Analisis hubungan antara nilai bagi pelanggan, kepuasan pelanggan, biaya beralih dan loyalitas pelanggan : studi empiris pada penyelenggara jasa internet Fastnet.

Kenn, Kenn (2009) Analisis hubungan antara nilai bagi pelanggan, kepuasan pelanggan, biaya beralih dan loyalitas pelanggan : studi empiris pada penyelenggara jasa internet Fastnet. Bachelor thesis, Universitas Pelita Harapan.

Full text not available from this repository.
Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Kenn, KennUNSPECIFIEDUNSPECIFIED
Additional Information: SK 11-05 KEN a
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Christine Natalia Nababan
Date Deposited: 28 Apr 2021 05:42
Last Modified: 28 Apr 2021 05:42
URI: http://repository.uph.edu/id/eprint/34092

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