Items where Division is "University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management" and Year is 2022

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Number of items: 70.

A

Aditya, Dhimas Bayu (2022) Analisis pengaruh food quality, price, location and environment dan service quality terhadap customer satisfaction pada akhirnya customer loyalty pada pelanggan kopi kenangan ruko ngagel di surabaya. Bachelor thesis, Universitas Pelita Harapan.

Alexander, Natanael (2022) Analisis pengaruh service quality, social enjoyment, cleanness, aesthetics dan cost terhadap customer loyalty melalui customer satisfaction pada pelanggan McDonald's Taman Pinang di Sidoarjo. Bachelor thesis, Universitas Pelita Harapan.

Amanda, Ellsa (2022) Analisis pengaruh financial bonding, basic operations, intermodal operations, dan social strategies terhadap customer loyalty dan customer satisfaction pelanggan J&T Express di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Armando, Christopher Victor (2022) Analisis pengaruh internet service, prices, employees, physical evidence terhadap customer satisfaction melalui customer loyalty pada pelanggan indihome di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

B

Basso, Christino D'bosco (2022) Analisis pengaruh promotion menu, basic information, customer service, dan human sale terhadap customer satisfaction dan pada akhirnya behavior intention pengguna mobil toyota avanza di kota Manado. Bachelor thesis, Universitas Pelita Harapan.

Butungan, Witra Angraeny (2022) Analisis pengaruh dimensi store environment terhadap impulse buying melalui positive affect dan urge to buy pada konsumen Daiso Tunjungan Plaza di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

C

Carolina, Melisa Nadya (2022) Analisa pengaruh atmosphere, employee attitude, IT service, coffee quality terhadap customer loyalty melalui customer satisfaction pada pelanggan kopi konnichiwa Dharmahusada Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Christivanno, Yonathan (2022) Analisis pengaruh food quality, service quality, location, atmosphere, price, variety terhadap brand loyalty melalui customer satisfaction pada pelanggan Pizza Hut di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

D

Dhewi, Jingga (2022) Analisis pengaruh food quality, service quality, perceived value, terhadap customer satisfaction, dalam membentuk customer loyalty pada pelanggan Lugo Coffee House Tulungagung. Bachelor thesis, Universitas Pelita Harapan.

Dumais, Delano (2022) Analisis pengaruh food quality, price, location and environment, dan service quality terhadap customer satisfaction dan pada akhirnya customer loyalty pelanggan pizza hut cabang paal dua Manado. Bachelor thesis, Universitas Pelita Harapan.

E

Elisabeth, Febyola (2022) Analisis pengaruh enduring culture involvement, destination brand identification, destination brand reputation terhadap destination brand attachment dan destination brand credibility pelanggan toko Krisna di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

G

Go, Angelina Christine (2022) Analisis variabel-variabel yang memengaruhi customer experience, customer satisfaction, dan pada akhirnya customer loyalty pada pengguna aplikasi OCTO mobile di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Gunawan, Charles (2022) Analisis pengaruh variabel, reliability, privacy & security, webside design, customer service and support terhadap e-banking loyalty melalui variabel e-Banking satisfaction pada layanan e-Banking bank bca di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

giovanni, kevin (2022) Analisis faktor product quality, service quality, environment quality, product assortment terhadap customer loyalty melalui customer satisfaction pada pelanggan kopi kenangan di galaxy mall Surabaya. Bachelor thesis, UNIVERSITAS PELITA HARAPAN.

H

Halim, Michael (2022) Analisis faktor playfulness, service quality, intimacy, dan switching barriers terhadap loyalty melalui satisfaction dan trust pada pelanggan Tokopedia di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Hasyim, Vito (2022) Analisis pengaruh product perceived quality, service, environtment, dan assortment melalui satisfaction terhadap loyalty kfc di Megamas Manado. Bachelor thesis, Universtitas Pelita Harapan.

I

Indranatha, Made Dwi Satria (2022) Pendahuluan dari intention to play dan berpengaruh terhadap intention to pay pada pemain mobile legends di Lombok, Nusa Tenggara Barat. Bachelor thesis, Universtitas Pelita Harapan.

K

Kaeng, Gerald leonardo veransi (2022) Analisis pengaruh Rliability, Privacy And Security, Website Design Dan Customer Service & Support terhadap E-Banking Loyality melalui E-Banking Satisfaction pada pelanggan pengguna BCA Moblie di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Kentas, Kezia Marmina (2022) Analisis pengaruh substantive servicescape dan communicative servicescape terhadap positive emotion dalam membentuk perceived value yang pada akhirnya mempengaruhi word of mouth konsumen bobobox di Malang. Bachelor thesis, Universitas Pelita Harapan.

Kurniawan, Carmel (2022) Analisis pengaruh fastfood service quality terhadap loyalty melalui satisfaction yang dipengaruhi oleh trust pada pelanggan KFC di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Kusuma, Sheryl (2022) Analisi pengaruh food quality, price, location and environment, dan service quality terhadap customer satisfaction dan customer loyalty pada pelanggan subway di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

L

Lembang, Calvin Gamaliel (2022) Analisis pengaruh utilitarian value, web informativeness, web entertainment, dan hedonic value, terhadap e-loyalty melalui e-satisfaction pada pelanggan aplikasi Tokopedia di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Lianto, Marcel Lucas (2022) Analis pengaruh monetary value, quality of benefits value, status social value, information value, dan preference value terhadap purchase intention pada pengguna shopee. Bachelor thesis, UNIVERSITAS PELITA HARAPAN.

Limantara, Jesica Anastasia (2022) Analisis faktor privacy,practicity,design,sociality terhadap commitment melalui trust pada pengguna BCA Mobile di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Lorens, Angela (2022) Analisis pengaruh design application, costumer service, security and privacy fulfilment terhadap costumer satisfaction dan pada akhir repurchase internation pelanggan blibli.Com di Makassar. Bachelor thesis, Universitas Pelita Harapan.

Lourens, Vincentius Rafael (2022) Analisis pengaruh promotion, tangible reward, interpersonal communication, dan preferential treatment terhadap customer gratitude yang membentuk behavioural loyalty dari pelanggan miniso di galaxy mall 3 Surabaya. Bachelor thesis, Universitas Pelita Harapan.

M

Mandiangan, Joshua (2022) Analisis pengaruh service quality, social enjoyment, cleanness, aesthetics, dan cost terhadap customer loyalty melalui customer satisfaction pada pelanggan Burger King di Manado. Bachelor thesis, Universitas Pelita Harapan.

Manek, Vincent Febriandis Pratama (2022) Analisis pengaruh network quality, system quality, content quality, customer support, dan compatibility terhadap customer satisfactiond dan pada akhirnya continuance intention pengguna BY.U di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Massie, Vincenzo Eulogia Stillman (2022) Analisis perilaku technology readiness, perceived quality, melalui attitude konsumen terhadap usage intention self service technology toko retail Hypermart Manado Town Square = Behavioral Analysis of technology readiness, perceived quality, through customer attitude to usage intention of self service technology at hypermart retail store Manado Town Square. Bachelor thesis, Universitas Pelita Harapan.

Matthew, Yeremia (2022) Analisis pengaruh employee behaviour, physical evidence, room amenities, food quality terhadap customer satisfaction dalam membentuk behavioural intentions pada tamu di Hotel The Apurva Kempinski. Bachelor thesis, Universitas Pelita Harapan.

Mella, Anthonio Stanley (2022) Analisis pengaruh social media marketing element terhadap brand engagement, brand awareness, dan brand image pada Menantea cabang Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Mitzy, Marcella (2022) Analisis pengaruh service quality, food quality, atmospherics, food authenticity, atmospherics authenticity terhadap positive emotion dan perceived value dan pada akhirnya behavioral intentions pelanggan restoran Ahjumma Kitchen cabang Lenmarc Mall di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

N

Natalia, Christine (2022) Analisis faktor product attributes, e-vendor characteristics, dan consumer perceptions terhadap customer loyalty melalui customer satisfaction pada pelanggan Gojek di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Ngantung, Alinda Kireina (2022) Analisis pengaruh convenience, design, trustworthiness, price, dan various food choices terhadap perceived value, attitude towards food delivery apps dalam membentuk intention to continuously use pada pelanggan shopeefood di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Nugroho, Laurentius Ario Adi (2022) Analisis pengaruh perceived ease of use, perceived usefulness, enjoyment, customisation, dan subjective norm terhadap attitude towards brand yang pada akhirnya membentuk loyalty towards brand pada pelanggan tokopedia di Surabaya = Influence analysis of perceived ease of use, perceived usefulness, enjoyment, customisation, and subjective norm on attitude towards brand and attitude towards brand in forming loyalty towards brand to tokopedia Surabaya customers. Bachelor thesis, Universitas Pelita Harapan.

P

Palit, Kirey (2022) Analisis pengaruh functionality, enjoyment, security, assurance, design, convenience, dan customization terhadap customer satisfaction dan pada akhirnya customer loyalty pada pelanggan McDonald's di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Poernomo, Nicholas Chandra (2022) Pengaruh food quality, service quality dan physical environment terhadap customer satisfaction dan dampaknya terhadap future behavioral intention di restoran cepat saji Pizza Hut Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.

Putra, Hansen (2022) Pengaruh selection, convenience, customized product, entertainment, exploration, place attachment dan sosial status terhadap utilitarian value dan hedonic value dalam membentuk customer satisfaction dan pada akhirnya customer loyalty pada mall tunjungan plaza Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Putra, Jason Akira Eka (2022) Analisis pengaruh customer orienttaion, competitor orientation,cross functional integration terhadap cafe performance melalui marketing programs pada cafe merci di sidoarjo. Bachelor thesis, Universitas Pelita Harapan.

R

Raharjo, Sylvie Stefannie (2022) Analisa pengaruh service quality, food quality, other costumers, perceived value/price, costumer satisfaction, dan revisit itention pelanggan rumah makan bebek tepi sawah di Ubud Bali. Bachelor thesis, Universitas Pelita Hrapan.

Rahmatya, Anggita (2022) Pengaruh food quality, services quality, dan customer experience terhadap revisit intention melalui customer satisfaction pada Restoran Rumah Langko. Bachelor thesis, Universitas Pelita Harapan.

Ralahalo, Ester Angelica (2022) Analisis pengaruh orientasi homogenous vs prototypical dalam online marketing terhadap retail brand attitude change pada pelanggan informa furnishing dan ace hardware di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Rameli, Nelson Geovano (2022) Analisis pengaruh variabel atmospherics, food quality, service quality dan other customer terrhadap brand preference melalui brand image, customer satisfaction dan brand trust pada produk hokky ronde di Sidoarjo. Bachelor thesis, Universitas Pelita Harapan.

S

Santoso, Evan (2022) Pengaruh harga, brand image, dan kualitas pelayanan terhadap keputusan pembelian pada konsumen cv. sumber untung jaya sejahtera Sidoarjo. Bachelor thesis, Universitas Pelita Harapan.

Sarajar, Nehemiah Frederick (2022) Analisis pengaruh social influence, system quality, self-efficacy, facilating condition, situation normality, structural assurances terhadap percieved usefulness, percieved ease of use, trust yang membentuk behavioral intention pada nasabah dan pengguna aplikasi mobile banking di bank BNI Manado. Bachelor thesis, Universitas Pelita Harapan.

Seran, Chrisantus Yobelto (2022) Analisis pengaruh self congruity, functional congruity, perceived value, dan attractiveness of alternatives terhadap customer satisfaction dan pada akhirnya customer loyalty pelanggan MR D.I.Y di Kupang. Bachelor thesis, Universitas Pelita Harapan.

Shatyawan, Dharma Vira (2022) Analisis pengaruh service quality, prices,employees, dan physical evidence terhadap customer satisfication dan pada akhirnya customer loyalty pelanggan Telkomsel di Surabaya = Analysis of the effect service quality, prices, employees, and physical evidence on customer satisfication and customer loyalty at Telkomsel's customer in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Siregar, Cindy Ruth Cahaya (2022) Analisis pengaruh performance expectancy, effort expectancy, social influene, facilitating conditions, perceived risk, dan price value terhadap behavioral intention yang pada akhirnya memengaruhi actual usage pada pelanggan halodoc di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Stin, Rachelia (2022) Analisis pengaruh performance expectancy, effort expectancy, social influence, facilitating condition, hedonic motivation, dan habit yang mempengaruhi behavioral intention dan pada akhirnya use behavior pada pengguna aplikasi dana di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Suheru, Luviana Febrianti (2022) Analisis pengaruh quality, value, innovativeness dan popularity terhadap repurchase intention melalui satisfaction pada pelanggan SOCO by Sociolla di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Sundah, Aurelina Liviany L (2022) Analisis faktor reliability, responsiveness, visibilty, employee commitment dan access to service terhadap customer loyalty melalui customer satisfaction pada nasabah bank mandiri di kota Kupang. Bachelor thesis, Universitas Pelita Harapan.

Sutanto, Frilianti Renata Arsel (2022) Pengaruh trust, service quality, functional value dan emotional value terhadap customer satisfaction pada nasabah bank Mandiri di kota Raha, Sulawesi Tenggara. Bachelor thesis, Universitas Pelita Harapan.

Sutjiiono, Celine Angellia (2022) Analisis pengaruh perceived usefulness, perceived ease of use, price saving benefits, time saving benefits, dan food safety risk perception terhadap customers intention to use OFD pada pengguna aplikasi layanan online food delivery shopeefood di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Synarso, Christoper Steven (2022) Analisis pengaruh service quality, social enjoyment, cleanness, aesthetics, cost terhadap customer satisfaction dan customer loyalty pelanggan Grind and Pull di kota Makassar. Bachelor thesis, Universitas Pelita Harapan.

sumangkut, alessandro (2022) Analisis pengaruh tangibles, assurance, reliability, responsinveness, empathy, credibility, perceived value terdadap customer satisfaction dan pada akhirnya customer loyalty pelanggan ace hardware di Mantos Manado. Bachelor thesis, Universitas Pelita Harapan.

T

Tanadji, Christopher Ronald (2022) Analisis pengaruh efficiency, customer service, trust, product quality, application appearance terhadap customer satisfaction dan customer loyalty pelanggan aplikasi Shopee supermarket di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Thanael, Sean (2022) Analisis pengaruh mechandise value, internal shop environment, intercation with staff, merchandise variety, presence interaction other customers, in-shop emotions, terhadap intention to repatronage melalui customer satisfaction pada pelanggan toko ritel mode H&M di Tunjungan Plaza Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Thasyavia Tricahyani Intan Ghassani, Thasyavia Tricahyani Intan Ghassani (2022) Analisis Pengaruh Loan to Deposit Ratio, Return on Assets, Return on Equity, Dan Capital Adequacy Ratio Terhadap Harga Saham Pada Bank Buku IV Yang Terdaftar Di Bursa Efek Indonesia Periode 2016-2020. Bachelor thesis, Universitas Pelita Harapan.

Theli, Kelvin Andreas (2022) Analisis faktor convenience, design, trustworthiness, price dan various food choices terhadap intention to continuously use melalui perceived value dan attitudes towards food delivery apps pada pengguna Shopee food di Surabaya = analysis faktor convenience, design, trustworthiness, price dan various food choices factors on intention to continuously use through perceived value dan attitudes towards food delivery apps on Shopee food users in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Tielung, Delvian (2022) Analisis pengaruh service quality, store atmosphere, dan price fairness terhadap satisfaction dan pada akhirnya loyalty pelanggan kopi janji jiwa di Tomohon. Bachelor thesis, Universitas Pelita Harapan.

Tjandra, Felicia Michelle (2022) Analisis faktor-faktor yang mempengaruhi customer satisfaction dan customer loyalty pada nasabah asuransi jiwa Prudential di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

tanuwijaya, albert (2022) Analisis pengaruh service quality, social enjoyment, cleaness, aesthetics, dan cost terhadap customer satisfaction dalam membentuk customer loyalty pada pelanggan Bakmi GM Tunjungan Plaza Surabaya. Bachelor thesis, Universitas Pelita Harapan.

U

Umah, Rahayu Nikmatul and UNSPECIFIED (2022) Analisis pengaruh harga, promosi dan kualitas layanan terhadap kepuasan pelanggan pada cv. rahayu abadi. Bachelor thesis, Universitas Pelita Harapan.

W

Wagiu, Felicia Veronica (2022) “Anlisis pengaruh service quality, store atmosphere, price fairness, melalui satisfaction terhadap loyalty konsumen kopi kenangan di kawasan megamas Manado”. Bachelor thesis, Universitas Pelita Harapan.

Wibisana, Dave (2022) Analisis hubungan antara physical quality, staff behaviour, ideal self - congruence, brand identification, dan lifestyle congruence dengan customer satisfaction sebagai variabel mediasi terhadap brand loyalty pada kedai starbucks coffee di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Jonathan Clarence (2022) Analisis pengaruh reliability, feature, design, shipping, reputation terhadap customer loyalty melalui customer satisfaction pada pelanggan aplikasi tokopedia di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Stephanie Valeri (2022) Analisis pengaruh effort expectancy, performance expectancy, self-efficacy, dan trust terhadap satisfaction dan intention to repurchase pada pelanggan zalora. Bachelor thesis, Universitas Pelita Harapan.

Wongharyono, Richardo Evan (2022) Analisa faktor - faktor perceived service quality dalam bidang aviasi terhadap passenger loyalty melalui passenger satisfaction dan passenger complaint pada penumpang Lion Air tujuan dari dan ke Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Wongso, Felix William (2022) Analisis pengaruh food quality, service quality, quality of physical environment, dan customer perceived value terhadap behavioral intention melalui customer satisfaction pada pelanggan Starbucks Ngagel Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Y

Yakobus, Jason (2022) Analisis pengaruh pysical quality,staff behavior,ideal self congruence,terhadap brand loyalty melalui customer satisfaction pada Kofibrik Surabaya di Tenggilis. Bachelor thesis, Universtitas Pelita Harapan.

This list was generated on Mon Apr 15 13:04:16 2024 WIB.