Items where Division is "Management" and Year is 2025
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Number of items: 2.
Thesis
make_name_string expected hash reference (2025) Analisis pengaruh training, SOP, decision making, communication dan delegation of authority terhadap employee performance pada hotel XYZ di Surabaya. Masters thesis, Universitas Pelita Harapan.
Kasima, Mikhael (2025) PENGARUH KUALITAS PELAYANAN AFTER SALES SERVICE PADA KEPUASAN PELANGGAN DEALER ASRI MOBIL SURABAYA. Bachelor thesis, Universitas Pelita Harapan.