Thesis

Giovanny, Andry ORCID: https://orcid.org/0000-0002-3388-8830 (2024) Peran mediasi kepuasan pasien pada pengaruh kualitas kompetensi dokter, kualitas layanan dan shared decision making terhadap kepatuhan pasien terhadap rekomendasi operasi di Rumah Sakit Eka Bekasi = The mediating role of patient satisfaction in the influence of doctors' competence quality, service quality, and shared decision-making on patient adherence to surgical recommendations at Eka Hospital Bekasi. Masters thesis, Universitas Pelita Harapan.

Giovanny, Andry ORCID: https://orcid.org/0000-0002-3388-8830 (2024) Peran mediasi kepuasan pasien pada pengaruh kualitas kompetensi dokter, kualitas layanan dan shared decision making terhadap kepatuhan pasien terhadap rekomendasi operasi di rumah sakit Eka Bekasi = The mediating role of patient satisfaction in the influence of doctors' competence quality, service quality, and shared decision-making on patient adherence to surgical recommendations at Eka Hospital Bekasi. Masters thesis, Universitas Pelita Harapan.