Items where Author is "Gunawan, Mercya Mollisca"
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Thesis
Gunawan, Mercya Mollisca (2025) Karya kompetensi profesi laporan seminar hasil analisis kualitas layanan dan citra merek dengan mediasi variabel pengalaman emosional terhadap dampak loyalitas pelanggan restoran informal di Pantai Indah Kapuk. Bachelor thesis, Universitas Pelita Harapan.