Items where Author is "Asmoro, Eveline Restu"
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Thesis
Asmoro, Eveline Restu (2025) Analisis pengaruh tangibles, reliability, responsiveness, assurance, empathy terhadap customer satisfaction melalui service quality pada pelanggan Kopi Kenangan Pakuwon Mall Surabaya. Bachelor thesis, Universitas Pelita Harapan.