Items where Subject is "H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Creators | Item Type
Jump to: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | R | S | T | V | W | Y | Z
Number of items at this level: 565.

A

A., David Samuel (2020) Pengaruh ketaatan, isu etis, sikap terhadap ketaatan hukum terhadap perilaku dan dampaknya pada minat beli produk imitasi sepatu adidas = The effect of religiosity, ethical concern, attitude toward lawfulness on attitude toward behavior and its impact on interests to purchase the imitation of adidas shoe products. Bachelor thesis, Universitas Pelita Harapan.

Abigail, Cinta Kathleen (2020) Analisis pengaruh service quality, perceived risk, social influence, dan promotion terhadap customer satisfaction dan customer loyalty pada pengguna Traveloka di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Abiwardani, Amanda (2020) Rencana Bisnis Teh Puritea. Bachelor thesis, Universitas Pelita Harapan.

Abraham, Victor (2020) Analysis on the influence of schedule flexibility, orientation & training, empowerment, social interaction, reflection, reward & recognition on the intention to remain through volunteer satisfaction at international christian assembly youth in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Adeline, Aurellia and Eric, Ferdinandus and Christopher, Yossel (2020) Pendekatan Kultural Terhadap Brand Equity: Peran Brand Reputation, Brand Popularity, Dan Country Of Brand Origin. Bachelor thesis, Universitas Pelita Harapan.

Adhisurya, Katalio Khrishna M. and Setyawan, Kevin and Aribowo, Susilo (2020) Analisis pengaruh publikasi laporan keuangan terhadap return harian saham di sekitar tanggal pengumuman. Masters thesis, Universitas Pelita Harapan.

Adrian, Keefe and Rengka, Hosea and Wijaya, Warrin (2019) Pengaruh Job Insecurity terhadap Kinerja Karyawan Frontline di Hotel XYZ dengan melihat peran Psychological Strains dan Psychological Leverages. Bachelor thesis, Universitas Pelita Harapan.

Agung, Celine Intania and Loasari, Friskha Evlin and Vinsensius, Vinsensius (2020) Pengaruh sikap kewirausahaan, norma subyektif, kontol perilaku yang dirasakan dan pendidikan kewirausahaan terhadap Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Pelita Harapan. Bachelor thesis, Universitas Pelita Harapan.

Agustinus, Elyzabeth Gracia and Indrawati, Yoselin (2020) Effects of advertising appeal towards viral intention in case of mentos mentors Indonesia. Masters thesis, Universitas Pelita Harapan.

Agustinus, Mikhael (2020) Analisis physical environment, food quality, costumer orientation, communication, relationship benefits, price fairness, terhadap costumer loyalty melalui relationship quality. Bachelor thesis, Universitas Pelita Harapan.

Ahfar, Rashela (2020) The effect of entrepreneurial orientation on business performance at pt citra agung utama, banda aceh. Bachelor thesis, Universitas Pelita Harapan.

Akira, Garry (2020) ANALYSIS ON THE INFLUENCE OF ORGANIZATIONAL STRUCTURE ON A FIRM’S PERFORMANCE AT PT HERIWEL BINTANG SEJAHTERA, MEDAN. Bachelor thesis, Universitas Pelita Harapan.

Alamsyah, Nova Melinda (2012) Import strategy of PT. Sadikun Niagamas Raya: a case study of fuel dispenser importation. Bachelor thesis, Universitas Pelita Harapan.

Alamsyair, Jonathan and Wijayanti, Cynthia Anna and Purba, John Tampil (2017) The marketing analysis of funding and lending division of PT. National Nobu tbk Lippo Village. Bachelor thesis, Universitas Pelita Harapan.

Alberto, Alberto and Nicholas, Alvin and Angela, Monica (2020) Rencana bisnis Wittle One "Manufaktur tas sekolah". Bachelor thesis, Universitas Pelita Harapan.

Aldisa, Olivia (2020) The effect of entrepreneurial competencies on business performance at PT Inovasi Prima Bangun, Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Aldora, Stephanie (2016) The role of enterprise resource planning in PT Tempuran Emas, Tbk. Bachelor thesis, Universitas Pelita Harapan.

Alexander, Alexander (2020) Analisis pengaruh human resource management, food quality, dan ambiance terhadap customer satisfaction dan akhirnya menuju customer behavioral intentions pada pelanggan restoran Bakmi GM di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Alexander, Anthony and Jason, Jason and Jihan, Jeffrey (2020) Keunggulan kompetitif PT. SIBALEC sebagai distributor kabel SUPREME. Bachelor thesis, Universitas Pelita Harapan.

Alexandra, Clara and Aveline, Felicia and Natasya, Priscilla (2019) Pengaruh faktor-faktor dari healthcare core service delivery terhadap customer satisfaction dan dampaknya terhadap behaviour loyalty di Siloam Hospitals Lippo Village. Bachelor thesis, Universitas Pelita Harapan.

Alfenny, Celine and Juliana, Caroline and Paramitha, Cinthya (2020) Efek individu dan karakteristik pekerjaan terhadap hasil kinerja karyawan kontrak pada Novotel Bogor Golf Resort. Bachelor thesis, Universitas Pelita Harapan.

Alfredo, Alfredo and Natanael, William and Siswandy, Winson (2020) The effect of country image, product quality, and brand familiarity toward buying intention of Xiaomi in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Alidjurnawan, Jessica and Darren, Darren and Pribadi, Kenneth Anderson (2020) The influence of country-of-origin’s factors toward purchase intention of Samsung smartphones on generation Z in Jakarta-Tangerang, Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Alifputri, Karisha (2017) Peran hubungan masyarakat Berrybenka dalam mensosialisasikan citra merek Berrybenka menjadi merek fesyen. Bachelor thesis, Universitas Pelita Harapan.

Alviana, Michelle (2016) Global expansion preparation of PT Kriya Teknologi Makmur (getcraft) to Philippines. Bachelor thesis, Universitas Pelita Harapan.

Amadea, Evelyn (2020) Pengaruh product quality, service quality, environment quality, dan product assortment terhadap customer loyalty melalui customer satisfaction restoran XO Suki Surabaya = The effect of product quality, service quality, environment quality, and product assortment on customer loyalty through customer satisfaction XO Suki restaurant Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Amalia, Della and Christie, Monique and Ihalauw, Yuliana (2019) Pengaruh personal attitude, subjective norm, dan perceived behavioral control terhadap entrepreneurial intention pada mahasiswa/i fakultas ekonomi di Universitas Pelita Harapan, Swiss German University, dan Universitas Prasetiya Mulya. Bachelor thesis, Universitas Pelita Harapan.

Amallia, Kiki and Austia, Melia and Wistawan, Putu Harrijaya Mahendra (2020) Rencana Bisnis Purin Moo. Bachelor thesis, Universitas Pelita Harapan.

Amelia, Livia and Chandra, Mathilda and Anggraini, Sabrina (2019) The Effect Of Country Of Origin, Brand Image, And Product Quality On Purchase Decision Of Maybelline Products: A Study On University Students In Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Anastasia, Anastasia and Angie, Jesslyn Mareta (2020) Pengaruh social media marketing activities, service quality, dan e-wom terhadap purchase intention dimediasi oleh emotional experience. Masters thesis, Universitas Pelita Harapan.

Anatasia, Anatasia and Tomi, Tomi and Atmaja, Irene Verent Surya (2020) Analisis pengaruh leadership styles terhadap collective entrepreneurship pada karyawan perusahaan Tokopedia. Bachelor thesis, Universitas Pelita Harapan.

Andrea, Teddy (2020) The effect of supply chain management on company performance at PT. Indojaya Agrinusa in Tanjung Morawa. Bachelor thesis, Universitas Pelita Harapan.

Andreas, Felix Samuel and Jessica, Maria Clara and Tirtawidarma, Yoga Ardiya (2019) Pengaruh sentimen investor terhadap seasoned equity offering melalui right issue. Bachelor thesis, Universitas Pelita Harapan.

Andriyanto, Ronny (2001) Fungsi manajemen sumber daya manusia pada PT. Trakindo Utama dan metode checklist di PT. Remaja Jaya Foam. Bachelor thesis, Universitas Pelita Harapan.

Andry, Andry and Aristya, Joshua and Boy, Mohammand Kevin (2020) Market, technology, & entrepreneurial orientation on shopee international’s organizational performance in Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Angeline, Angeline (2020) The effect of competitive advantage on firm's performance at PT Karunia Global Lestari. Bachelor thesis, Universitas Pelita Harapan.

Angeline, Felicia and Vennessa, Vennessa and Tanjung, Vilda Dewi (2019) Pengaruh Perceived Risk Terhadap Online Purchase Intention: Studi Kasus pada Pengguna Aplikasi Shopee Daerah Jakarta dan Tangerang = The effect of perceived risk on online purchase intention: a case study on the users of Jakarta and Tangerang shopee applications. Bachelor thesis, Universitas Pelita Harapan.

Angelini, Jessica (2016) Analisa manajemen operasional penjualan produk plastik pada divisi pemasaran PT. Reka Mega Inti Pratama. Bachelor thesis, Universitas Pelita Harapan.

Anggasta, Giovani (2020) The Effect of Employees Training Forwards Performance of Junction Cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Anggrayni, Hazana (2012) Faktor-faktor yang mempengaruhi keputusan pembelian tas bermerek palsu di Jakarta, Tangerang dan Depok. Bachelor thesis, Universitas Pelita Harapan.

Angrito, Ryan Putra and Pradipta, Vanessa Indah and Wulandari, Cristina Claudia (2020) Pengaruh market mavenism dan brand attitude terhadap viral intention dengan mediasi positive emotion (studi pada Kopi Kenangan) = Linking market mavenism and brand attitude antecedents to positive emotion and its impact on viral intention (study on Kopi Kenangan). Masters thesis, Universitas Pelita Harapan.

Anisa, Ni Komang (2020) Business Feasibility Study Proposal of Graha MadeSimon Homestay at Gianyar Bali. Bachelor thesis, Universitas Pelita Harapan.

Anjelia, Shelvy (2020) The effect of the commission system towards employee performance at Kakiku Reflexology Medan Cemara. Bachelor thesis, Universitas Pelita Harapan.

Annalisa, Cherys and Meilani, Chintya (2019) Rencana Pengembangan Bisnis "ADORÉ". Bachelor thesis, Universitas Pelita Harapan.

Anrico, Anrico (2020) Pengaruh kompetensi terhadap kinerja karyawan di PT INDONESIA NUSANTARA DUNIA = The influence of competence towards employee performance at PT Indonesia Nusantara Dunia. Bachelor thesis, Universitas Pelita Harapan.

Aprian, Handika and Suwardy, Anson and Aprillino, Yoel (2020) The Impact of Perceived Price Justice and Satisfaction on Loyalty : The Mediating Effect of Revisit Intention of Forever21. Bachelor thesis, Universitas Pelita Harapan.

Apricena, Giovanni and Widanto, Renaldy and Okisandy, Tio (2020) Pengaruh brand equity komika Raditya Dika terhadap customer satisfaction dan behavioral intention. Bachelor thesis, Universitas Pelita Harapan.

Aprillia, Stephanie (2020) The effect of marketing mix towards customer loyalty at The Traders Cafe, Restaurant and Bar. Bachelor thesis, Universitas Pelita Harapan.

Assa, Eunika Hilda Wenda (2017) Pengaruh lingkungan kerja terhadap kepuasan kerja karyawan di Mall XYZ. Bachelor thesis, Universitas Pelita Harapan.

Astuti, Veronica Ninuk Catur and Silaban, Lusi Mariana (2020) Pengaruh employee engagement dan organizational citizenship behavior terhadap kinerja pegawai kementerian perdagangan = The impact of employee engagement and organizational citizenship behavior on job performance of the ministry of trade’s employees. Masters thesis, Universitas Pelita Harapan.

Aufar, Allian (2020) Analisis pengaruh convenience, price, product terhadap attitude towards online shopping dan pada akhirnya repurchase intention pelanggan blibli.com di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Aurelia, Christina (2020) Analisis pengaruh innovative service, novel offering, creative promotion, new experience terhadap patronage intention melalui perceived value pada pelanggan Transmart hypermarket Rungkut di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Aurelia, Roselind (2020) The impact of product quality towards customer satisfaction at PT Palmanco Inti Sawit. Bachelor thesis, Universitas Pelita Harapan.

Auriady, Cherlisia (2020) The effect of labour productivity towards service quality at The Thirty-Six Medan. Bachelor thesis, Universitas Pelita Harapan.

anggeriani, shirley (2020) The influence of transformational leadership style on employees' performance at PT Isuindomas Putra Medan. Bachelor thesis, Universitas Pelita Harapan.

B

Bawono, Aria Eko and Wijaya, Rachmat Jimmy (2020) Pengaruh perilaku keuangan terhadap kinerja keuangan dengan mediasi pengambilan keputusan investasi. Masters thesis, Universitas Pelita Harapan.

Bella, Chrysta and Mery, Mery and Anggreini, Oktarina (2019) Pengaruh orientasi pasar dan inovasi terhadap keunggulan kompetitif jasa transportasi online Gojek di Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Bellianna, Bellianna and Chandra, Suardi and Tanuwijaya, Tania (2019) Personality traits,creativity, dan social capital terhadap social entrepreneurial intentions pada mahasiswa strata satu di Jakarta dan Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Belly, Imanuel and Halim, Jordy Joel and Susanto, Stephen (2019) Rencana pengembangan bisnis sang raja kaya. Bachelor thesis, Universitas Pelita Harapan.

Billa, Fathurazzi Ammana and Febrianto, Ray Arvin and Moktar, Rini Yovita (2020) Hubungan antara brand credibility, word of mouth, dan electronic word of mouth: peran mediasi brand-self connection dan brand-social CONNECTION. Bachelor thesis, Universitas Pelita Harapan.

Bongra, Sandry (2020) Pengaruh inflasi, suku bunga, nilai tukar, dan harga komoditas terhadap indeks harga saham gabungan dan indeks saham sektoral di bursa efek Indonesia. Masters thesis, Universitas Pelita Harapan.

Brigita, Gabriela and Marlin, Giovani Vesia and Wijaya, Marieta (2020) Rencana pengembangan bisnis "GAEA". Bachelor thesis, Universitas Pelita Harapan.

Bryan, Bryan and Lumentut, Reynold Theodorus and Wirjono, Vincent Gunawan (2019) The effect of service quality and satisfaction on customer loyalty Garuda Indonesia in Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Budianto, Obed (2020) Analisis pengaruh technical quality, empathy, physical environment terhadap customer loyalty melalui perceived value dan customer satisfaction pada pelanggan kafe excelso Ahmad Yani di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Budiharto, Joel (2020) Analisis pengaruh service quality terhadap customer loyalty melalui consumption emotions, image, perceived value, dan customer satisfaction pada pelanggan restoran Wingstop di jl. Bukit Darmo Boulevard Surabaya. Bachelor thesis, Universitas Pelita Harapan.

C

Caesaro, Vidra Basa (2020) Pengaruh kualitas produk, harga, dan kualitas pelayanan terhadap keputusan pembelian smartphone Samsung di Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Calim, Vellia (2020) The influence of product quality towards customer satisfaction at Cititex, Medan. Bachelor thesis, Universitas Pelita Harapan.

Candola, Candola (2012) Aplikasi GMM (generalized method of moments) dalam dynamic capital structure. Bachelor thesis, Universitas Pelita Harapan.

Carlton, Wili Hugo (2006) Implementasi manajemen komunikasi pemasaran di Matahari Supermarket. Bachelor thesis, Universitas Pelita Harapan.

Carolina, Monica (2016) Penganggaran beban sewa dan beban pelayanan (service charge) pt matahari putra prima, tbk. (hypermart) tahun 2016-2020. Bachelor thesis, Universitas Pelita Harapan.

Carrayanta, Verren (2020) Analisis pengaruh service quality dan experience quality terhadap customer loyalty melalui perceived value dan attitude pada pelanggan Djournal coffee di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Castowo, Otto and Adrian, Jessica Giovanni and Hanjaya, Bellyna (2019) Dampak komunikasi dalam Instagram terhadap minat belanja pada merek Starbucks, Uniqlo dan Grab. Bachelor thesis, Universitas Pelita Harapan.

Cecilia, Bernis (2020) The influence of motivation towards employee performance at Smarco Ringroad Citywalks Medan. Bachelor thesis, Universitas Pelita Harapan.

Cecilia, Irene (2020) The influence of price toward customers purchase decision at 4 Fingers Sun Plaza Medan. Bachelor thesis, Universitas Pelita Harapan.

Cendana, Wilson (2020) The effect of work discipline on employee performance at PT Tunggal Jaya Mitra Abadi Medan. Bachelor thesis, Universitas Pelita Harapan.

Chaerul, Basia Putri and Jason, Hisar and Putra, Samuel Ade (2020) Rencana bisnis pengembangan usaha jamur jaman now = Business plan jamur jaman now. Bachelor thesis, Universitas Pelita Harapan.

Chan, Pit Shing and Angelina, Tania and Dewi, Verina (2020) Pengaruh e-service quality dan e-recovery service quality terhadap e-customer loyalty perusahaan e-commerce Lazada yang dimoderasi oleh e-satisfaction. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Catherine (2020) The influence of entrepreneurial self-efficacy on firm's performance at PT Able Commodities Indonesia, Medan. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Chandra (2020) The Effect of Product Evaluation and Country of Origin Towards Customer Purchasing Intention at Samsung Experience Store Medan. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Chrisnia (2016) Proses mengetahui perkembangan proyek properti perusahaan pesaing pt agung podomoro land. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Edward and Kartolo, Novegi and Siri, Yuvati Ayutana (2019) Dampak Store Atmosphere Terhadap Customer Purchase Intention:Studi Kasus Pada Giant Jakarta Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Henny (2000) Segmentasi, targeting, positioning pada PT. Astra International Tbk. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Moudy Renata (2020) Analisis pengaruh senses, interior design, signage, facilities, atmospherics, staff, other visitor’s behaviour, the visitor himself/herself, terhadap customer loyalty melalui emotions dan satisfaction pada pelanggan Watsons di Surabaya = Analysis of senses, interior design, signage, facilities, atmospherics, staff, other visitor’s behaviour, the visitor himself/herself, on customer loyalty through emotions and satisfaction on customer Watsons in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Ricky (2020) The influence of job stress towards employee performance at PT Capella Dinamik Nusantara. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Selvia (2020) The influence of product quality towards customer satisfaction at PT Usaha Bersama Maha Perkasa, Binjai. Bachelor thesis, Universitas pelita harapan.

Chandra, Sevira Shalsa Bella (2020) Analisis pengaruh brand conciousness, materialism, social comparison, fashion innovativeness dan fashion involvement terhadap attitude towards luxury fashion goods pelanggan Furla di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Tommy Gunawan and Komala, Clarence (2020) The effect of country of origin, online customer review, and trust towards purchase intention of Iphone. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Velia (2020) The effect of motivation on employees' performance at PT. Pionerr glassindo utama, Medan. Bachelor thesis, Universitas Pelita Harapan.

Chang Kliko, Kelvin and Kurniawan, Timothy James and Susilo, Yosua (2020) Faktor-faktor yang berkontribusi terhadap keunggulan bersaing bisnis keluarga spesialisasi air conditioner dan services PT Everest Electronic. Bachelor thesis, Universitas Pelita Harapan.

Charen, Charen (2020) The influence of innovation capability towards firm's performance at CV. Solid Home Construction in Medan. Bachelor thesis, Universitas Pelita Harapan.

Chia, Keinth and Pantoni, Lukas Wijaya (2019) Rencana bisnis Restoran Yabai Izakaya. Bachelor thesis, Universitas Pelita Harapan.

Chinitra, Celinda and Jostin, Kevin and Tjitrawidjaja, Christabella (2019) Pengaruh kompetensi manajerial wirausaha terhadap niat membuat perusahaan baru inovatif dimediasi oleh efikasi diri kewirausahaan dan sikap kewirausahaan pada mahasiswa UPH konsentrasi wirausaha. Bachelor thesis, Universitas Pelita Harapan.

Christanto, Yonathan Adhi (2020) Pengaruh struktur modal dan rasio keuangan terhadap harga saham di bursa efek Indonesia. Masters thesis, Universitas Pelita Harapan.

Christian, Edwin (2020) Analisis pengaruh daya tarik Universitas Swasta terhadap pengambilan keputusan pembelian masyarakat melalui variabel living, learning, reputation, economy, strategy, dan service (studi kasus pada lima Universitas Swasta di Surabaya) = "Analysis of the effect of private unversity attraction on community purchase decision making through variables of life, study, reputation, economics, strategies, and services (case study at five private unversities)". Bachelor thesis, Universitas Pelita Harapan.

Christiandy, Brynda Eclesia and Felicia, Felicia and Setiabudi, Grace Mulya (2019) Analisis faktor yang mempengaruhi intensi mahasiswa dan mahasiswi Universitas Pelita Harapan terhadap social entrepreneurship intention. Bachelor thesis, Universitas Pelita Harapan.

Christiawan, Daniel (2018) Pengaruh teknologi informasi dan inovasi terhadap keunggulan bersaing dan kinerja pada UMKM di DKI Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Christina, Yanty (2000) Fungsi manajemen sumber daya manusia pada PT. Metrodata Electronics. Bachelor thesis, Universitas Pelita Harapan.

Christine, Christine (2017) Analisis pengaruh pengendalian persediaan barang dan dampak - nya terhadap penjualan di hypermart secara kuantitatif. Bachelor thesis, Universitas Pelita Harapan.

Christine, Christine (2020) The influence of workforce diversity on employees' performance at PT Musim Mas, Medan. Bachelor thesis, Universitas Pelita Harapan.

Christopher, Christopher (2020) The effect of service quality towards customer satisfaction at Wisma Benteng Restaurant Medan. Bachelor thesis, Universitas Pelita Harapan.

Christopher, Christopher and Wong, Gesner and Pangestu, Wilson Timothy (2019) Analisis pengaruh persepsi kualitas situs web terhadap niat pembelian online melalui kepercayaan konsumen dan persepsi nilai sebagai variabel mediasi untuk wirausaha. Bachelor thesis, Universitas Pelita Harapan.

Christophorus, Christophorus (2019) Pengaruh orang tua dan keterpaksaan terhadap minat entrepreneur mahasiswa jurusan manajemen di Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Chuatan, Billy Macklin and Anwar, Elizabeth Cyntia and Wijaya, Prajna (2020) Anteseden dan konsekuensi dari customer commitment pada customer sepatu Nike. Bachelor thesis, Universitas Pelita Harapan.

Cindy, Cindy (2020) Pengaruh Faktor Budaya Terhadap Strategi Pemasaran Global Pada PT. Toba Surimi Industries = The Impact Of Cultural Factors Towards Global Marketing Strategies At PT.Toba Surimi Industries. Bachelor thesis, Universitas Pelita Harapan.

Cindy, Juwita (2020) The effect of service quality towards customer satisfaction at Ministro cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Cipta, Hayuningtyas (2012) Rencana bisnis sekolah kepribadian best. Bachelor thesis, Universitas Pelita Harapan.

Clinton, Clinton (2020) THE IMPACT OF INNOVATION CAPABILITY TOWARDS COMPANY’S PERFORMANCE AT PT AGROSARI SENTRAPRIMA. Bachelor thesis, Universitas Pelita Harapan.

Cornelius, Cornelius and Kusnandar, Diovanda and Gunawan, Willy (2020) Pengaruh perceived ease of use dan perceived usefulness terhadap kepercayaan dan niat penggunaan aplikasi tokopedia. Bachelor thesis, Universitas Pelita Harapan.

Cornelly, Jessica (2020) THE INFLUENCE OF MOTIVATION TOWARDS EMPLOYEES’ PERFORMANCE AT CITRALAND GAMA CITY COMPANY IN MEDAN. Bachelor thesis, Universitas Pelita Harapan.

Cristian, Eko and Leonarsan, Wirdy (2020) Pengaruh kompetisi, efisiensi, dan risiko terhadap kinerja perbankan di Indonesia. Masters thesis, Universitas Pelita Harapan.

Cyntya, Carin and Sriyati, Indah Aprilia and Noorsalim, Yoliansen (2020) Factors affecting UPH students brand loyalty towards uniqlo. Bachelor thesis, Universitas Pelita Harapan.

D

Danilo, Steven (2020) Analisis pengaruh atmospherics, food quality, service quality, other customer, brand image, customer satisfaction, terhadap brand preference melalui brand trust pada pelanggan restaurant seafood Layar di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Dannyanto, Radityo (2020) Analisis pengaruh access quality, venue quality, contest quality terhadap intention to return melalui satisfaction pada pengunjung kepo market di Suarabaya = Analysis of access quality, venue quality, contest quality on intention to return through satisfaction on customer kepo market un Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Darmasaputra, Andika and Giovanni, Christian and Prabowo, Yogo (2020) Pengaruh self control, optimism, dan deliberative thinking terhadap prudent financial behavior dan financial well-being. Masters thesis, Universitas Pelita Harapan.

Darmawan, Kelly Gracia (2019) Analisis penilaian kinerja karyawan terhadap produktivitas karyawan bagian franchise business developmen dan franchise relation pada PT Sumber Alfaria Trijaya, TBK pada 2018. Bachelor thesis, Universitas Pelita Harapan.

Denny, Denny (2012) Analisa proses supply chain management produk changhong oleh PT Changhong Elektrindo. Bachelor thesis, Universitas Pelita Harapan.

Denny, Denny and Natania, Natania and Purba, Tarcisia Serafina (2020) Pengaruh e-service quality dan customer satisfaction terhadap customer loyalty yang dimoderasi oleh customer perceived value pada bukalapak = Effect of e-service quality on customer satisfaction and customer loyalty: moderate effect of customer perceived value towards bukalapak. Bachelor thesis, Universitas Pelita Harapan.

Destrianniesya, Celly and Cindy, Cindy and Angela, Pinka Priska (2019) Analysis on factors affecting e-customer satisfaction in Lazada Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Devi, Cynthia (2020) The effect of supply chain management towards operational performance at PT Sinar Lestari Utama in Medan. Bachelor thesis, Universitas Pelita Harapan.

Dewi, Nova Sinta (2020) Analisis pengaruh atmospherics, food quality, service quality, dan other customer terhadap brand preference, melalui brand image, customer satisfaction, dan brand trust pada konsumen restoran X.O Suki Tunjungan Plaza 4 Surabaya = The effect of atmospherics, food quality, service quality, and other customer on brand preference through brand image, customer satisfaction, and brand trust on X.O restaurant customers Suki Tunjungan Plaza 4 Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Dewi, Pramesti Tiluttama (1999) Kegiatan operasional departemen hubungan masyarakat. Bachelor thesis, Universitas Pelita Harapan.

Dharma, Andrew and Natanael, Glenn (2019) Dampak referensi harga kelapa sawit, produksi kelapa sawit, dan pajak ekspor terhadap penjualan ekspor kelapa sawit Golden Agri Resources Co.Ltd = The impact of crude palm oil price reference, crude palm oil production, and export tax rates towards crude palm oil export sales of Gplden Agri Resources Co.Ltd. Bachelor thesis, Universitas Pelita Harapan.

Dicky, Dicky (2019) Analisis deskriptif patient safety culture, dan employee engagement pegawai divisi keperawatan di RS H tahun 2018. Masters thesis, Universitas Pelita Harapan.

Djaja, Benedict Alwin Surya (2020) Pengaruh dari dimensi servicescape terhadap willingness to share positive eWOM yang dimediasi oleh customer emotion serta customer satisfaction pada kafe xyz di Jakarta. Masters thesis, Universitas Pelita Harapan.

Djaja, Jennifer and Sheila, Sheila (2020) Analisis pengaruh content marketing, brand love, customer involvement dan brand experience terhadap customer brand engagement dan dampaknya terhadap brand loyalty (studi kasus : EF Adults). Masters thesis, Universities Pelita Harapan.

Djakasaputra, William (2016) Evaluate the role of store layout and planogram on sales at hypermart cyberpark and supermall Karawaci. Bachelor thesis, Universitas Pelita Harapan.

Djohan, Dennis (2000) Strategi bauran pemasaran Samudera Shipping Line. Bachelor thesis, Universitas Pelita Harapan.

Dongeun, Choi (2017) CNNs strategy for competing in Indonesian market. Bachelor thesis, Universitas Pelita Harapan.

Donna, Donna (2005) Teknik pemasaran PT. Gemasuara Adhitama untuk menciptakan kepuasan pelanggan. Bachelor thesis, Universitas Pelita Harapan.

de Fretes, Frank Mark and Gosal, Erick Jonathan and Rubowo, Joshua Aziel (2020) Garuda Indonesia: faktor-faktor yang mempengaruhi word of mouth terhadap konsumen dalam generasi Z. Bachelor thesis, Universitas Pelita Harapan.

E

Eddy, Eddy (2020) The relationship between leadership and performance in small and medium enterprises (UKM) in Medan. Bachelor thesis, Universitas Pelita Harapan.

Edward, Edward (2020) The influence of leadership on employee performance at PT Lampion Medan. Bachelor thesis, Universitas Pelita Harapan.

Edwin, Edwin (2006) Implementasi marketing mix dan pengukuran kepuasan pelanggan di PT. Bakrie Building Industries. Bachelor thesis, Universitas Pelita Harapan.

Ekayana, Nanda (2012) Supply chain management of di-maak chitosan organic fertilizer: the case of PT. Saha Bhojana Paripurna Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Eric, Eric (2006) Aktivitas dokumentasi di departemen keuangan dan kerkaitannya dengan departemen lain di PT Lea Sanent. Bachelor thesis, Universitas Pelita Harapan.

Erwin, Erwin (2020) The influence of employee engagement on employee performance at PT Ketrosden Triasmitra, Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Evelyn, Evelyn (2020) The effect of internship performance towards front office department performance at Jw Marriott Jakarta. Bachelor thesis, Universitas Pelita Harapan.

F

Faizal, Vella Chaiyanni (2020) The Effect of Transformational Leadership Style on Job Satisfaction at PT Musim Mas, Medan. Bachelor thesis, Universitas Pelita Harapan.

Fang, Ai Lui (1999) Analisis pengembangan bauran pemasaran dan aliran. Bachelor thesis, Universitas Pelita Harapan.

Faratodi, Faratodi (2012) Analisis rantai nilai perusahaan dan pengaruhnya terhadap produktivitas perusahaan (studi kasus pada PT MB Plus Agro). Bachelor thesis, Universitas Pelita Harapan.

Faustine, Faustine (2020) The analysis of marketing strategy at PT. OYO Rooms Indonesia in Medan. Bachelor thesis, Universitas Pelita Harapan.

Fauzi, Reza (2000) Analisis manajemen sumber daya manusia di PT. Pedoman Tatabangun. Bachelor thesis, Universitas Pelita Harapan.

Febryna, Gabriela and Wijaya, Indra and Putri, Maria Sefanya (2020) Pengaruh kualitas layanan elektronik pada aplikasi seluler traveloka terhadap niat pembelian ulang. Masters thesis, Universitas Pelita Harapan.

Felintia, Felintia (2020) The influence of country-of-origin and brand image on purchase decision towards South Korean cosmetic Innisfree in Medan. Bachelor thesis, Universitas Pelita Harapan.

Fernando, Alvin and Florencia, Clara and Septivienni, Enggelyna (2020) Rencana pengembangan bisnis minuman susu "Milkymoo". Bachelor thesis, Universitas Pelita Harapan.

Fernando, Ericko (2016) Analisis proses kredit dan crm pada nobu bank : upaya menjaga tingkat kolektibilitas. Bachelor thesis, Universitas Pelita Harapan.

Fernandus, Eko (2020) Preferensi atribut employer brand angkatan kerja generasi milenial dan pengaruhnya dalam memilih perusahaan untuk bekerja. Masters thesis, Universitas Pelita Harapan.

Fheren, Fheren (2020) The influence of corporate entrepreneurship towards company's performance at PT. Aneka Pancing Indonesia in Medan. Bachelor thesis, Universitas Pelita Harapan.

Fidelia, Grace and Beatrice, Aileen (2020) Pengaruh product quality dan word of mouth terhadap purchase intention di Sephora.com. Bachelor thesis, Universitas Pelita Harapan.

Finelia, Vienna (2016) Breaking down the trading industry - indokemika jayatama. Bachelor thesis, Universitas Pelita Harapan.

Firmansyah, Ferry Wijaya (1999) Pengamatan pemasaran jasa pada PT. Smailing Tour. Bachelor thesis, Universitas Pelita Harapan.

Floren, Naomi (2017) Analisa kualitas jasa pada mal metropolis town square : sebuah tinjauan kualitatif. Bachelor thesis, Universitas Pelita Harapan.

Francisca, Angie (2020) The effect of service quality towards customer loyalty at Wang Steamboat and Bak Kut Teh Medan. Bachelor thesis, Universitas Pelita Harapan.

Friska, Friska (2020) The influence of employee performance towards customer satisfaction at Soho Capital Medan. Bachelor thesis, Universitas Pelita Harapan.

G

Gandaputra, Aydeline and Ranggi, Hananya Clay and Darmadi, Reiner (2020) Queen's park crab vertical mud crab recirculating aquaculture farming. Bachelor thesis, Universitas Pelita Harapan.

Gautama, Daniel Christian and Jasmine, Denissa Nadhira and Sukamto, Nicolas (2020) Factors influencing word of mouth in the healthy restaurant industry in Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Gerby, Selvira (2016) Analisa penjualan departemen frozen di hypermart lippo Karawaci Utara. Bachelor thesis, Universitas Pelita Harapan.

Giovanni, Felicia (2020) Analisis mutu layanan pasien rawat inap (kasus pada Siloam Hospitals TB Simatupang, Jakarta). Masters thesis, Universitas Pelita Harapan.

Giovanno, Kevin and Julian, Kevin and Suryawinata, Nicholas (2020) Pengaruh perceived feasibility, perceived desirability, dan entrepreneurship education terhadap entrepreneurial intention Mahasiswa Universitas Pelita Harapan. Bachelor thesis, Universitas Pelita Harapan.

Gondowijoyo, Lydia Amelia (2012) Pengaruh tingkat investor institusi terhadap konten informasi pengumuman dividen. Bachelor thesis, Universitas Pelita Harapan.

Gono, Serlia (2020) The influence of brand trust towards customer loyalty at PT Ragam Buah Tropis in Medan. Bachelor thesis, Universitas Pelita Harapan.

Gosal, Calvin and Wiratama, Markus and Adiputra, Ronaldo (2020) Pengaruh kualitas produk dan persepsi harga terhadap loyalitas merek smartphone Samsung yang dimediasi dengan Kepuasan pelanggan. Bachelor thesis, Universitas Pelita Harapan.

Gosal, Yolanda (2020) The impact of working environment towards employees' satisfaction at PT Mulia Tani Jaya. Bachelor thesis, Universitas Pelita Harapan.

Gradi, Majestica Ariella (2020) The influence of store atmosphere on consumer purchase decision at Griya Benn Convention Hall Medan. Bachelor thesis, Universitas Pelita Harapan.

Gunawan, Alexander Jason and Arby, Marcelino and Injaya, Owen Pratama (2019) Elements that influence customers to use cashback promo towards the use behavior of go-pay among generation z. Bachelor thesis, Universitas Pelita Harapan.

Gunawan, Andreas (2020) Analisis pengaruh food quality, service quality, price, convenience, atmosphere terhadap customer satisfaction dan repurchase intention pada pelanggan restoran Pizza Hut di Surabaya = Analysis of the effect of food quality, service quality, price, convenience, atmosphere on customer satisfaction and repurchase intention on Pizza Hut restaurant customers in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Gunawan, Cisca (1998) Pengamatan pemasaran di PT Indofood Sukses Makmur Bogasari Flour Mills Pasta Division. Bachelor thesis, Universitas Pelita Harapan.

Gunawan, Erik Aditya (2020) Pengaruh service quality terhadap patient satisfaction, perceived value, trust, dan behavioral intention. Masters thesis, Universitas Pelita Harapan.

Gunawan, Fenny (2005) Pengamatan pemasaran jasa training divisi education Markplus & Co. Bachelor thesis, Universitas Pelita Harapan.

Gunawan, Marissa (2016) Sustaining growth through customer retention & acquisition strategies at pt marinatour multikreasi mandiri. Bachelor thesis, Universitas Pelita Harapan.

Gusanto, Yohan Krisandy (2000) Metode peramalan bagi PT. Kawi Brands Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Gutama, Charles and Cindy, Cindy and Felicia, Felicia (2020) Predicting green purchase intention of Generation Z in Pelita Harapan University. Bachelor thesis, Universities Pelita Harapan.

H

Halim, Christine (2020) The influence of compensation on employee job performance at PT.Bintang Agung Sukses, Medan. Bachelor thesis, Universitas Pelita Harapan.

Halim, Cindy Febiola (2020) The influence of motivation on employee performance at Marriott Cafe in Medan. Bachelor thesis, Universitas Pelita Harapan.

Halim, Etania Fajarani and Gunawan, Fransisca and Vincent, Vanessa (2020) Pengaruh entrepreneurial abilities, entrepreneurial attitude, perceived desirability dan subjective norms terhadap entrepreneurial intentions mahasiswa Universitas Pelita Harapan dan Universitas Prasetiya Mulya dalam membangun bisnis f&b. Bachelor thesis, Universitas Pelita Harapan.

Halim, Handi and Garry, Wilvin (2019) Pengaruh biophilic atmosphere terhadap emosi pengunjung dan niat perilaku konsumen untuk berkunjung = The effect of biophilic atmosphere on affective state and consumer behavior into visit. Bachelor thesis, Universitas Pelita Harapan.

Halim, Lidwina Jessica (2020) Analisis faktor-faktor yang mempengaruhi tingat kepuasan pasien di rumah sakit tipe B di DKI Jakarta dan Tangerang. Masters thesis, Universitas Pelita Harapan.

Halim, Richmond Isaac (2020) The influence of service quality towards customer satisfaction at People's Place Cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Halim, Venezia (2020) The influence of service quality towards customer satisfaction at sosmed café in Medan. Bachelor thesis, Universitas Pelita Harapan.

Hanafia, Wendy (2020) The Influence of Leadership on Employee Job Satisfaction at PT Buana Sawit Indah Medan. Bachelor thesis, Universitas Pelita Harapan.

Handoko, Jason and Chendana, Vieri and Pratiwi, Millenia (2019) Rencana Bisnis Keripik Tempe Cheape. Bachelor thesis, Universitas Pelita Harapan.

Hansen, Nicholas (2016) Customer satisfaction improvement through technology implementation at hypermart. Bachelor thesis, Universitas Pelita Harapan.

Hardjono, Kaleb and Putra, Leonardi Satria and Maukar, Steven Henderik (2019) Pengaruh social media marketing, price promotion, dan corporate social responsibility terhadap customer satifaction di Hokben Supermal Karawaci, Tangerang. Bachelor thesis, Universities Pelita Harapan.

Harpindo, Haris (2020) Pengaruh distance to default pada bank terhadap stock return pada perusahaan nonkeuangan. Masters thesis, Universitas Pelita Harapan.

Hartanto, Avinda Geraldine (2016) Program pelatihan laskar kencana untuk mengangkat karyawan kontrak menjadi karyawan tetap di pt. gandum mas kencana. Bachelor thesis, Universitas Pelita Harapan.

Hartanto, Kevin Nathaniel and Jonathan, Jason and Evangeline, Michelle (2019) Tingkat kompetisi pasar dan bank debt. Bachelor thesis, Universitas Pelita Harapan.

Hartanto, Maria (2016) Analisa ekspansi usaha pt map tbk : spin off dan penerbitan obligasi. Bachelor thesis, Universitas Pelita Harapan.

Hartanto, Robert (2019) Analyzing the influence of adevertising, food quality, brand image and service quality to customer loyalty through customer satisfaction in Flip Burger in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Hartaty, Lina and Suciana, Vivi and Chua, Wilson (2020) Pengaruh likuiditas saham terhadap return saham individu dan portofolio di Bursa Efek Indonesia. Masters thesis, Universitas Pelita Harapan.

Hartono, Lia (2016) Identifying promotional strategy at citraland puri serang. Bachelor thesis, Universitas Pelita Harapan.

Hartopo, Randy (2020) The influence of jet 1 brand image on customer purchase decision at Ud Map, Medan. Bachelor thesis, Universitas Pelita Harapan.

Hartoyo, Benulphus (2020) Analisis pengaruh gaya kepemimpinan kepala sekolah, gaya pengambilan keputusan kepala sekolah dengan kepuasan kerja guru Sekolah Menengah Tingkat Atas Tarakanita Jakarta. Masters thesis, Universitas Pelita Harapan.

Haryanto, Christian Dwi and Roren, Ronald Joshua and Adi, Stephen Tan (2020) Pengaruh earnings per share, retained earnings, dan nilai book-to-market terhadap expected return. Bachelor thesis, Universitas Pelita Harapan.

Hastono, Elvry (2020) Faktor-faktor yang mempengaruhi kepuasan pelanggan Gojek Indonesia. Masters thesis, Universitas Pelita Harapan.

Hasugian, Christiana E. F. S. and Diraja, Lola Wahyu and Nadhia, Nadhia (2020) Pengaruh Extrinsic Rewards, Intrinsic Rewards, Social Rewards Terhadap Employee Performance Di PT. Eka Mas Republik. Bachelor thesis, Universitas Pelita Harapan.

Helawatunisa, Irda (2020) Pengaruh innovation, entrepreneurial desirability, entreprenerial feasibility, terhadap entrepreneurial intention di Universitas Pelita Harapan. Bachelor thesis, Universitas Pelita Harapan.

Helen, Helen and Abigail, Tabita and Veronica, Vivi (2020) Keunggulan kompetitif PT Anugerah Kreatif Mandiri yang bergerak di industri pertambangan batu granit di Belitung. Bachelor thesis, Universitas Pelita Harapan.

Hendrajaya, Jessica (2020) Pengaruh leverage operasional terhadap leverage keuangan dan profitabilitas. Masters thesis, Universitas Pelita Harapan.

Hendriana, Evelyn (1999) Keterkaitan antara proses produksi, manajemen peng. Bachelor thesis, Universitas Pelita Harapan.

Hendry, Hendry (2017) Intrinsic valuation of panorama sentrawisatas stock price (panr.ij). Bachelor thesis, Universitas Pelita Harapan.

Herbowo, Diaz and Hutama, Lydia and Chandra, Tjiang Jessica Claudia (2020) Pengaruh keterikatan kerja, jenjang karir dan standar pelatihan terhadap kinerja karyawan Coffee Shop di DKI Jakarta. Masters thesis, Universitas Pelita Harapan.

Hermanto, Kevin and Christanto, Budi and Walukow, Priskila C. (2020) The Influence of ewom characteristics on online repurchase intention mediating role of trust: case study of Zalora. Masters thesis, Universitas Pelita Harapan.

Hermawan, Jonathan and Ryan, Sebastian (2019) The effects of perceived quality and usefulness of consumer reviews on review reading and purchase intention in tokopedia towards gen z in Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Hernando, Jason (2020) Pengaruh physical environment, food quality, customer orientation, communication, relationship benefit, dan price fairness terhadap customer loyalty melalui relationship quality pelanggan Shao Kao Manyar di Surabaya = The effect of physical environment, food quality, customer orientation, communication, relationship benefit, and price fairness to the customer loyalty through relationship quality in Shao Kao restaurant in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Heryanto, Heryanto (2019) Motivasi dan kompensasi karyawan CV Reven's Garage. Bachelor thesis, Universitas Pelita Harapan.

Herzegovinata, Herzegovinata (2016) Analysis sales force activities in magnificent agency prudential Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Hoediono, Kenny (2020) Analisis pengaruh atmospherics, food quality, service quality, other customer terhadap brand preference melalui brand image, customer satisfaction dan brand trust pada pelanggan restoran Kintan Pakuwon Mall Surabaya. Bachelor thesis, Universita Pelita Harapan.

Hyun, Jung Shim (2000) Strategic entrepreneurship in PT. Koradipura Prakarsa. Bachelor thesis, Universitas Pelita Harapan.

I

Ibrahim, Josephine esther and Meutiea, Meutiea and Nangoy, Roselinka delvina pavita (2020) Faktor - faktor yang mempengaruhi employee performance di hotel Grand Zuri BSD City. Bachelor thesis, Universitas Pelita Harapan.

Idealistina, Maya (1998) Pengamatan sistem kerja consumer banking group. Bachelor thesis, Universitas Pelita Harapan.

Immanuel, Mozes (2006) Implementasi bauran pemasaran dan proses bisnis di PT Frisian Flag Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Indiartoputra, Mohammad Bayu (2017) Promotional tools pada pt. distributor motor Indonesia untuk meningkatkan sales sepeda motor royal enfield. Bachelor thesis, Universitas Pelita Harapan.

Insani, Ide Bagoes (2020) Faktor-faktor yang mempengaruhi kepuasan pasien di Klinik PT. X Jakarta Utara Tahun 2020. Masters thesis, Universitas Pelita Harapan.

Irawan, Nathasia Vera and Wijaya, Windi (2019) Peranan celebrity endorsement terhadap purchase intention: Studi terhadap oppo smartphone = The role of celebrity endorsement on purchase intention: Study on oppo smartphone. Bachelor thesis, Universities Pelita Harapan.

Irianto, Ivander (2012) Pengaruh kelayakan harga terhadap tingkat harga yang dapat diterima pelanggan maskapai Air Asia rute domestik dengan kepuasan dan loyalitas sebagai variabel intervening. Bachelor thesis, Universitas Pelita Harapan.

Iskandar, Gilbert (2020) Anteseden dari patient experience dan konsekuensinya terhadap word of mouth dan revisit intention: studi pada pasien medical check-up di klinik xyz. Masters thesis, Universitas Pelita Harapan.

Istamar, Daniel A.A. Rief (1999) Analisis manajemen sumber daya manusia di Mal Pond. Bachelor thesis, Universitas Pelita Harapan.

Isyanto, Silviana (2020) Pengaruh laba dan arus kas terhadap tingkat pengembalian saham. Masters thesis, Universitas Pelita Harapan.

Ivony, Ivony (2020) The effect of entrepreneurial characteristics on business performance at PT Suriatama Mahkota Kencana, Medan Marelan. Bachelor thesis, Universitas Pelita Harapan.

J

Jackdy, Ryan Hansel (2017) The valuation methodology of dbs vickers securities Indonesia for equity and bond ipos. Bachelor thesis, Universitas Pelita Harapan.

Jae Hyung, Jung (2018) SWOT analysis of PT CJ Foodville Bakery and Cafe Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Janice, Janice (2020) The importance of service quality towards customer loyalty at Ola Kisat Restaurant Medan. Bachelor thesis, Universitas Pelita Harapan.

Jaya, Darwin (2020) The influence of entrepreneurial orientation on firm's performance at PT.Kertopaten Kencana, Medan. Bachelor thesis, Universitas Pelita Harapan.

Jeffrey, Jeffrey (2012) Faktor-faktor yang mempengaruhi niat berperilaku mahasiswa uph dalam memanfaatkan Kaskus sebagai tempat transaksi jual beli. Bachelor thesis, Universitas Pelita Harapan.

Jennifer, Jennifer and Putri, Sonia Bianto and Verren, Verren (2019) Global Identity Towards Customer Purchase Intention: The Mediating Role of Perception of Luxury Value on Pelita Harapan University Student. Bachelor thesis, Universitas Pelita Harapan.

Jerry, Jerry (2020) Customer complaint handling affects customer purchase descision at Caffein Time, Medan. Bachelor thesis, Universitas Pelita Harapan.

Jessica, Jessica (2020) The influence of organization culture towards employees’ performance at OO Pastries Medan. Bachelor thesis, Universitas Pelita Harapan.

Jessie, Jessie (2020) The influence of leading styles toward employees' job satisfaction in Junction cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Jesslyn, Jesslyn (2020) The Influence of Job Stress and Job Satisfaction toward Employee's Performance at The Trans Luxury Hotel Bandung. Bachelor thesis, Universitas Pelita Harapan.

Jesslyn, Jesslyn (2020) The influence of job satisfaction on employees' performance at PT Intraco Agroindustry, Deli Serdang. Bachelor thesis, Universitas Pelita Harapan.

Jo, Eue Jung (2000) Marketing strategies for PT. Putranaga Asia Mold Engineering. Bachelor thesis, Universitas Pelita Harapan.

Jofanska, Desya and Jessica, Jessica and Vivekananda, Oktarin (2019) Pengaruh kualitas produk, harga, dan kualitas pelayanan terhadap kepuasan konsumen Chatime cabang Supermall Karawaci. Bachelor thesis, Universitas Pelita Harapan.

Jonatan, Jasper (2020) The influence of service quality towards customer loyalty at PT. Bersama Rezeki Makmur. Bachelor thesis, Universitas Pelita Harapan.

Jonathan, Jefta Julian and Octavia, Cindy and Halik, Brittney Elissa Dwilestari (2019) Pengaruh brand experience terhadap customers' brand loyalty dan dampaknya terhadap brand equity. Bachelor thesis, Universitas Pelita Harapan.

Joo, Cheung Lin and Tjhie, Evelyn and Jaikishin, Rahul Kumar (2020) The drivers of green brand equity: green brand image, green satisfaction, and green trust of THE BODY SHOP INDONESIA. Bachelor thesis, Universitas Pelita Harapan.

Justine, Delphinia (2020) The influence of social media marketing on consumers' purchase decision at Ayam Geprek Mak Judes Medan. Bachelor thesis, Universitas Pelita Harapan.

Jusuh, Jusuh (1999) Prosedur operasional perbankan di Bank Harda Internasional. Bachelor thesis, Universitas Pelita Harapan.

K

Kaiser, Richard Fico (2016) Marketing strategy for hypermart online. Bachelor thesis, Universitas Pelita Harapan.

Kartika, Retna (1999) Pengamatan terhadap bauran pemasaran di Sunshine Bakeries. Bachelor thesis, Universitas Pelita Harapan.

Kartono, Brian Antonio and Charles, Ivennia and Mulyono, Jemmy Ronaldo (2020) The impact of internship quality and perceived self-efficacy on entrepreneurial intentions among students in Tangerang students = Pengaruh kualitas magang dan efikasi-diri yang dirasakan terhadap niat berwirausaha pada mahasiswa di Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Karyadi, Ivan (2000) Kegiatan pemasaran dan strategi menghadapi pesaing. Bachelor thesis, Universitas Pelita Harapan.

Kasih, Agatha Febrina and Sanjaya, Budiman and Christie, Sierra Milenia (2020) The influence of country-of-origin factors to millennial's brand attitude towards brand loyalty of Samsung smartphones in Jakarta, Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Kaur, Nishwardeep (2020) The influence of service quality towards customer satisfaction at PT. Bank Central Asia Tbk, Tanjungbalai. Bachelor thesis, Universitas Pelita Harapan.

Kawidjaja, Jockey (1999) Pengamatan kegiatan operasional pada divisi deposi. Bachelor thesis, Universitas Pelita Harapan.

Kenny, Kenny (2020) The Influence of Job Promotion on Employees' Performance at PT Maju Ika Jaya, Medan. Bachelor thesis, Universitas Pelita Harapan.

Kevin, Kevin (2020) The Influence of Supply Chain Management Practices on Company Performance at PT Majujaya Pohon Pinang, Medan. Bachelor thesis, Universitas Pelita Harapan.

Kharine, Kharine (2016) Proses kualitas pelayanan terhadap kepuasan konsumen pada pt kurnia mustika indah lestari. Bachelor thesis, Universitas Pelita Harapan.

Khobert, Clarice (2020) The influence of career development towards employees' performance at PT. Capella Dinamik Nusantara Medan. Bachelor thesis, Universitas Pelita Harapan.

Kisela, Thelma Aruan (2016) Manajemen relasi pelanggan pada perusahaan garmen pt pancaprima ekabrothers. Bachelor thesis, Universitas Pelita Harapan.

Kitzie, Valencia Clayra and Tamin, Angeline and Kadir, Prischila (2020) The influence of brand experience, service quality and perceived value on word of mouth through loyalty in Siloam Hospitals Indonesia = Pengaruh pengalaman merk, kualitas service dan perceived value pada word of mouth melalui loyalitas di rumah sakit Siloam Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Ko, Jevry and Hartawijaya, Philips (2019) Keterhubungan antara kualitas layanan yang diterima, sikap merek, niat beli ulang, dan tanggung jawab sosial perusahaan pada Garuda Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Koeswandy, Anthony (2020) The influence of physical evidence in service marketing towards customer satisfaction in Wisma Benteng Restaurant Medan. Bachelor thesis, Universitas Pelita Harapan.

Kokodiputra, Juan Laurent (2016) Aktivitas marketing communication mix pada klub basket satria muda pertamina. Bachelor thesis, Universitas Pelita Harapan.

Komala, Christianto (2020) The Effect Of Job Stress on Employee Job Satisfaction at PT. Graha Mazindo Mandiri. Bachelor thesis, Universitas Pelita Harapan.

Komaling, Franklin (2020) Analisis pengaruh efficiency, requirement fulfillment, system accessibility, dan privacy dalam membentuk customer satisfaction dan customer loyalty pada pelanggan Shopee di Manado. Bachelor thesis, Universitas Pelita Harapan.

Kongjoyo, Hongky Joseph and Yoon, Jee In and Monica, Karin (2019) Business Plan: Tri Hita Karana. Bachelor thesis, Universitas Pelita Harapan.

Kosasih, Jessica (2018) Analisis kelayakan pemberian kredit korporasi pada PT Bank Central Asia tbk pusat. Bachelor thesis, Universitas Pelita Harapan.

Kristiali, Siska (2000) Pengamatan terhadap pengawasan standar mutu di PT. Golden International. Bachelor thesis, Universitas Pelita Harapan.

Kristin, Kristin (2020) Influence of advertising towards purchase decision at OO Pastries Medan. Bachelor thesis, Universitas Pelita Harapan.

Kristina, Kristina (2020) Pengaruh ewom (quantity, credibility, dan quality) terhadap consumer purchase intention dimediasi oleh online store awareness, online store image, dan consumer trust. Masters thesis, Universitas Pelita Harapan.

Krogh, Rizky Ton Geraldo and Paulus, Trisalda Axelia (2020) Factors Influencing Millennials' Purchase Intention Towards Old Skool Vans in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Kumala, Jessica (2020) The effect of training and development program toward employee performance in front office department at the Ritz-Carlton Jakarta Mega Kuningan. Bachelor thesis, Universitas Pelita Harapan.

Kumara, Salvian (2020) The influence of personal selling on purchasing decisions at PT. Istana Deli Kejayaan in Medan. Bachelor thesis, Universitas Pelita Harapan.

Kurniawan, Stiven Edo (2020) Factors impacting the competitive advantage of Sari Rasa Restaurant. Bachelor thesis, Universitas Pelita Harapan.

Kurniawan, Yunika (1999) Pusat layanan nasabah Bank Lippo : sebuah tinjauan. Bachelor thesis, Universitas Pelita Harapan.

Kusnadi, Tonni (2001) Pengamatan hubungan antara insentif dengan tingkat penjualan pada PT. Handijaya Buana Trada. Bachelor thesis, Universitas Pelita Harapan.

Kusuma, Adrian Tirta and Octavia, Jessica and Kevin, Kevin (2020) Anteseden dari brand resonance serta dampaknya pada repurchase intention dan intention to share (studi pada smartphone Samsung dengan aplikasi TikTok). Masters thesis, Universitas Pelita Harapan.

Kusuma, Grady (2018) Perencanaan dan realisasi "Juice Today" bisnis produk minuman. Bachelor thesis, Universitas Pelita Harapan.

Kusumanegara, Drajat (1999) Pengamatan bauran pemasaran Coca-Cola di sales cen. Bachelor thesis, Universitas Pelita Harapan.

Kuswara, Devina and Gunarso, Michelle Alvina and Alvindo, Willsye (2019) The analysis of factors affecting return behavior at Uniqlo Indonesia in context of fast fashion company. Bachelor thesis, Universitas Pelita Harapan.

Kynan, Kris and Bastiaan, Daniel Setiawan H. (2020) Anteseden dari mobile games loyalty dan dampak terhadap in-app purchase intention pada game mobile legends. Masters thesis, Universitas Pelita Harapan.

L

Lala, Hilkia (2020) Analisis pengaruh faktor-faktor yang mempengaruhi usefulness, user satisfaction, dan customer loyalty dari pelanggan Zalora Di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Lanny, Sim (2000) Pengamatan terhadap prosedur kredit fasilitas lang. Bachelor thesis, Universitas Pelita Harapan.

Larson, Denny and Irawan, Marchel Denny (2020) Pengaruh perceived parental reward, entrepreneurial self efficacy, yang dimoderasi family business involvement terhadap entrepreneurial intention di Universitas Pelita Harapan = The effect of perceived parental reward, entrepreneurial self-efficacy, modified by family business involvement on entrepreneurial intention at Pelita Harapan university. Bachelor thesis, Universitas Pelita Harapan.

Laturiuw, Threeskeia Eunikee (2017) Analysis on the performance of pt swiss-belhotel international Indonesia using financial ratios. Bachelor thesis, Universitas Pelita Harapan.

Lawrence, Jeferson (2020) The effect of supply chain management on firm competitive advantage at PT. Niaga Teknik Sukses in Medan. Bachelor thesis, Universitas Pelita Harapan.

Lee, Sherren (2020) Analisis pengaruh physical environment quality terhadap perceived value, customer satisfaction dan customer loyalty pada pelanggan restoran pavilion JW Mariott di Surabaya. Bachelor thesis, universitas pelita harapan.

Leonardi, Kenny (2020) The effect of work environment on employees' work productivity at PT Queen Avoir Industry, Medan. Bachelor thesis, Universitas Pelita Harapan.

Leonardi, Leonardi and Kusuma, Roderick (2020) The effect of store atmosphere, country of origin and product quality towards brand preferences of donut shops in Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Leonardi, Leonardi and Mulyadi, Gerdie and Hernandie, Jonathan Axel (2019) Pengukuran pendidikan kewirausahaan dan kapabilitas wirausaha terhadap intensi berwirausaha pada mahasiswa wilayah Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Leonardi, William (2006) Penerapan manajemen persediaan dan supply chain di PT. Honda Prospect Motor. Bachelor thesis, Universitas Pelita Harapan.

Lesmana, Hermawan and Makmur, Jeffry Pratama and Velisca, Pamela (2020) Pengaruh kualitas layanan dan kepuasan konsumen terhadap loyalitas konsumen pada layanan Riraksu Spa. Bachelor thesis, Universitas Pelita Harapan.

Lestari, Levina (2020) The Effect of Logistics Management on Company's Performance at PT. Bumi Sari Prima, Pematangsiantar. Bachelor thesis, Universitas Pelita Harapan.

Levina, Levina (2016) Operational risk in the operational department of the pt. asuransi sinar mas bsd branch. Bachelor thesis, Universitas Pelita Harapan.

Liana, Juwie (2000) Strategi bauran pemasaran PT. Panca Putera Bangun. Bachelor thesis, Universitas Pelita Harapan.

Liantono, Sherly (2020) The Effect Of Entrepreneurial Orientation On Business Performance At CV Green Alu. Bachelor thesis, Universitas Pelita Harapan.

Liawati Sanjaya, Tasha and Aditya, Vincent (2020) Business plan "Baleton Decoration". Bachelor thesis, Universitas Pelita Harapan.

Lidiani, Lidiani and Utomo, Michelle and Chandra, Thalia Yasmine (2019) Faktor-faktor yang memotivasi pelanggan untuk mengadopsi layanan click & collect dan home delivery = Factors that motivate online shoppers to adopt click & collect and home delivery. Bachelor thesis, Universitas Pelita Harapan.

Lie, Michael and Harta, I Komang Samudra and Liyanto, Kerinton (2020) Pengaruh asosiasi merek, kesetiaan merek, kesadaran merek, dan citra merek terhadap ekuitas merek pada pengguna smartphone Oppo di wilayah Karawaci Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Liesar, Joshua Rinaldi (2016) Building competitive customer relations management programs at smart club trader wholesale. Bachelor thesis, Universitas Pelita Harapan.

Liestyawan, Grace (2020) Analisa faktor-faktor yang mempengaruhi customer trust, customer satisfaction dan customer loyalty pada pelanggan Shopee di Surabaya = Analysis factors that affecting customer trust, customer satisfaction and customer loyalty on Shopee customers in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Lily, Lily (2020) The influence of service quality towards customer satisfaction at Habitat Coffee Komplek Cemara Asri Medan. Bachelor thesis, Universitas Pelita Harapan.

Lim, Christ Kenly and Damenta, Kenan Gad (2020) Analisis pengaruh faktor atmosfer gerai, promosi penjualan, dan pelayanan ritel terhadap loyalitas pelanggan melalui kepuasan pelanggan pada Matahari Department Store. Bachelor thesis, Universitas Pelita Harapan.

Loei, David (2020) Pengaruh self efficacy, perceived usefulness, perceived ease of use, perceived risk terhadap intention to use: digital literacy sebagai variabel moderasi (studi kasus pada aplikasi booking servis). Masters thesis, Universitas Pelita Harapan.

Lukman, Alwazier (2012) Initial barriers to export hemaviton energy drinks to Saudi Arabia the case of PT. Tempo Scan Pacific. Bachelor thesis, Universitas Pelita Harapan.

Lutfiani, Safira (2020) Pengaruh price earning ratio (per), earning growth, firm size, dividend yield, dan economic value added (eva) terhadap return saham pada indeks kompas100 pada periode 2015 - 2019. Bachelor thesis, Universitas Pelita Harapan.

M

Magawe, Caroline Henry (2000) Pengamatan strategi pemasaran On Line di 3 Quotes Asia Pte Ltd. Bachelor thesis, Universitas Pelita Harapan.

Makki, Afriansyah and Salim, Hansen (2020) Pengaruh citra merek, harga, kualitas produk, dan atribut produk terhadap keputusan pembelian ponsel pintar Samsung. Bachelor thesis, Universitas Pelita Harapan.

Mangore, Patrio (2020) Analisis pengaruh efficiency, system availabilty, fulfillment, dan privacy terhadap satisfaction dan trust yang membentuk loyalty pada pengguna Tokopedia di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Marentek, Mario and Michelle, Grace and Apriyanto, Daniel (2020) Pengaruh efikasi diri dan resiko yang dirasakan terhadap intensi penggunaan Dana yang dimediasi dengan kegunaan dan kemudahan yang dirasakan. Bachelor thesis, Universitas Pelita Harapan.

Maria, Clarita Natasya (2020) Analisis pengaruh perceived service quality, corporate image, trust, perceived switching cost Terhadap customer loyalty pelanggan salon Shinjuku Hairmake di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Marisa, Marisa (2020) The effect of supply chain integration on firm performance at PT Makmur Andalan Sawit in Medan. Bachelor thesis, Universitas Pelita Harapan.

Marvin, Marvin (2020) The influence of motivation on employees’ performance at PT Putra Arezda Purnama Medan. Bachelor thesis, Universitas Pelita Harapan.

Mashill, Shari and Tanujaya, Ramotti Calvien (2019) Brand communication, brand image, and brand trust effect towards brand loyalty for iPhone x. Bachelor thesis, Universitas Pelita Harapan.

Maslim, Valen (2020) Explorative study of standard operating procedure at Topotels Hotels & Resorts Jakarta. Bachelor thesis, Universits Pelita Harapan.

Mayditta, Melva (2020) The influence of brand awareness towards customer buying decision at PT Jumbo Power International, Medan. Bachelor thesis, Universitas Pelita Harapan.

Meidiakarina, Tivanni (2016) Smart city strategy for preparing asian games 2018. Bachelor thesis, Universitas Pelita Harapan.

Meinanda, Dhianita Layla (2020) Analisis pengaruh prooduct perceived quality, service, environment dan assortment terhadap loyalitas pelanggan melalui kepuasan pada pelanggan depot Bu Rudy cabang Dharmahusada Di Surabaya. Bachelor thesis, Universita Pelita Harapan.

Meissy, Meissy (2019) The importance of organisational behavior on company development at CV Mega Fashion Global. Bachelor thesis, Universitas Pelita Harapan.

Melvin, Thomas (2012) Rencana bisnis restoran l’appétit – restaurant de français. Bachelor thesis, Universitas Pelita Harapan.

Merissa, Merissa and Richard, Richard (2020) Anteseden dari brand evangelism terhadap aspek focal dan rival brand; studi kasus pada fans klub sepak bola Manchester United. Masters thesis, Universitas Pelita Harapan.

Mertju, Dennis (2020) The influence of work motivation on employee work discipline at PT Sumatrasarana Sekar Sakti Medan. Bachelor thesis, Universitas Pelita Harapan.

Mevina, Ria Rista (2020) Analisis pengaruh kualitas layanan,harga,karyawan,bukti fisik terhadap loyalitas pelanggan melalui kepuasan pelanggan pada pengguna aplikasi Grabfood di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Michaela, Janice and Indrawati, Nathania and Dewi, Ni Made Luna Krisna (2019) Pengaruh kualitas produk dan kualitas pelayanan terhadap minat beli ulang dengan kepuasan konsumen sebagai variabel intervening pada restoran Texas Chicken di Jakarta = The impact of product quality and service quality on repurchase intention with consumer satisfaction as intervening variables in texas chicken restaurant Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Michelle, Natasha (2020) The influence of brand image towards customer satisfaction at PT Indako Trading Coy. Bachelor thesis, Universitas Pelita Harapan.

Muktar, Winnie Minarni (2019) Pengaruh arus kas terhadap nilai perusahaan di Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Mulyahastuti, Dyna and Herryanto, Sheirly Novia (2020) Pengaruh perceived price, delivery quality, online shopping experience, online shopping habit, customer satisfaction dan dampaknya terhadap online repurchase intention (studi kasus pada sociolla). Masters thesis, Universitas Pelita Harapan.

Murniwaty, Dessy (2001) Pengaruh disiplin kerja pegawai terhadap produktifitas kerja di PT. Jasa Harapan Barat. Bachelor thesis, Universitas Pelita Harapan.

N

Nair, Aparna (2018) License and incorporation matter for company xyz. Bachelor thesis, Universitas Pelita Harapan.

Nam, Seon Gil (2017) Application and implementation of website as promotional tools in Alila Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Nata, Lewis (2020) The Relationship Between Service Innovation And Customer Satisfaction At CV Era Sinar Listrik Medan. Bachelor thesis, Universitas Pelita Harapan.

Natasya, Thalia (2020) The influence of service quality towards customer loyalty at Opal Coffee T. Amir Hamzah Medan. Bachelor thesis, Universitas Pelita Harapan.

Nathanael, Jason and Gunawan, Jenifer (2019) Faktor-faktor yang mempengaruhi kepuasan dan pembelian kembali di Zalora. Bachelor thesis, Universitas Pelita Harapan.

Nathania, Jessica and Nicholas, Nicholas and Putrienda, Sannela (2020) Analysis of the effects of brand experience, brand trust, and customer satisfaction on brand loyalty of Dunkin' Donuts in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Ng, Nickson (2020) The effect of service quality towards customer satisfaction at PT Bank Mestika Dharma Medan. Bachelor thesis, Universitas Pelita Harapan.

Nicholas, Nicholas (2020) The influence of service quality towards customer satisfaction in Deli Hotel Medan. Bachelor thesis, Universitas Pelita Harapan.

Novawynne, Chelsea and Setiawan, Jessica and Allbright M, Madelein (2020) The Effect of Country of Origin, Product Quality, and Brand Image Towards Purchase Intention of Innisfree Consumer From Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Novilia, Novilia (2020) Analisis pengaruh food, service, price and value, convenience, atmosphere terhadap behavioral intention melalui satisfaction pada pelanggan gyu kaku japanese bbq di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Novita, Novita and Caroline, Stacyana and Chenthia, Theresia (2020) Ansteseden dan konsekuensi dari behavioral Intention dalam re-adopsi Halodoc. Bachelor thesis, Universitas Pelita Harapan.

Nugraha, Agung (2006) Implementasi 4 Brand Touch Point PT CAR and CARS Indonesia untuk mengubah persepsi masyarakat Indonesia terhadap Brand Volkswagen. Bachelor thesis, Universitas Pelita Harapan.

Nugraha, Kyko (2020) Analisis pengaruh functions, usability, design, applications, price, customer support, corporate image, switching barrier, terhadap customer loyalty melalui customer satisfaction pada pengguna smartphone samsung di Surabaya = Functions, usability, design, applications, price, customer support, corporate image, customer satisfaction, customer loyalty, switching barrier. Bachelor thesis, Universitas Pelita Harapan.

Nugroho, Jenny Estella and Jasadihardja, Michelle Elizabeth and Aldrine, Stephanie (2019) Pengaruh visual merchandising terhadap impulse buying pada ritel H&M Supermal Karawaci. Bachelor thesis, Universitas Pelita Harapan.

Nugroho, Vina Christina and Widhitama, Prashida Pudjo (2017) Analisis proses penyaluran kredit pt bank nationalnobu dalam mempertahankan zero non performing loan pada periode tahun 2015-2016. Bachelor thesis, Universitas Pelita Harapan.

O

Oarto, Kevin (2012) The influence of leverage change and debt overhang on stock return at indonesia stock market. Bachelor thesis, Universitas Pelita Harapan.

Oentoro, Gabriel (2020) Analisis pengaruh personal need, site organization, user friendliness, efficiency of website, terhadap e-customer loyalty melalui e-customer satisfaction pada pengguna Grab di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Okbriani, Venny (2020) The influence of job satisfaction towards employee performance at Uncle K Medan. Bachelor thesis, Universitas Pelita Harapan.

Oksiana, Maria (2020) Analisis pengaruh self-identification, access, atmosphere, price/promotion, cross-category assortment, within-category assortment terhadap mall loyalty melalui hedonic value, utilitarian value dan shopping well-being (studi pada pelanggan transmart ngagel di Surabaya). Bachelor thesis, Universitas Pelita Harapan.

Oktaviani, Felisia and Raynaldi, Adriansyah and Richard, Steven (2020) Analisis pengaruh store atmosphere, promosi penjualan, dan emosi positif terhadap pembelian impulsif pada Transmart Carrefour. Bachelor thesis, Universitas Pelita Harapan.

Olivia, Olivia and Felicia, Venna and Aureka, Virginia (2019) Factors affecting intention to use mobile payment on Generation X in Jakarta and Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Olivia, Winnie (2020) The effect of the supporting product of theme park features towards customer satisfaction at Wonders Water World CBD Polonia Medan. Bachelor thesis, Universitas Pelita Harapan.

Ong, Royce Sebastian (2012) Business Plan : Bikeone. Bachelor thesis, Universitas Pelita Harapan.

Ongko, Davita Natasha and Laurence, Nikita (2019) The effect of market volatility, illiquidity, and tax amnesty towards stock return in Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Ongko, Feina (2020) Pengaruh kualitas pelayanan dan nilai pelanggan terhadap kepuasan pasien rawat jalan di Siloam Hospitals Balikpapan. Masters thesis, Universitas Pelita Harapan.

P

Pardede, Kevin Alexander and Rusli, Michele Gracia and Cengi, Serra Canita (2020) Determinants of repurchase intention in online shopping through shopee app: Jabodetabek consumers’ perspective. Bachelor thesis, Universitas Pelita Harapan.

Patricia, Patricia and Soedarko, Stephanie Nicoll and Lee, Joy Hee-Young Lee (2017) Envisioning a sharper marketing strategy for workplace options international wellbeing center. Bachelor thesis, Universitas Pelita Harapan.

Patrick, Patrick (2020) The influence of service quality towards customer satisfaction at 31 Pare House Medan. Bachelor thesis, Universitas Pelita Harapan.

Pawana, Ba'isade Lazuardi and Sergius, Denada Vernanda and Joanna, Sharlyn (2019) Pengaruh kondisi ekonomi makro dan financial constraints terhadap keputusan pembiayaan perusahaan. Bachelor thesis, Universitas Pelita Harapan.

Perkasa, Vincensius (2006) Aktivitas pelaksanaan packaging and labelling di PT. Prima Inreksa Industries. Bachelor thesis, Universitas Pelita Harapan.

Plangiten, Angele Christina and Gani, Brian Eugene and Agustinus, Irvan (2020) Faktor penentu likuiditas saham gabungan dan likuiditas saham individu di bursa efek Indonesia. Masters thesis, Universitas Pelita Harapan.

Prasetio, Satria (2020) The impact of integrated marketing communication towards customers buying behavior at PT. Bank Mestika Dharma, Tbk. Capem Gatot Subroto. Bachelor thesis, Universitas Pelita Harapan.

Prasetyaningsih, Yenny (2000) Penjualan personal pada PT. Jaya Makmur. Bachelor thesis, Universitas Pelita Harapan.

Pratama, Catherine and Ivana, Sheilla and Ariska, Sindi (2020) Idiosyncratic volatility, investasi, profitabilitas, dan return saham di Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Pratiwi, Catherine and Yules, Sabrina and Prafika, Yovinca (2019) Analisis pengaruh antara consumer dan green brand pada konsumen the body shop Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Priandhani, Andyni and Santosa, Karlina Siman (2020) Pengaruh budaya organisasi, komitmen organisasi, kepuasan kerja terhadap kinerja karyawan pada perusahaan xyz. Masters thesis, Universitas Pelita Harapan.

Prianto, Christian and Cendiawan, Edric and Candiago, Karina Marcia (2019) Rencana Bisnis Makanan Yakitori San-Tori. Bachelor thesis, Universitas Pelita Harapan.

Priscilla, Elizabeth (2016) Penerapan sistem erp terhadap divisi ekspor untuk meningkatkan kecepatan layanan pada pt. dynaplast. Bachelor thesis, Universitas Pelita Harapan.

Priyatna, Halim (2019) Pengaruh brand signature, brand logo, brand attitude, awareness of consumers dan brand reputation terhadap brand performance Wuling di Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Purba, Farel (2020) Analisis pengaruh driver of lovemarks terhadap brand love dan brand respect untuk membentuk brand loyalty pada pelanggan Starbucks di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Purnama, Abraham Putra (2020) Analisis pengaruh perceived quality, service convenience, perceived value, dan satisfaction terhadap customer loyalty pelanggan showroom victory Gemilang. Bachelor thesis, Universitas Pelita Harapan.

Purnama, Liyyandy (2000) Pengamatan bauran pemasaran, segmentasi, target da. Bachelor thesis, Universitas Pelita Harapan.

Purnamasari, Nurul (2006) Penggunaan dokumen impor PT. Indah Kiat Pulp and Paper Tbk divisi L/C Impor APP. Bachelor thesis, Universitas Pelita Harapan.

Purnomo, Alfrien Venia B. (1999) Prosedur dan strategi penjualan di PT. Multi Inti Chemical Abadi. Bachelor thesis, Universitas Pelita Harapan.

Putra, Fandy (2020) Analisis pengaruh salesPpople, enviroment, assortment dan promotion terhadap satisfaction, value for money dan loyalty intention pada pelanggan Hartono Elektronika di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Putra Hadi, Onny (2020) Pengaruh service quality, food quality, atmosphere terhadap satisfaction, trust, customers loyalty pada kedai es krim Zangrandi Yos Sudarso Surabaya = The influence of service quality, food quality, atmos-phere on satisfaction, trust, costumers loyalty on kedai es krim Zangrandi Yos Sudarso Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Putranto, Timotius (2020) The Effect Of market segmentation on purchase decision At PT.Makmur Ang Jaya. Bachelor thesis, Universitas Pelita Harapan.

Putri, Alicia Sandra Saskia (2020) Analisis pengaruh entertainment, exploration, gratification, social, status, idea dan price promotion terhadap customer satisfaction dalam membentuk customer loyalty pada pelanggan H&M di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

R

Rachel, Priska (2017) Analisa manajemen komunikasi publik melalui media massa dan media berbasis internet pada bagian public relation pt. ace hardware Indonesia, tbk. Bachelor thesis, Universitas Pelita Harapan.

Rachmat, Jessica Aprilliyanti and Wijoyo, Hendi and Shavira, Adji Karlita (2019) Pengaruh value for money dan service quality terhadap customer satisfaction dan implikasinya kepada behavioral intention maskapai penerbangan Lion Air. Bachelor thesis, Universitas Pelita Harapan.

Rahardja, Budi Kristian (2012) Pengaruh tingkat persaingan pasar pada struktur modal perusahaan-perusahaan di indonesia = The relationship between product market competition and capital structure in indonesia listed firms. Bachelor thesis, Universitas Pelita Harapan.

Rahardja, Richard Tangguh (2020) Pengaruh keterlibatan keluarga terhadap kinerja perusahaan di PT Surya Buana Mandiri, Medan = The influence of family involvement on company performance at PT Surya Buana Mandiri, Medan. Bachelor thesis, Universitas Pelita Harapan.

Rahardjo, Deny (2020) Development of investability prospect score in Indonesia early stage digital startup. Doctoral thesis, Universitas Pelita Harapan.

Rahman, Rido Riyandi and Sebastian, Nathan and Ericson, Ericson (2020) Pengaruh perceived ease of use, perceived usefulness, dan trust terhadap ZALORA's application user satisfaction. Bachelor thesis, Universitas Pelita Harapan.

Ramaniya, Keisha Cintamani and Yulianti, Rista (2020) Pengaruh job performance, job satisfaction dan workplace environment terhadap employee turnover intention pada pt. xyz. Masters thesis, Universitas Pelita Harapan.

Ransingin, Maya and Steawan, Andre (2020) Pengaruh ewom dan ereferral terhadap brand image dan dampaknya terhadap purchase intention: studi kasus pada produk perawatan kulit wajah merek Nivea. Masters thesis, Universitas Pelita Harapan.

Ren, Hernando Andrianto Willy (2012) The effect of changes in Kompas100 index constitution on stock price, volume and liquidity. Bachelor thesis, Universitas Pelita Harapan.

Richard, Richard (2019) Identifikasi faktor-faktor yang mempengaruhi turnover pekerja medis wanita (dokter dan perawat) (kasus pada rumah sakit umum Surya Husadha Ubung). Masters thesis, Universitas Pelita Harapan.

Ricky, Ricky (2012) Manajemen rantai pasok pada gerai ritel Kartika Motor. Bachelor thesis, Universitas Pelita Harapan.

Rita, Rita (2020) The influence of service quality on customer loyalty at Sensuri Coffee Centre Point Mall Medan. Bachelor thesis, Universitas Pelita Harapan.

Robson, Vanessa Ann (2020) Turnover intention, organisational commitment and specific job satisfaction facets of Pt. Karinda employees. Bachelor thesis, Universitas Pelita Harapan.

Rochmahadi, Audio Rafael and Ekasaputra, Emanuel Edelbert and Gunawan, Victor (2020) Pengaruh likuiditas saham terhadap cash holdings perusahaan. Masters thesis, Universitas Pelita Harapan.

Rowendi, Rowendi (2020) The influence of service quality towards customer satisfaction at Pilastro Café Sudirman Medan. Bachelor thesis, Universitas Pelita Harapan.

Rudly, Carelyn and Hadinata, Tika Widyanti and Febriana, Viola (2019) Pengaruh pembagian peran (gender), pendidikan kewirausahaan, latar belakang keluarga dan pengalaman magang (internship) terhadap minat berwirausaha pada mahasiswa universitas swasta jurusan manajemen di Tangerang Selatan. Bachelor thesis, Universitas Pelita Harapan.

Rusli, Ray Jeremy and Heyzer, Michael Andika Gregorius and Refviro, Jasson (2019) The effect of luxury values to affective commitment through brand tribalism and brand reputation as mediating variables to luxury car users in Jabodetabek, Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Rusly, Rusly (1999) Pengamatan operasional perkayuan di PT. Ahlindo Perkasa Alam. Bachelor thesis, Universitas Pelita Harapan.

S

Sabatini, Adelia (2012) Pengaruh kualitas situs, kepercayaan, kegunaan yang dirasakan, kesenangan, dan tekanan sosial terhadap niat pembelian ulang: studi empiris pada situs Airasia.com. Bachelor thesis, Universitas Pelita Harapan.

Sadarangani, Sharni (2016) Adoption of foreign innovation concept in bounce street asia pt. rekreasi keluarga Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Safira, Erlin (2020) Analisis pengaruh design application, privacy, dan fulfillment terhadap customer loyalty melalui perceived value, customer satisfaction, dan customer trust Pada pelanggan aplikasi Shopee di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Safriadi, Anggari Candratia Ratu and Christania, Candice and Karenhapukh, Praise (2019) The effect of price level and price sensitivity on store price image and repurchase intentions in Starbucks Senayan City Mall. Bachelor thesis, Universitas Pelita Harapan.

Saidbun, Ingrid and Mayasavira, Shannita Valerie and Mesia, Vivian (2019) The influence of food quality, physical environment quality, personal interaction quality, perceived value, trust and commitment on wom intention: an empirical study on Holywings. Bachelor thesis, Universitas Pelita Harapan.

Saleh, Indro Chayadi (2019) Faktor-faktor ketidaklengkapan rekam medis rawat inap dan implikasinya terhadap keberlangsungan finansial di rs swasta x. Masters thesis, Universitas Pelita Harapan.

Salim, Daniel (2020) The Effect or Product Quality towards Customer Loyalty = Pengaruh Kualitas Produk terhadap Kesetiaan Pelanggan. Bachelor thesis, Universitas Pelita Harapan.

Salim, Jasmine Chika (2020) The effect of supply chain management and competitive advantage on company performance at PT Ahlindo Perkasa Alam. Bachelor thesis, Universitas Pelita Harapan.

Salim, Karissa Adelaide (2016) Uniting developing countries through south-south cooperation for human development as promoted by UNDP. Bachelor thesis, Universitas Pelita Harapan.

Salim, Kelvin (2020) The influence of compensation on employees' job satisfaction at PT Amorindo Mitra Sentosa, Medan. Bachelor thesis, Universitas Pelita Harapan.

Salim, Nico (2020) The impact of incentives towards employee performance at PT industri karet deli Medan = Pengaruh insentif terhadap kinerja karyawan di PT industri karet deli Medan. Bachelor thesis, Universitas Pelita Harapan.

Salim, Suwantio and Tasripin, Irvin and Pratama, Marco (2020) Business plan Mie-Misan. Bachelor thesis, Universitas Pelita Harapan.

Salim, Vennysia (2020) Analisis faktor faktor yang mempengaruhi customer loyalty pelanggan H&M di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Salim, Yenni (1999) Pengamatan laporan arus kas dan kaitannya dengan r. Bachelor thesis, Universitas Pelita Harapan.

Salim, Yopi (2016) The evaluation of hypermarts groceries inventory division at hypermart gading serpong. Bachelor thesis, Universitas Pelita Harapan.

Samantha, Samantha (2005) Implementasi kegiatan periklanan yang dibuat marketing and advertising department Matahari department store. Bachelor thesis, Universitas Pelita Harapan.

Sandak, Feilien and Regina, Stephanie and Kosman, Valerie (2020) Pengaruh lottery stock terhadap stock return. Bachelor thesis, Universitas Pelita Harapan.

Sandy, Yap (2020) Pengaruh dimensi kebudayaan hofstede, idealisme dan egoisme terhadap persepsi penipuan dan kepuasan berbelanja online = The effect of hofstede culture, idealism and egoism cultural dimensions on fraud perceptions and shopping satisfaction. Bachelor thesis, Universitas Pelita Harapan.

Santoso, Edy (1999) Pengamatan strategi bersaing dalam pemasaran di PT. Dukindo Lestari. Bachelor thesis, Universitas Pelita Harapan.

Santoso, Imelda Octavia and Handojo, Imanuel Setiawan and Kathera, Vince (2019) Klasifikasi tipe investor berdasarkan strategi trading saham di Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Santoso, Inawati Budi (1999) Sistem penjualan lokal dan ekspor hasil spinning. Bachelor thesis, Universitas Pelita Harapan.

Santoso, Ricky (2020) Analisis pengaruh interactive speed, web skill, challenge, perceived control, telepresence, perceived usefulness, ease of use terhadap flow dan customer loyalty pelanggan Traveloka di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Saputra, Agnes Tanu (2005) Teknik pemasaran di Future Market pada PT. Valbury Asia Futures. Bachelor thesis, Universitas Pelita Harapan.

Saputra, Ahn In Gi Dwigi (2019) Pengaruh kualitas layanan, kepercayaan dan kepuasan terhadap loyalitas pelanggan di PT Honda Istana Carindo. Bachelor thesis, Universitas Pelita Harapan.

Saputra, Lorenz and Suherman, Eric Saputra and Anggraeni, Wahyu Dewi (2020) Pengaruh implementasi online behavioral advertising terhadap purchase intention dimediasi oleh attitude toward advertising. Masters thesis, Universitas Pelita Harapan.

Saputra, Mikhael (2020) Analisis pengaruh perceived sacrifice dan service quality terhadap behavioral intention melalui satisfaction dan perceived value pada penumpang Suroboyo Bus di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Saputra, Rio Arif (2012) Analisis capital budgeting proyek homepass di PT First Media Tbk. Bachelor thesis, Universitas Pelita Harapan.

Saputri, Hartini (1999) Divisi training and branch support Bank Lippo : tinjauan mengenai fungsi, peranan, dan kegiatan yang dilakukan. Bachelor thesis, Universitas Pelita Harapan.

Sari, Ayu Cahya (2020) Pengaruh earning growth, firm size, dividend yield dan profitability terhadap price earning ratio dalam strategi investasi saham menggunakan price earning ratio residual pada indeks kompas100 periode 2015-2019. Bachelor thesis, Universitas Pelita Harapan.

Sari, Intan Permana (1998) Pengamatan operasional perbankan di Bank Lippo. Bachelor thesis, Universitas Pelita Harapan.

Satrio, Bagas and Aditya, Daniel and Veren, Veren (2019) The competitive advantage of PT. Omudas Delapan Raya - a digital-out-of-home device company. Bachelor thesis, Universitas Pelita Harapan.

Satyahadi, Martin Purbaya (2020) Pengaruh hospital credibility dan hospital ambience pada willingness to recommend yang dimediasi oleh hospital image serta patient pleasure feeling (studi pada rumah sakit xyz). Masters thesis, Universitas Pelita Harapan.

Selvyah, Adilah and Nugroho, Rino Adi and Victor, Stephanus (2020) Anteseden dari intention to adopt dan dampaknya terhadap intention to recommend pada aplikasi peer to peer lending = Antecedent of Intention to Adopt and Its Impact on Intention to Recommend in The Peer to Peer Lending Application. Masters thesis, Universitas Pelita Harapan.

Sembodo, Gabriel Nathania (2020) Analisis pengaruh efficiency, order management, customer service, personalization, trust, product description, product presentation, entertainment value, dan application appearance terhadap e-satisfaction dalam membentuk e-loyalty pada pelanggan Shopee di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Setiadi, Edwin (1999) Analisis bauran pemasaran control device di PT. Nucleus Engineering & Suppliers. Bachelor thesis, Universitas Pelita Harapan.

Setiawan, Albert (1998) Strategi berorientasikan pelanggan pada ITC Roxy Mas. Bachelor thesis, Universitas Pelita Harapan.

Setiawan, Dany (2012) Strategi dan implementasi pemasaran produk “deorex body odorizer” sebagai produk baru. Bachelor thesis, Universitas Pelita Harapan.

Setiawan, Ines Puspita (1998) Kegiatan operasional departemen sumber daya manusia. Bachelor thesis, Universitas Pelita Harapan.

Setiawan, Jane and Stephany, Stephany (2020) Kepemilikan bank, hedging, dan nilai perusahaan di Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Setiawan, Kusnadi and Nugroho, Muh. Ilham and Handojo, Nadia Athalia (2019) Business plan mavy wallet. Bachelor thesis, Universitas Pelita Harapan.

Sevtanu, Gerald alkka and William, Andre (2020) Pengaruh post purchased perceived value terhadap consumer commitment pasien BPJS di RSUS Karawaci. Bachelor thesis, Universities Pelita Harapan.

Shellyna, Shellyna (2016) The digital marketing analysis of lynk digital agency (a case study of sorella brand). Bachelor thesis, Universitas Pelita Harapan.

Sherlyn, Sherlyn (2020) The effect of product quality towards customer loyalty at Lekker Multatuli Medan. Bachelor thesis, Universitas Pelita Harapan.

Shindy, Shindy (2020) The effect of compensation on employees performance at PT Medion Ardhika Bhakti, Binjai. Bachelor thesis, Universitas Pelita Harapan.

Shirley, Shirley (1998) Fungsi manajemen sumber daya manusia pada PT. Buana Tirtabusana Textile. Bachelor thesis, Universitas Pelita Harapan.

Shubhan, Wahyu (2020) Style investment berbasis size-book to market dan size-asset growth dan momentum return saham di bursa efek Indonesia. Masters thesis, Universitas Pelita Harapan.

Siangta, Sherren (2016) Documents process flow and monitoring of letter of credit to avoid discrepancies at pt bank nationalnobu tbk. Bachelor thesis, Universitas Pelita Harapan.

Sigumonrong, Ferliro Daniel and Nugroho, Michael Prayogo and Rudyanto, Rudyanto (2019) Pengaruh Network Resources kepada Firm Performance yang dimediasi oleh Organizational Agility dan Absorptive Capacity dari usaha mikro, kecil, dan menengah di Jabodetabek= The effect of network resources to firm performance mediated by organizational agility and absorptive capacity from micro, small, and medium enterprise in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Silalahi, Felix Steven (2020) Behavior of employesss, customer interaction, employee expertise, food & beverage quality, front desk quality, room quality, safety & security, socialitbility, waiting time, terhadap revisit intention melalui customer satisfaction pada tamu hotel Shangri-La di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Siregar, Silvia Willianty (2006) Bauran pemasaran dan implementasi perluasan merek di PT Tirta Investama (Danone Aqua Group). Bachelor thesis, Universitas Pelita Harapan.

Sitorus, Uli Arta (2020) Pengaruh nilai tuker terhadap return saham: studi empiris pada perusahaan yang terdaftar dalam indeks LQ45 di Bursa Efek Indonesia periode 2013-2019. Masters thesis, Universitas Pelita Harapan.

Sitorus, Yosia Parlinggoman and Trisnanto, Edwin (2019) Analisis pengaruh pendidikan kewirausahaan terhadap intensi berwirausaha pada mahasiswa Universitas Pelita Harapan dan Prasetiya Mulya. Bachelor thesis, Universitas Pelita Harapan.

Situmorang, Ezra Pahala Arif (2020) Analisis anteseden perceived impact to change dan pengaruhnya terhadap perceived impact of change dan pengaruhnya terhadap individual readiness to change pada karyawan administrasi akademik universitas xyz. Masters thesis, Universitas Pelita Harapan.

Situmorang, Stevanie (2020) Analisis leverage, kepemilikan manajerial, dan kebijakan dividen dalam perspektif agency theory. Masters thesis, Universitas Pelita Harapan.

Soegiharto, Adhi Nugraha (2012) Implikasi penerapan transparansi suku bunga dasar kredit terhadap strategi pemasaran kredit yang kompetitif. Bachelor thesis, Universitas Pelita Harapan.

Soeseno, Kevin (2020) Analisis pengaruh ekonomi makro terhadap indeks harga saham di Indonesia periode 2009-2018. Masters thesis, Universitas Pelita Harapan.

Soetanto, Kwo Tjun (1998) Pengamatan terhadap human resources group (HRG) di. Bachelor thesis, Universitas Pelita Harapan.

Sonatha, Christian (2020) Analisis pengaruh quality, brand image, Marketing strategy terhadap customer Satisfaction dan repurchase intention pada restoran cepat saji mc donald’s Sidoarjo = Analysis of the influence of quality, brand image, marketing strategy towards customer satisfaction and repurchase intentions at mc donald's Sidoarjo fast food restaurant. Bachelor thesis, Universitas Pelita Harapan.

Sorros, George (2020) The effect of motivation on employee performance at PT Global Inti Pasifik. Bachelor thesis, Universitas Pelita Harapan.

Stefanie, Stefanie (2016) Analysis on the performance of pt kemuning garmindo using financial ratios. Bachelor thesis, Universitas Pelita Harapan.

Stefany, Stefany (2020) The Effect of Supply Chain Management Practice on Organizational Performance at PT Inti Artha Solindo, Central Kalimantan. Bachelor thesis, Universitas Pelita Harapan.

Steffen, Steffen (2020) The effect of family involvement on firm’s performance at PT Musim Mas, Medan. Bachelor thesis, Universitas Pelita Harapan.

Stefhanie, Stefhanie (2020) The influence of training and rewards on employee performance at Grand Elite Hotel Pekanbaru. Bachelor thesis, Universitas Pelita Harapan.

Stelvana, Bernadetta (2017) Aktivitas crm dalam meningkatkan customer loyalty agung podomoro land pada proyek madison park dan grand madison. Bachelor thesis, Universitas Pelita Harapan.

Stephanie, Stephanie (2020) THE EFFECT OF ENTREPRENEURIAL CHARACTERISTICS ON FIRM PERFORMANCE AT PT COLDSTORINDO JAYA PERKASA, JAKARTA. Bachelor thesis, Universitas Pelita Harapan.

Suasa, Fiona (2020) Analisis pengaruh perceived organizational support, extrinsic work values, intrinsic work values, emotional exhaustion, cynicism, dan reduced professional efficacy terhadap organizational citizenship behaviour (ocb) dan pengaruh ocb terhadap job performances pekerja paruh waktu di Surabaya = "Analysis of the influence of perceived organizational support, extrinsic work values, intrinsic work values, emotional exhaustion, cynicism, and reduced professional efficacy on organizational citizenship behavior (ocb) and ocb’s influence on surabaya part timer’s job performance”. Bachelor thesis, Universitas Pelita Harapan.

Sudeni, Sudeni (2000) Pengamatan terhadap sistem SDM di PT Viryasurya Jhana. Bachelor thesis, Universitas Pelita Harapan.

Sudewo, Sri (2011) Analisis fundamental PT Unilever Indonesia dengan metode perhitungan discounted free cashflow. Bachelor thesis, Universitas Pelita Harapan.

Sudiyanto, Ivan (2012) Rencana bisnis toko grosir Prestige. Bachelor thesis, Universitas Pelita Harapan.

Sugianto, Charles (2019) The impact of Dunkin' Donuts franchise cafe service quality and store atmosphere on customer satisfaction and loyalty. Bachelor thesis, Universitas Pelita Harapan.

Sugianto, Jessica Abigail and Sanjaya, Christian Abilio and Febbryriana, Jihan Wynne (2020) Business plan terra lash. Bachelor thesis, Universitas Pelita Harapan.

Sugiarno, Megawati (1999) Perencanaan produksi dan pengendalian persediaan d. Bachelor thesis, Universitas Pelita Harapan.

Sugiarto, Freddy (1998) Sistem arus barang, arus uang dan arus dokumen. Bachelor thesis, Universitas Pelita Harapan.

Sugiarto, William (2012) Faktor-faktor yang mempengaruhi niat beli maskapai penerbangan Air Asia secara online. Bachelor thesis, University of Pelita Harapan.

Sugino, Astrid and Riady, James and Putri, Rafika (2019) Perencanaan dan implementasi dan rencana pengembangan kopi lain hati hibrida. Bachelor thesis, Universitas Pelita Harapan.

Suherman, Meiliana (1998) Sistem administrasi penjualan dan pembelian pada M. Bachelor thesis, Universitas Pelita Harapan.

Sulidaryati, Lia (1999) Analisis bauran pemasaran PT. Griyawisata Hotel. Bachelor thesis, Universitas Pelita Harapan.

Sulistio, Bryan and Dinata, Chelsy Irawan (2020) Strategi perusahaan dan struktur modal perusahaan Indonesia. Bachelor thesis, Universitas Pelita Harapan.

Sumartio, Cornelius and Sucipto, Renaldi and Bukit, Yudy Marcelleno (2020) Analysis on the influence of store atmosphere, service quality, and sales promotion toward impulsive buying in Kopi Kenangan on the Pelita Harapan university students. Bachelor thesis, Universitas Pelita Harapan.

Sumendap, Cheryl Engelin and Susanti, Didy and Daryanto, Gloria Sintia (2019) Pengaruh pemasaran pengalaman (experiential marketing) dan kualitas pelayanan terhadap loyalitas pelanggan melalui kepuasan pelanggan (studi pada Ikea Alam Sutera) = The effect of experiential marketing and service Quality of customer loyalty through customer Satisfaction ( study case in ikea alam sutera). Bachelor thesis, Universitas Pelita Harapan.

Sunanjaya, Leonardo Adrian (2017) Analysis of collaborative arrangements for Bangi Kopitiam Malaysia to enter Indonesian Market. Bachelor thesis, Universitas Pelita Harapan.

Sunarto, Krisnadhi (2020) Pengaruh iklim organisasi, beban kerja dan remunerasi terhadap kepuasan kerja perawat pelaksana di Rumah Sakit Siloam Balikpapan. Masters thesis, Universitas Pelita Harapan.

Supangi, Levin and Lusli, Marcel Alvian (2019) Pengaruh customer experience terhadap emotional well-being dan customer loyalty pada layanan spa dan reflexology. Bachelor thesis, Universitas Pelita Harapan.

Supnang, Bambang and Juliana, Rita and Estefan, Estefan (2017) Valuation of a software-as-a-service startup using dfc model - edconnect. Bachelor thesis, Universitas Pelita Harapan.

Supriadi, Juan Paulo and Rahayu, Theodora Woemasa and Tamengkel, Fergina (2019) Pengaruh perceived usefulness of online trust mechanism dan perceived value terhadap repurchase intention dengan brand orientation sebagai variabel moderasi (kasus aplikasi Carousell). Masters thesis, Universitas Pelita Harapan.

Supriady, Candy and Halik, Octavianus (2020) Pengaruh user experience, price, social context, dan perceived value terhadap purchase intention: studi kasus line webtoon. Masters thesis, Universitas Pelita Harapan.

Surijono, Emelda (1999) Pengamatan pemasaran PT. Softex Indonesia. Other thesis, Universitas Pelita Harapan.

Surya, Marcellino (2020) Analisis pengaruh perceived innovation dan brand awareness melalui perceived quality dan perceived value dalam purchase intention pada Iphone 11 di Surabaya. Bachelor thesis, universitas pelita harapan.

Suryadi, Elwen (2019) Pengaruh pengetahuan kewirausahaan dan motivasi berwirausaha terhadap minat berwirausaha pada mahasiswa manajemen fakultas ekonomi Universitas Pelita Harapan. Bachelor thesis, Universitas Pelita Harapan.

Suryo, Agus (2012) Pengaruh bauran pemasaran terhadap kepuasan pelanggan Timezone di Lippo Supermall Karawaci. Bachelor thesis, Universitas Pelita Harapan.

Susannia, Monica (2020) Analisis pengaruh faktor environment quality, delivery quality, dan outcome quality terhadap behavioral intention melalui customer satisfaction pada pengguna situs belanja di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Susanto, Christine Astarina (2012) Reversal effect pada perilaku struktur modal perusahaan-perusahaan publik di Indonesia = Reversal effect in capital structure : evidence in indonesian public companies. Bachelor thesis, Universitas Pelita Harapan.

Susanto, David Evan and Cohen, Stanley (2019) Pengaruh credibility, attractiveness, dan power celebrity endorsement terhadap brand image dan dampaknya kepada purchase intention (kasus pada produk smartphone OPPO). Bachelor thesis, Universitas Pelita Harapan.

Susanto, Imelda (2020) Analisis pengaruh performance expectancy, effort expectancy, social influence, facilitating conditions, price value, hedonic motivation, online review, dan online tracking terhadap customer loyalty melalui satisfaction pada pengguna aplikasi gojek di Surabaya = Analysis of the influence of performance expectancy, effort expectancy, social influence, facilitating conditions, price value, hedonic motivation, online review, and online tracking on customer loyalty through gojek application in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Susilo, Eka Maylena (1998) Pengamatan terhadap sub dinas layanan bisnis PT. Telkom Kandatel - Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Susilo, Ronald (2020) Pengaruh kepercayaan, nilai pelanggan dan suasana ruangan terhadap kepuasan pasien (studi kasus pada Klinik Pratama Wae Laku). Masters thesis, Universities Pelita Harapan.

Suteja, Victor (2020) The effect of compensation towards employee's job performance at PT. Karya Mandiri Pratama Plasindo Medan. Bachelor thesis, Universitas Pelita Harapan.

Suwandi, Kevin and Krisniamurti, Kun Puja and Tantowi, Stevani (2019) Pengaruh brand awareness, perceived quality, dan brand image terhadap brand loyalty Uniqlo. Bachelor thesis, Universitas Pelita Harapan.

Swandy, Billy and Finley, Felix (2019) Pengaruh kompensasi terhadap kinerja karyawan kinerja karyawan PT Maxiair Indosurya yang dimediasi oleh motivasi kerja. Bachelor thesis, Universitas Pelita Harapan.

T

Tamara, Evelyn Citra (2017) The influence of promotional mix strategies on the growth of customer in Moda Kreasi Laras Visi (MKLAV). Bachelor thesis, Universitas Pelita Harapan.

Tan, Alexandro Karmelio Calvin (2020) Analisis retensi pelanggan melalui dimensi kualitas produk, interior, kualitas layanan, serta harga & nilai (studi kasus pada 3 restoran buffet di Surabaya). Bachelor thesis, Universitas Pelita Harapan.

Tanay, Reinaldi and Makarau, Excell and Wiratama, Jeremy Iron (2020) Analisa pengaruh harga, kualitas pelayanan dan kepercayaan terhadap pelanggan Go-jek. Bachelor thesis, Universitas Pelita Harapan.

Tandinata, Christine (2020) The influence of service quality towards customer satisfaction at Orchid restaurant Hotel Grand Mercure Medan Angkasa. Bachelor thesis, Universitas Pelita Harapan.

Tania, Christine (2020) The influence of social media towards customer purchase decision at Brielle Clothing. Bachelor thesis, Universitas Pelita Harapan.

Tanjaya, Andika Cipta and Wu, Stanley Aldovino and Sunarjo, Yuhanes (2019) Pengaruh service quality terhadap loyalty yang dimoderasi customer satisfaction Grab-Bike = The effect of service quality toward loyalty moderated by Grab-Bike customer satisfaction. Bachelor thesis, Universitas Pelita Harapan.

Tannur, Stefani (2020) Anteseden dari patient satisfaction serta dampaknya pada positive e-wom dan revisit intention; (kasus pada Klinik Estetik Avona). Masters thesis, Universitas Pelita Harapan.

Tanondrea, Dewi (2018) Analisis motivasi kerja dan kepuasan kerja karyawan di PT Tanindo Sukses Makmur. Bachelor thesis, Universitas Pelita Harapan.

Tanujaya, Catherine and Wurangian, Marshall (2019) An empirical analysis on millennials' buying decision of green products in Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Tanujaya, Tiffany (2020) The impact of customer satisfaction towards customer loyalty at CV. Jasa Sahabat Abadi. Bachelor thesis, Universitas Pelita Harapan.

Tanuwijaya, Frengky and Leonardo, Leonardo and Willyam, Supriyanto (2019) Analisis dampak kualitas makanan, kualitas pelayanan, suasana restoran, dan harga terhadap kepuasan konsumen restoran Eatlah di Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Tanzil, Feren (2020) The influence of service quality towards customer loyalty at Habitat Coffee Medan. Bachelor thesis, Universitas Pelita Harapan.

Tedja, Aldian Vesa and Jayanti, Alyssa Kirana and Safriano, Vincent (2020) How social shopping retains customers? capturing the essence of website quality and relationship quality. Bachelor thesis, Universitas Pelita Harapan.

Teja, Simon (2020) The influence of job satisfaction towards employees performance at PT Asta Padu, Tebing Tinggi, Sumatera Utara. Bachelor thesis, Universitas Pelita Harapan.

Teny, Heppian (2012) Pengaruh karakteristik perusahaan terhadap struktur modal. Bachelor thesis, Universitas Pelita Harapan.

Terence, Terence (2020) The influence of supply chain management on the competitive advantage at PT. Evergreen International Paper. Bachelor thesis, Universitas Pelita Harapan.

Thelia, Evelyn (2020) The influence of work motivation and environment toward employee's performance at Comforta Hotel Dumai. Bachelor thesis, Universitas Pelita Harapan.

Thiofilus, Stefannie Tiara (2020) Anteseden dari patient satisfaction dan dampaknya pada eWOM (studi kasus pada rumah sakit ibu dan anak XYZ). Masters thesis, Universitas Pelita Harapan.

Thongson, Grace Jelian and Darmawan, Iron Wesly and Florensia, Vivianta (2020) Pengaruh internet banking service quality terhadap e-customer satisfaction dan e-customer loyalty terhadap lembaga keuangan (bank BCA, Mandiri, dan BNI). Bachelor thesis, Universitas Pelita Harapan.

Ticoalu, Edward Christian (2007) Aktivitas transaksi perdagangan berjangka melalui PT. Quantum Futures. Bachelor thesis, Universitas Pelita Harapan.

Tifanny, Tifanny (2020) The effect of training on employee performance at The Hill Hotel & Resort. Bachelor thesis, Universitas Pelita Harapan.

Tiona, Aisha (2020) THE INFLUENCE OF ORGANIZATION CULTURE ON COMPANY’S PERFORMANCE AT CV BENTENG HONDA MARELAN, MEDAN. Bachelor thesis, Universitas Pelita Harapan.

Tirta, Andre and Mashuri, Emir Sidhi (2019) Influence of product quality, price and promotion towards purchase decision samsung smartphone on Pelita Harapan University. Bachelor thesis, Universitas Pelita Harapan.

Tjahyadi, Albert Evan (2006) Penerapan sap dalam billing process pada divisi accounting PT. Asia Trade Logistics. Bachelor thesis, Universitas Pelita Harapan.

Tjenggono, Elvina (2017) Stock valuation by using price to earnings ratio. Bachelor thesis, Universitas Pelita Harapan.

Tjiong, Erick Rovyanto (2020) Analisis pengaruh information quality, security, service quality, visual appearance, price, brand image, ease Of use terhadap repurchase intention melalui perceived value pada pengguna Tiket.com di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Tjong, Michael and Santoso, Eric (2019) Impact of Hedonic Value, Utilitarian Value, Satisfaction, Attitude, Social Norms, Social Identification, and Stickiness Towards Intention to Make In-App Purchase: An Empirical Study of MOBA Mobile Games. Bachelor thesis, Universitas Pelita Harapan.

Tjong, William and Christy, Yosefine Valencia (2017) Analysis of short-term financial performance - pt karya megah gunungmas. Bachelor thesis, Universitas Pelita Harapan.

Toar, Chritian Arron and Amelia, Suci (2020) Pengaruh kepemimpinan dan pemberdayaan karyawan dari mediasi kepuasan kerja terhadap kinerja karyawan di Pt. Dwi Tunggal Putra Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Tobagus, Natasha (2016) Measuring perceived service quality to improve customer satisfaction in hypermart. Bachelor thesis, Universitas Pelita Harapan.

Toii, Indra Eka Wardana and Pardede, Christine Ro Ma Uli (2019) Pengaruh perceived quality, brand image, brand trust dan satisfaction yang dimoderasi oleh gender terhadap repurchase intention (studi pada pembelian online sepatu olahraga merk Adidas di Jabodetabek). Masters thesis, Universitas Pelita Harapan.

Tommy, Tommy (2001) Peranan promosi dalam meningkatkan penjualan di PT. Sumatra Berlian Motor. Bachelor thesis, Universitas Pelita Harapan.

Tunggal, Dharma and Vernandez, Vandi (2020) Rencana Bisnis DV's Homebucha. Bachelor thesis, Universitas Pelita Harapan.

V

Valencia, Michelle (2020) Analisis pengaruh faktor LPSQUAL (program policy, rewards, personalization, information quality, courteousness/helpfulness, tangibility, communication quality) terhadap store loyalty melalui program perceived value, program satisfaction, program loyalty pelanggan ACE Hardware di Surabaya = Analysis of the influence of lpsqual factors (program policy, rewards, personalization, information quality, courteousness/helpfulness,tangibility, communication quality ) on store loyalty through program perceived value, program satisfaction, program loyalty ACE Hardware customers in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Valeska, Novia (2020) THE EFFECT OF ENTREPRENEURIAL ORIENTATION ON BUSINESS PERFORMANCE AT PT TOMANG ELOK, MEDAN. Bachelor thesis, Universitas Pelita Harapan.

Vanessha, Clarissa Lamtiar and Zakaria, Yoselni (2020) Pengaruh budaya organisasi dan motivasi terhadap kinerja guru dengan employee engagement sebagaivariabel intervening: studi pada guru Sekolah Cendrawasih Jakarta Barat. Masters thesis, Universitas Pelita Harapan.

Velda, Velda (2020) The influence of transformational leadership on working performance at CV Sukses Mulia Agung. Bachelor thesis, Universitas Pelita Harapan.

Veronica, Helen and Farley, Paula and Suryani, Selly (2019) Pengaruh citra merek, kepercayaan merek, dan manfaat ekonomis terhadap niat pembelian produk asuransi kesehatan PT Prudential Life Assurance = The influence of brand image, brand trust, and economic benefit toward the purchase intentions of health insurance products from pt prudential life assurance. Bachelor thesis, Universitas Pelita Harapan.

Veronika, Veronika (1999) Analisis sistem pemasaran dan analisis swot di per. Bachelor thesis, Universitas Pelita Harapan.

Vienne, Vienne (2020) The effect of customer experience towards customer satisfaction at Wonders Water World Medan. Bachelor thesis, Universitas Pelita Harapan.

Vincentia, Catherina and Revina, Helen and Sukimaja, Jessica (2020) Hubungan simultan antara modal bank dan liquidity creation di emerging market. Bachelor thesis, Universitas Pelita Harapan.

Vinson, Vinson (2017) Trademark competitions at PT Smart tbk. Bachelor thesis, Universitas Pelita Harapan.

Virgo, Denny Steven (2012) Trend analysis of FDI on inflation, employment-to-population ratio, and GDP of selected ASEAN countries (2006-2010): a qualitative Analysis. Bachelor thesis, Universitas Pelita Harapan.

W

Wahyu Elian, Evandrew (2020) Analisis pengaruh faktor quality physical environment, food quality, service quality, restaurant image dan customer perceived value terhadap behavioral intention melalui customer satisfaction pada konsumen Coffee Toffee di Surabaya = Analysis quality physical environment, food quality, service quality, restaurant image and customer perceived value on behavioral intention through customer satisfaction on Coffee Toffee consumers in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Wenny, Wenny (2020) The influence of using social media marketing towards customer loyalty at H&M, Medan. Bachelor thesis, Universitas Pelita Harapan.

Widjaja, Juliana (2020) The Effect of service quality towards customer satisfaction At Zengarden Spa Medan. Bachelor thesis, Universitas Pelita Harapan.

Widodo, David and Elise, Janie (2019) Perencanaan pengembangan bisnis salad to go. Bachelor thesis, Universitas Pelita Harapan.

Wigroho, Try (2020) The effect of service quality on guest satisfaction at restaurants of Adimulia Hotel Medan. Bachelor thesis, Universitas Pelita Harapan.

Wiharjo, Andreas and Akwila, Februarga Padua and Febrianto, Josiah Evan (2019) Pengaruh performance expectancy, effort expectancy, price saving orientation, social influence, dan facilitating condition terhadap continuance intention pada ovo. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Albert Albert Pranata and Meysemelini, Jihan Rachel Azzahara and Suryajaya, Rivaldo William (2020) Pengaruh brand image, brand experience, brand love terhadap customer loyalty yang di moderasi oleh service quality pada low cost carrier. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Alvin (2020) THE EFFECT OF ENTREPRENEURIAL LEADERSHIP ON ORGANIZATIONAL PERFORMANCE AT PT CITRA MESTIKA ANDALAS MEDAN. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Andy Toni (2006) Proses bill of lading dalam kegiatan ekspor di PT Asia Trade Logistic. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Elbert Hendi and Oehlers, Vicky Agung (2020) The Influence of culture experience, country image and word of mouth towards purchase intention: the case study of genki sushi Jakarta and Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Franata (1998) Pengamatan pemasaran Lippoland development di lippo. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Jesse Meta (2017) Analysis of marketing activities in travelogue after joining PT Mitra Adiperkasa, Tbk. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Liana (2019) The effect of mobile device usage towards Employee's Productivity and Work-life Conflict. Bachelor thesis, Universitas Pelita Harapan.

Wijaya, Yehuda and Emmanuel, Jeremy (2019) Analysis of perceived service quality, brand image, and brand loyalty on brand equity in healthcare sector. Bachelor thesis, Univeritas Pelita Harapan.

Wiliandi, Wiliandi (1998) Pengamatan kegiatan operasional PT. Lentera Wahana. Bachelor thesis, Universitas Pelita Harapan.

Willie, Willie (2007) Aktivitas marketing pada Departemen Lease and Commercial di ITC BSD. Bachelor thesis, Universitas Pelita Harapan.

Williem, Jansen (2020) The influence between service quality towards customer satisfaction at Alkes Krakatau, Medan. Bachelor thesis, Universitas Pelita Harapan.

Willsen, Willsen (2020) The influence of incentive and rewards towards employee performance at The Traders Restaurant Medan. Bachelor thesis, Universitas Pelita Harapan.

Winata, Cindy Prettycia and Debora, Geby and Gunadi, Jessica Raissa (2020) Pengaruh motivation for training, access to training, benefits from training, dan support for training terhadap organizational commotment PT. Asuransi Bina Dana Arta Tbk. Bachelor thesis, Universitas Pelita Harapan.

Winni, Josephine (2020) The effectiveness of promotional mix towards customer purchasing decision at Canopi Restaurant, Cambridge City Square Shopping Mall Medan. Bachelor thesis, Universitas Pelita Harapan.

Wiranata, Stephanie (2020) The effect of service quality on organizational performance at PT Asian bearindo gemilang Medan. Bachelor thesis, Universitas Pelita Harapan.

Wirawan, Florencia (2020) Analisis kualitas management eksternal instalasi gawat darurat rumah sakit tersier terhadap kepuasan dan niat berperilaku pasien melalui pendekatan kerangka kerja 6Q. Masters thesis, Universitas Pelita Harapan.

Wirjadi, Ellen (1999) Strategi penjualan dalam pasar travel agent pada PT. Smailing Tour. Bachelor thesis, Universitas Pelita Harapan.

Witarsa, Anthony and Segianto, Russell (2020) Pengaruh kualitas produk dan citra merek terhadap keputusan pembelian yang dimediasi degan kepercayaan merek studi pada merek h&m. Bachelor thesis, Universitas Pelita Harapan.

Wonder, Alice and Serrano, Levi and Claresta, Nathania (2019) Influence of Perceived Risk on The Purchase Intention of Foreign Product through Online Marketplace. Bachelor thesis, Universitas Pelita Harapan.

Wurangian, Dave (2018) The impact analysis and system remodeling of a financial technological based institution in relations with internal operating functions. Bachelor thesis, Universitas Pelita Harapan.

Y

Yapari, Ellis (1998) Fungsi manajemen penjualan pada PT Kawipusaka Raharja. Bachelor thesis, Universitas Pelita Harapan.

Yasahardja, Yohanes Yoga and Poernomoadi, Athor Aoelawi and Adipribadi, Antonius Carlo (2019) Analisis pengaruh cashback program, paylater dan satisfaction terhadap continuance commitment pada aplikasi ovo. Masters thesis, Universitas Pelita Harapan.

Yasinho, Eric and Wijaya, Richky and Soekandar, Temmy (2020) Rencana bisnis produk minuman OWL WAYS. Bachelor thesis, Universitas Pelita Harapan.

Yenty, Yenty (2020) The influence of working environment towards employees' performance at kantor pusat PT Bank Mestika Dharma, Tbk. Bachelor thesis, Universitas Pelita Harapan.

Yofri, Charles (2020) Analisis pengaruh ease of use, web site design and layout, responsiveness, customization, dan assurance terhadap satisfaction dan trust untuk meningkatkan customer loyalty. Bachelor thesis, universita pelita harapan.

Yoshua, Marchello and Fredlina, Fredlina and Raissa Uli Desi Deria, Rompies (2020) Pengaruh brand love terhadap positive word of mouth pengguna smartphone iPhone di Jabodetabek = The influence of brand love toward positive word of Mouth for iPhone user in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

Yovita, Yovita (2016) Analysis on the implementation of loyalty programs in hypermart. Bachelor thesis, Universitas Pelita Harapan.

Yulianty, Desy (2020) Pengaruh hutang jangka panjang terhadap excess return dan market to book ratio perusahaan yang terdaftar di Bursa Efek Indonesia. Masters thesis, Universitas Pelita Harapan.

Yuliany, Yuliany (1999) Pengamatan sistem distribusi produk asuransi rezeki. Bachelor thesis, Universitas Pelita Harapan.

Z

Zamorano, Herry Chand and Siahaan, Imelda and Yanfieter, Steven (2020) Faktor-faktor yang mempengaruhi keunggulan kompetitif PT SBA yang bergerak di industri konstruksi besi beton di Jambi. Bachelor thesis, Universitas Pelita Harapan.

Zebua, Andreas Kresna Agung and Sugiarta, Anggraeni and Suryanti, Suryanti (2020) Likuiditas, volatilitas idiosinkratik dan herding. Masters thesis, Universitas Pelita Harapan.

Zefanya, Sandy (2019) Pengaruh kompetensi, kepemimpinan dan lingkungan kerja terhadap kinerja karyawan pada pt. xyz. Masters thesis, Universitas Pelita Harapan.

Zorlu, Saadet Sezen (2020) Linking millennials affective commitment to supervisors to work outcomes through work engagement = Menghubungkan komitmen afektif milenial kepada supervisor untuk menghasilkan hasil melalui keterlibatan kerja. Bachelor thesis, Universitas Pelita Harapan.

This list was generated on Sat Jan 16 12:37:19 2021 WIB.