Items where Author is "Arianti, Mickail"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Number of items: 1.
Arianti, Mickail (2013) Pengaruh customer complaint behavior, service quality, trust, melalui customer satisfaction pada customer loyalty di cv universal Surabaya. Masters thesis, Universtitas Pelita Harapan.