Gusti, Jessica Adelaide (2013) Contrasting reflective and formative models on airline e-service quality : an empirical study. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) | ||||||
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| Additional Information: | SK 11-09 GUS c | ||||||
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||||
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
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| Depositing User: | Mrs Veronica Fitri Astuti | ||||||
| Date Deposited: | 03 May 2021 07:48 | ||||||
| Last Modified: | 03 May 2021 07:48 | ||||||
| URI: | http://repository.uph.edu/id/eprint/29543 |
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