Items where Author is "Wicaksana, Arvyn"
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Thesis
Wicaksana, Arvyn (2025) Pengaruh perceived quality, perceived value of cost, brand identification, trust dan lifestyle congruence terhadap brand loyalty dengan customer satisfaction sebagai variabel mediasi pada JNT express = The influence of perceived quality, perceived value of cost, brand identification, trust and congruence on brand loyalty with lifestyle customer satisfaction as a mediation variable on JNT express. Bachelor thesis, Universitas Pelita Harapan.