Items where Author is "Vivaldi, Andrean"

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Vivaldi, Andrean (2017) Analysis of the effect of operant & operand service quality toward customer loyalty, through customer engagement and customer satisfaction to the customers of Rock Hotel in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.

This list was generated on Fri May 30 18:53:16 2025 WIB.