Items where Division is "University Subject > Current > Faculty/School - UPH Surabaya > Business School > Master of Management
Current > Faculty/School - UPH Surabaya > Business School > Master of Management" and Year is 2019

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Behuku, Jitro Gianfranco (2019) Analisis pengaruh quality of food, quality of service, quality of physical environment melalui customer precieved value terhadap customer satisfaction dan repurchase intention di restoran o’reillys Manado. Masters thesis, Universtitas Pelita Harapan.

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Christianto, Ricky (2019) Analisa pengaruh product quality, service quality, price terhadap customer loyalty melalui customer satisfaction pada pengguna mobil honda mobilio di Surabaya. Masters thesis, Universtitas Pelita Harapan.

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Hoediono, Charissa Roderica (2019) Analisis variabel-variabel yang mempengaruhi empowerment, participation, working condition, reward, recognition, team work terhadap job satisfaction dan pada akhirnya job loyalty karyawan rumah sakit gigi dan mulut nala husada di Surabaya. Masters thesis, Universtitas Pelita Harapan.

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Kindangen, Sylveislie Debora Stella (2019) Analisis pengaruh ease of use, reliability, efficiency, convenience dan security terhadap customer loyalty melalui customer satisfaction dan corporate image pada pelanggan shopee di Surabaya. Masters thesis, Universtitas Pelita Harapan.

Koapaha, Janet Devina (2019) Analisis faktor-faktor yang mempengaruhi patronage frequency dalam industri fastfashion (studi kasus: sogo department store di Surabaya). Masters thesis, Universtitas Pelita Harapan.

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Lakhwani, Mohit Amardas (2019) The effect of perceived usefulness, easemof use, service quality and application quality on customer satisfaction towards customer loyalty of grab car in surabaya. Masters thesis, Universtitas Pelita Harapan.

Larobu, Lusi (2019) Pengaruh faktor internal perusahaan terhadap risiko sistematis dengan size sebagai moderasi (sebuah studi terhadap perusahaan lq 45 yang terdaftar di bursa efek Indonesia periode tahun 2013 – 2017). Masters thesis, Universtitas Pelita Harapan.

Leliga, Felicia Juliani (2019) Pengaruh inspiring visit desire, forming visit awareness, dan facilitating interpersonal interaction terhadap behavioral intention to visit dan actual visit behavior pada kudos café Surabaya. Masters thesis, Universtitas Pelita Harapan.

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Marvin, Sean (2019) Analisis pengaruh experential quality terhadap behavioral intentions melalui percieved value, trust, dan experential satisfaction pada pelanggan the original barbershop di surabaya. Bachelor thesis, Universtitas Pelita Harapan.

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Polii, Gloria (2019) Analisis pengaruh variety of selection, price attribute, sensory attribute, promotional approaches, dan physical stimuli terhadap impulse buying melalui positive emotion dan hedonic shopping value pada pelanggan toko h&m di Surabaya. Masters thesis, Universtitas Pelita Harapan.

Putra, James Leonardo (2019) Pengaruh monetary savings, selection, convenience. cutomized produk, entertaniment, exploration, place attachment, socias status, utilitarian value, hedonic value, customer satisfaction dan repurchase intention terhadap smartphone 9 di Surabaya. Masters thesis, Universtitas Pelita Harapan.

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Rompas, Ivone Cecilia (2019) Pengaruh intellectual capital terhadap kinerja perusahaan dengan corporate governance sebagai moderasi pada perusahaan manufaktur yang terdaftar di bursa efek indonesia pada tahun 2009-2016. Masters thesis, Universtitas Pelita Harapan.

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Setio, Ivan (2019) Analisis pengaruh variable construed external image, perceived salesperson characteristics, perceived company characteristics terhadap customer extra role behaviors melalui customer company identification pada pelanggan hypermart di Surabaya. Masters thesis, Universtitas Pelita Harapan.

Sulu, Anastasia Cherry (2019) Analisis retensi pelanggan melalui dimensi kualitas layanan, kualitas produk, dan kepuasan pelanggan menggunakan analytical hierarchy process (ahp) pada 3 restoran cepat saji di Surabaya (studi kasus: carl’s jr., burger king, dan mcdonald’s). Masters thesis, Universtitas Pelita Harapan.

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Wijayati, Intan Fildzah (2019) Analisis pengaruh physical environment quality terhadap customer loyalty melalui perceived value dan customer satisfaction pada pelanggan restoran de soematra 1910 di Surabaya. Masters thesis, Universtitas Pelita Harapan.

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Yudhistira, Adiansa (2019) Analisis pengaruh image dan experiential marketing terhadap customer loyalty melalui trust dan customer satisfaction pada arttour tour and travel services di Surabaya dan Sidoarjo. Masters thesis, Universtitas Pelita Harapan.

Yulianto, Kresna (2019) Analisis pengaruh perceived quality, brand image dan brand trust terhadap brand loyalty kepada pelanggan apparel nike di Surabaya. Masters thesis, Universtitas Pelita Harapan.