Analysis on the influence of schedule flexibility, orientation & training, empowerment, social interaction, reflection, reward & recognition on the intention to remain through volunteer satisfaction at international christian assembly youth in Surabaya

Abraham, Victor (2020) Analysis on the influence of schedule flexibility, orientation & training, empowerment, social interaction, reflection, reward & recognition on the intention to remain through volunteer satisfaction at international christian assembly youth in Surabaya. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

The church is one of the places where people commit acts of unprofitable service. This is a place where people who adhere to Christianity can get the opportunity to do good to repay the love of God Almighty. ICA Surabaya is an English speaking church located in Surabaya, Indonesia. ICA stands for International Christian Assembly. ICA is a GSJA (Assemblies of God Church) group. ICA is open to everyone regardless of age, marital status, color, nationality, creed or creed. This study aims to analyze how the influence of Schedule Flexibility, Orientation & Training, Empowerment, Social Interaction, Reflection, Reward & Recognition on Intention to Remain through Volunteer Satisfaction at the International Christian Assembly Youth in Surabaya. This study hopes to provide benefits in increasing knowledge in the field of management, especially how much influence Volunteer Satisfaction has in increasing Intention to Remain a volunteer in ICA Youth Surabaya. Causal research and quantitative methods will be used in this study by processing data in the AMOS version 22.0 application. Data will be collected by distributing questionnaires to 136 respondents with the characteristics of men and women aged 12 - 40 years, residing in Surabaya, and at least one volunteer at ICA Youth Surabaya with a minimum period of joining 3 months. In this study the results show that the variable Schedule Flexibility has a significant positive effect on Volunteer Satisfaction with a regression coefficient of 0.317; Training and Orientation has no significant effect on Volunteer Satisfaction with a regression coefficient of 0.286; Empowerment has no significant effect on Volunteer Satisfaction with a regression coefficient of 0.258; Reflection has a significant positive effect on Volunteer Satisfaction with a regression coefficient of 0.489; Social Interaction has a significant positive effect on Volunteer Satisfaction with a regression coefficient of 0.562; Reward and Recognition has no significant effect on Volunteer Satisfaction with a regression coefficient of 0.257; Volunteer Satisfaction has a significant positive effect on Intention to Remain with a regression coefficient of 0.783. Keywords: Schedule Flexibility, Orientation & Training, Empowerment, Social Interaction, Reflection, Reward & Recognition, Intention to Remain, Volunteer Satisfaction, and International Christian Assembly Youth

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