Items where Author is "Julianto, Feren Endro"
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Thesis
Julianto, Feren Endro (2011) Pengaruh kualitas layanan terhadap nilai pelanggan, kepuasan pelanggan, dan perilaku pasca pembelian : studi kasus Hypermart Supermal Karawaci. Bachelor thesis, Universitas Pelita Harapan.