap repurchase intention melalui attitude toward brand pada konsumen produk kosmetik maybelline di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Ngantung, Natasha E. (2019) Analisis pengaruh in-store music, in-store aroma, merchandise quality, service quality, price, pleasure dan store satisfaction terhadap store loyalty pada pelanggan starbucks di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Otto, Patrick Sean (2019) Pengaruh advertisement, entertainment, dan interaction terhadap brand loyalty melalui brand image pada pelanggan shopee di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Palit, Seisy Elvira (2019) Analisis pengaruh store image, product signatureness, quality variation, terhadap perceived quality dan repurchase intentionpelanggan value plus hypermart di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Pradhana, Kinasa Adi (2019) Analisis pengaruh social cost, social benefits, access quality, venue quality, event quality terhadap revisit intention melalui satisfaction pada pengunjung event djakarta warehouse project. Bachelor thesis, Universtitas Pelita Harapan.
Pratama, Tamara Putri (2019) Analisis faktor integrated marketing communication terhadap customer loyalty melalui campaign effectiveness pada konsumen adidas di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Pratama, Tamara Putri (2019) Analisis pengaruh interaction quality, physical environment quality, dan outcome quality terhadap customer loyalty melalui customer satisfaction pada pelanggan ayam bakar primarasa cabang ahmad yani Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Purnamasari, Riesta Diah (2019) Penggunaan price earning ratio (per) dan return on invested capital (roic) dalam investasi saham. Bachelor thesis, Universtitas Pelita Harapan.
Putra, Kevin Audry Ian (2019) Analisis pengaruh quality of product, brand image, dan quality of service terhadap customer loyalty melalui customer trust pada pelanggan uniqlo di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Putri, Stacia Kineta Pavita (2019) Analisis pengaruh faktor store physical aspects, store reliability, dan store personnel attention terhadap attitude toward store brand melalui brand cues perception pada pelanggan coach di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Raharja, Andriyani (2019) Analisis store image terhadap repurchase intentions melalui perceived quality, trust in private label, dan perceived value pada konsumen private label indomaret Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Rudianto, Joshua (2019) Analisis pengaruh green perceived quality dan green perceived risk terhadap green trust melalui green satisfaction pada konsumen the body shop di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Runudalie, Brandon Gerald (2019) Analisis pengaruh brand benefit (functional benefit,experiental benefit, symbolic benefit, monetary benefit) dan system characteristic ( system quality, information quality) terhadap repurchase intention melalui parasocial interaction dan perceived usefuness pada aplikasi traveloka di kota Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Samuel, Grand Oxford Daud (2019) Analisis pengaruh faktor olfactory terhadap purchase intention melalui approach behavior dan experiential marketing pada pelanggan rotiboy di Surabaya. Bachelor thesis, 00000027332.
Santoso, Michael Corleon (2019) Analysis of the effect of salesperson quality and institution image toward customer loyalty, through relationship quality of salesperson, relationship quality of institution, and commitment at axa financial. Bachelor thesis, Universtitas Pelita Harapan.
Setyohadi, Nathanael (2019) Pengaruh salespeople competence & trustworthiness, store environment, assortment, dan promotion, terhadap value for money, dan customer satisfaction yang membentuk loyalty intention dari pelanggan miniso di tunjungan plaza 6 di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Shia, Gilang Caesar Yudhan (2019) Analisis pengaruh privacy, application content, customer service, experiential terhadap eshopping satisfaction yang membentuk re e-shopping intention pada pengguna tiket.com di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Siahaya, Janice Carysa (2019) Analisis faktor-faktor yang memengaruhi customer satisfaction dalam membentuk repurchase intention pelanggan ace hardware di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Sihotang, Williatitania Br. (2019) Analisis pengaruh servicequalityterhadapcustomer commitmentdan customerloyaltypadapelanggan xldi Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Soeprajitno, Vania Amadea (2019) Analisis pengaruh faktor perfomance, reliability, durability, serviceability, aesthethics, conformance of specification, perceived quality terhadap repurchase intention pada pengguna oppo find x di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Surianggo, Arif (2019) Analisis pengaruh perceived ease of use, perceived enjoyment, perceived usefulness dan attitude toward using terhadap behavioral intention dan pada akhirnya membentuk actual usage pengguna ovo di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Sutrisno, Zatira Yuningwati (2019) Analisis pengaruh quality, price level, price fairness, positive emotions, dan symbolic dimension terhadap customer satisfaction dan pada akhirnya repurchase intention pelanggan transmart hypermarket di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Tanuwidjaya, Victor (2019) The effect of tangibility, responsiveness, reliability, assurance, and empathy to customer loyalty through customer satisfaction of cv. victory toys. Bachelor thesis, Universtitas Pelita Harapan.
Tanzil, Andrianto (2019) Analisis pengaruh product quality, store atmosphere dan service quality terhadap repatronage intention melalui customer satisfaction pada pelanggan matahari department store di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Tequila, Deidrew Tia (2019) The effect of functionality, usability, value for money and value for time on customer satisfaction towards customer loyalty of airbnb users in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Tiendey, Donny (2019) The effect of store familiarity, store convenience through store affect toward customer loyalty of adidas tunjungan plaza Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Timotius, Timotius (2019) Analisis pengaruh promotion activites terhadap customer loyalty melalui perceived quality, customer experience, dan customer satisfaction pada pengguna vivo di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Tjileman, Jessica (2019) Analisis pengaruh product quality, brand image dan price terhadap customer loyalty melalui customer satisfaction pada konsumen zara di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Tumbelaka, Marqiano Frederick (2019) Analisis pengaruh brand awareness, need for uniqueness, perceived quality dan country of origin terhadap customer loyalty melalui price premium pada pelanggan " a bathing ape " di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Waskito, Della Renata Preciosa (2019) Analysis of the impact of store attributes towards perceived relationship investment and perceived relationship quality on customer’s attitudinal loyalty of sogo department store in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wiratama, Dean Nathanael (2019) Analisis pengaruh physical environment, interaction with customers, dan interaction with staff terhadap customer delight, customer satisfaction dan pada akhirnya terhadap customer loyalty pengunjung batu night spectacular di surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wiryasutha, I Gde Ray (2019) Analisis pengaruh aesthetics, navigability, service experience, trust terhadap continuance intention melalui self efficacy, satisfaction pada pengguna ovo di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wulandari, Retno (2019) The effect of convenience and logistic on repurchase intention of shopee application customer in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
